Working with Jess was an absolute pleasure. She was excellent from start to finish—knowledgeable, easy to deal with, and always focused on making the process as smooth as possible. Her team was equally impressive: polished, professional, and consistently proactive with updates. Their ongoing communication meant I always knew exactly what was happening at each stage. I highly recommend Jess and her team.
Thank you so much to Jess and the Stone team! Even when speaking to competing agents, everyone only had great things to say about Jess which is a testament to her professionalism and the positive reputation she’s built. She was transparent throughout the entire process and took the time to explain the details. Her kindness and genuine understanding made us feel supported from start to finish. Thanks Jess!
From the moment we met Jess, we immediately felt at ease and knew we were in good hands. Jess just operates differently to other agents, she is kind, intuitive and genuine. We never felt pressure or rushed. What we didn’t realize was how incredible jess and her team were together. Jess and the team worked like a well oiled machine from the moment we signed up, we were added to a WhatsApp group and any question was responded to immediately. From the prep, photos, open houses and negotiations, we were always kept in the loop and consulted. We received weekly reports, advice and support, when we had to change the schedule, the team made it happen immediately without question. We felt supported the entire time, and never felt pressured to move faster and the team took care of everything. I think what surprised us most was how every member were so invested in us, and achieving an outcome we wanted. The strategy, knowledge and advice was solid and tailored to us as a family. We have had some horrible experiences with agents previously, and I am honestly blown away by Jess, her team and their approach to buying and selling property. I will recommend Jess to everyone, no matter your situation, she will adapt and support you. We got a fantastic outcome when selling our home but more importantly, we actually enjoyed the process because of Jess.
I had an outstanding experience working with Jess and the team at Stone and I can’t recommend them highly enough. From start to finish, they brought an exceptional level of professionalism, market knowledge, and genuine care to every step of the process. What really stood out was how clearly and openly they communicated. Whether answering questions, providing timely updates, or walking me through details I hadn’t even considered, they were consistently patient and thorough. Their guidance made each decision feel calm, supported, and completely confident. If you're looking for an agent who is trustworthy, knowledgeable, and truly invested in helping you succeed, look no further. I’m incredibly grateful for their support and thrilled we achieved a suburb record price, something I never imagined possible. I’m beyond grateful for their hard work and heart — I couldn’t have asked for a better person to trust with my home.
Communication was outstanding thought-out the process of selling out property. The extremely high standard of service was impressive. We could not be Happer with the outcome of our sale and service received from start to finish.
From day one when our property was valued, to when the Sold sticker went on, Jess and the Stone team were amazing. Always there to answer any queries, at all times of the day and night! So professional, helpful, friendly and extremely knowledgeable, Jess and the team were a delight to deal with and made a stressful process much less so. We will always recommend Stone to family, friends and any one who asks when dealing with real estate. Thank you.
My dealings with Jess were timely and professional, everything worked out fine.
Jess and her team have been supportive throughout the whole process of selling our home in Harrison. They are prompt with all communication. The marketing campaign was on point for our house and the area. Jess Smith has a genuine approach to her clients and is a seasoned professional. I would highly recommend Jess Smith and her team at Stone to anyone selling or buying a home in the ACT. Thank you Jess
Jess Smith and her team were an absolute pleasure to work with. Jess brought a wealth of real estate expertise and consistently offered honest, reliable advice throughout the process. Their customer service was exceptional, with clear, timely communication that kept us fully informed on the progress of our marketing campaign. Jess and her team matched our urgency for a quick sale with energy and enthusiasm, making the entire experience smooth and stress-free. They excelled at creating a comfortable environment for both buyers and sellers, which ultimately led to a fantastic result at auction. We couldn’t recommend them highly enough!
Jess was amazing. Communication throughout was exceptional. She was friendly and approachable and made the experience of selling my house easy. Her advice and knowledge of the market was on the mark, but i never felt pressured when making my decisions. Every member of her team were exceptional and I have no hesitation in recommending them. They went above and beyond to make my experience less stressful.
A huge thank you for all your incredible support throughout the journey of selling our home. From the very start, your professionalism, care, and hard work have meant so much to us. We’re truly grateful for everything you’ve done to make this process smooth and successful.
ago Jess was fantastic to work with on selling my home! She made everything super easy and took all the stress out of the process. From great communication to smart marketing and solid advice, she handled it all with professionalism and care. My house sold quickly, and I couldn’t be happier with the result. Highly recommend Jess if you’re thinking about selling!
