Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
The Best Agency In Town
about 5 years ago
The Best Agency In Town

Words cannot express how truly grateful we are to Jess Smith and her team at Stone Real Estate Gungahlin. Jess is the best agent we have ever worked with, she is professional, very informative, always keeping us updated throughout the sales process. I think it is safe to say that honesty and integrity play a huge part in what makes a great agent and Jess is both of those things, hands down! Thanks Jess, you are amazing

Buyer review
Jess was lovely to deal with always happy to help
about 5 years ago
Jess was lovely to deal with always happy to help

Myself and my partner were very happy with Jess service to her clients and potential clients. We really liked how she conducted her open homes. Thank you for all your help

Buyer review
Smooth, Hassle free experience
about 5 years ago
Smooth, Hassle free experience

As buyer of the lovely property, we are glad to see how Jess handle the whole process to keep us informed. Jess is always responsive and get back to us for any questions, issues and updates. Very pleasant house purchasing experience and smooth journey. I have to acknowledge Jess and her team's effort for the whole process. I would recommend anyone going through Jess either Selling or Buying. Great work and thanks again.

Seller review
Makes even a challenging sale easy
about 5 years ago
Makes even a challenging sale easy

Jess and her team are able to sell even the most difficult home/apartment. It is unfortunate that sometimes an investment may not be the ideal investment and you take the decision to cut your losses and sell. In such situations minimising your losses is the goal. Jess and her team know how to market, present and sell to the right Buyer so that even in unfortunate situations, all parties still win. She was able to sell such an apartment with minimum losses and still ensure that the Buyer is happy with his choice. Her skill and experience are vital for such sales.

Seller review
The Double Jess Team!
about 5 years ago
The Double Jess Team!

We were lucky enough to secure the services of Jess Smith and Jess Doolan from Stone Real estate. These two women are by far the most experienced Real Estate agents at selling property in Amaroo, ACT. We were very unsure on how to proceed in a COVID environment, but both Jess's reassured us with an effective Selling Campaign in these difficult times. Their plan was executed professionally, ensuring the safety of all involved. They also hired an experience Auctioneer who understood the online auction process. Every single detail was thought of and addressed. Probably the most important point to state, is the fact that every time we had a problem, a question or a strange query.... They both would respond immediately and help us. They walked us through the process effortlessly....The final result achieved was more than what we had hoped for, which was amazing. Do yourself a favour and hire the best Real Estate Team in Canberra.

Seller review
Exceptional service from Jess and the team at Stone
about 5 years ago
Exceptional service from Jess and the team at Stone

We very recently sold our house using Stone with Jess and the team assisting us. It was an interesting time to sell with various rules and regulations changing during the process due to lockdown, but Jess and the team showed flexibility and professionalism throughout it all, giving us some great advice which led to a positive sale result. We were particularly impressed with how much Jess knew about the local market in general, as well as particular buyers that were in the market to purchase property - this meant she was able to target the campaign with pinpoint accuracy. Thanks Jess, JD and Sam, you have been energetic, warm, and overall fantastic to deal with!

Seller review
Great team with a great leader @ Stone Gungahlin
about 5 years ago
Great team with a great leader @ Stone Gungahlin

A great leader who established a great team at Stone Gungahlin. It was so easy to work with Jess and everyone in her team in selling my property especially when living interstate. Everything was well coordinated, actioned on time and communicated promptly. Any questions that I had were addressed very quickly. I strongly recommend Jess and her team at Stone Gungahlin to be your partner especially if you are selling your house, thank you team @ Stone Gungahlin.

Seller review
Jess and her Team always goes further than required
about 5 years ago
Jess and her Team always goes further than required

Jess and her team have sold my third property. Once again her Team has not only delivered on their promise but has gone further than required. The Team went beyond their call of duty and assisted me to sell my furniture from the apartment as well. Their communication with the Buyer and Solicitors on all aspects of the sale was professional, immediate and clear. I was regularly updated on all aspect as they were achieved. Her knowledge of the real estate market is excellent. I will definately be using her in the sale of my next property.

Buyer review
Experience with Jess
about 5 years ago
Experience with Jess

Jess has been so incredible throughout my whole experience. She has been super knowledgeable and able to answer all of my questions. She has been a great communicator and I felt I was always in the loop and new what was going on/ where everything was at. She went above and beyond on many occasions to help me out, and I really enjoyed having her as my agent. On top of this she is super lovely and very personable. Definitely made the proceeds of buying my first home a good one and I would go back to her anytime!

Buyer review
It was a pleasure to deal with Jess
about 5 years ago
It was a pleasure to deal with Jess

Jess was punctual and prompt replying to questions and helped us to see the benefits of buying the property.

Buyer review
A GURU in real estate
about 5 years ago
A GURU in real estate

Jess and her team are very skilled and have lots of knowledge in Canberra local real estate market. I have very happy and satisfied with her great service during whole property process. Strong recom her and her team to everyone buying/selling property in ACT. Many thanks to Jess and her team!

Seller review
Professional, supportive & an amazing team
about 5 years ago
Professional, supportive & an amazing team

We have bought and sold properties from Jess Smith and her team and could not speak highly enough of their professionalism, support and expertise. Jess and JD are very easy to talk to and explain everything every step of the way. They are upfront and reliable and we feel at ease when dealing with them. Jess and JD are fantastic at what they do!

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