Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
Map view
Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
Was this helpful?
Seller review
Professional & super supportive
over 4 years ago
Professional & super supportive

We are so grateful for getting to know Jess S and her team. She is so professional, experienced, knowledgeable, passionate & super supportive. Thank you so much for helping us sell our house. Highly recommended to all buyers & sellers

Buyer review
Jess is a wonderful real estate agent
over 4 years ago
Jess is a wonderful real estate agent

Jess made the process of purchasing our first home so simple. She was approachable, knowledgeable and responsive to all our questions. 10/10 I would recommend buying or selling through Jess.

Buyer review
Honest and Professional
over 4 years ago
Honest and Professional

We͏ bought the house through Jess, Some of the highlights of our dealing with Jess were: 1) She was always available on phone (even after hours). 2) She and her staff were able to answer our questions in a prompt and professional way. 3) After-sale support was excellent. After we bought the house we decided to sell our old house and engaged Jess and her team. And this time we found: 1) Their marketing and online campaign were flowless. (There were no errors in text or pictures) 2) After each open house they would email us a detailed report of how many people inspected the property and how many were interested. (The report was simple and full of useful information) 3) As before, the team was always available to answer phone calls. 4) Jess and her team went beyond and above the get the highest price they could achieve at the Auction. (We didn't get the price we wanted but the sold price was close enough, perhaps we were a little unrealistic, but the team did everything).

Seller review
Experienced team leading an amazing sales result
over 4 years ago
Experienced team leading an amazing sales result

We chose Jess (once again!) to sell our second property as we were so impressed with her knowledge, marketing and communication from our first sale. Jess & team, even under a new badge, produced amazing results for us, and most importantly we felt that she was there every step of the way, despite having relocated interstate prior to the sale. Jess does not overpromise then underdeliver - instead she is realistic, takes into consideration the real estate market at the time, understands buyer behaviour and strives to create a marketing masterpiece aimed at the right buyer to ensure that matched with the best buyer - and works hard to ensure everything happens. Her strong communication skills, knowledge, experience and drive were invaluable through this recent sale - she had an answer to every question, she had a swift solution to any problem, she worked with the buyers to meet our needs. We felt so well supported through the process, and even being second time sellers, every sale can be different and Jess and her team’s expertise made everything feel controlled and as smooth as possible. We needed a quick sale and settlement, without compromising on price. Getting the balance right was key for us, and Jess & team managed to get it perfect and delivered, without being afraid of working through difficult circumstances. We couldn't have been more well looked after by Jess, JD and Sam and we are so forever grateful for their hard work to produce an outstanding result for us. Thank you, team!!

Buyer review
Smooth and effortless handover
over 4 years ago
Smooth and effortless handover

Often buying and settling property is a stressful and a hectic process. Jess smith and her team is professional and was pleasure to deal with. Our settlement was subject to 30 days and was filled with easter break and public holidays. We did it all in 34 days and thanks to her team which ensured that no panic on seller and buyer’s end. Wish you all the best to Team at Stone Gungahlin.

Seller review
A real pleasure
over 4 years ago
A real pleasure

Jess and her team are always bright, friendly and approachable. It was a real pleasure to work with them on the marketing and sale of our property. We really valued the time Jess took to explain our options and to manage our expectations. Communication was brilliant from start to finish and we couldn’t be happier with the quality of service we received.

Buyer review
Friendly, Helpful and Efficient
over 4 years ago
Friendly, Helpful and Efficient

I can't fault Jess and the team at Stone Real Estate. Jess has been friendly, honest and responsive throughout the sales process. I'd recommend her to anyone who is looking to sell their home.

Buyer review
Helpful and Supportive Agent
over 4 years ago
Helpful and Supportive Agent

During the whole process Jess was very supportive and guided us well. She has been absolute pleasure to deal with and she went out of her way to help on some instances. She is also ably supported by her office who were quick to resolve our queries when she was not contactable.

Seller review
Absolute ripper
over 4 years ago
Absolute ripper

We had a 5 star experience selling our home with Jess Smith. Bubbly and full of positive energy, Jess and the Stone team kept us in the loop with everything regarding our sale. We were nervous and a little scared initially, as we wanted the best outcome and had never sold a house before. Luckily enough for us Jess took the wheel and made a perfect game plan. Once executed we were amazed by the outcome, 100k over our reserve! We will be using Jess again in future, cant recommend enough! Special thanks also to Jess D and Sam who played an important role in our wondeful experience and outcome!

Seller review
A joy to work with!
over 4 years ago
A joy to work with!

We bought our new place and sold our old place through Jess and the Stone team. She was a constant blur of positive energy and kept us engaged throughout the whole experience. Having never sold a place previously, we were nervous but Jess and the team were always reassuring. They were honest, supportive and friendly not just to us but to the whole family. Would 100 recommend the team.

Seller review
Thorough and professional
over 4 years ago
Thorough and professional

Jess and her team were extremely thorough, researched the market very well, able to give truthful insights into the market and we’re very professional. Their communications were thoughtful, easy to understand, not too much and never too little and always on target. They worked hard for us and nothing was too much trouble or effort. Their suggestions were great and backed up with reasoning. We will have no hesitation in using them again.

Buyer review
Professional and easy going
over 4 years ago
Professional and easy going

Jess and her team at Stone Gungahlin were amazing to purchase our forever home with. The team went to all length to provide a smooth transaction for us to purchase the perfect home. The team went above and beyond during the process to assist us with professional advice. I wouldn’t hesitate to recommend Jess and her team to friends and family on selling or purchasing. We can’t thank you enough.

361 - 372 of 824
SMS
© 2026 RateMyAgent