Jess and her team were able to put our home on the market in what felt like world record time, and then sold our home a little over a week after it went live. The team were amazing in making all the behind-the-scenes things happen with no fuss whatsoever. They are a well-run enterprise. Would highly recommend Stone Gungahlin.
Historically, selling my house has been a stressful unpleasant experience, mainly because (a realisation gained in hindsight), I did not enjoy a relationship of trust with my chosen agent. I often had the sense they were not being truthful and I was just a means to an end for them. By contrast, my experience with Stone Real Estate Gungahlin and in particular Jess Smith and Jess Doolan has been a welcome breath of fresh air. In my view they are two smart women who make a wonderful team, combining Jess Smith’s experience, knowledge and wisdom with Jess Doolan’s energy and enthusiasm. And they both possess a manner and relational style founded on genuine interest and care for the client, both seller and buyer, that inspires confidence and trust. Because what they told me during our various meetings made sense and they answered my questions directly and without guile, I developed a settled calm belief in them and the process they invited me into. I knew they would keep me informed, would consult where needed and would always act in a way that served my interests. Consequently, this house selling experience was rewarding and positive, not just in the financial sense but in many other ways too. And I am grateful to them for that.
We chose Jess from her reputation in the north Canberra market. She has been working in the area for many years and knows the market intimately. And it really shows. She is a real pro and was very easy to deal with. She achieved a great result for us.
Excellent customer service. Prompt replies to your queries. Always there to help. Made our first home buying experience quite smooth. Highly recommend Stone Real Estate, Gungahlin.
Jess gave us great advice throughout our journey of selling our property. She gave us professional advice and guidance of the current market, what to expect and our options. She sold our house in the first week and made the journey smooth and easy. Her team are professional and amazing.
Jess is very patient and also had FaceTime with me to show me the property as I am in Sydney and cannot view the property Highly recommend
Jess was extremely supportive and and informative throughout our property search in the incredibly hot Canberra real estate market of 2021. She was very knowledgeable regarding the market and always approachable out of hours with our information requests. She discussed many issues with vendors on our behalf. Her feedback was always prompt, accurate and realistic. I would not hesitate in recommending her services to other prospective Canberra buyers.
Jess was so friendly and welcoming from the beginning to the end. She had assisted my partner and I to find our little piece if paradise. I would recommend Jess to anyone thinking about buying or selling there property.
Jess and her team were amazing to deal with in the sale of our property. They made the process of selling hassle-free with their great organisation and communication, always ensuring to keep us updated along the way. We felt very valued and really trusted Jess' experience and honesty through-out the process. I would highly recommend selling with Jess! A big thank you Jess and JD!
Very good communication, always fast responses, and ensured we were always kept in the loop throughout. Made for a very smooth purchase, thanks again to Jess and the team!
Been lucky enough to deal with Jess for a while and every time the experience has been amazing. It’s the after market extras that she does that make the difference and she goes above and beyond as an agent. Jess actually listens and plans a strategy around what I want as a seller or as a potential buyer and then goes about executing that plan without fault. Always keeps me informed and is available for my nagging questions and phone calls. You’re a star Jess!
We were so grateful for Jess' honesty and common sense as well as great communication through the process of purchasing our home. thank you!
