Anyone needing a property sales agent in the Canberra region should use Ben James! We were so happy with him as our agent! As we live a long distance from Canberra, we were particularly grateful for how easy and smooth he made the whole sale process and how informed he kept us the entire way. Ben went above and beyond in everything for us. He dropped mail from the property to our rental agent's office, he arranged the building and pest reports for us and got quotes for furniture hire, he phoned our solicitors (who were dragging the chain) every day for a week until they had performed their job, he even set us up with an interested buyer for a shipping container that was on the property which we needed to sell. Best of all, Ben secured a sale price for our property that was $40,000 above what we had expected in only 6 days on the market! Right from the beginning, he had a very clear idea on the best pricing and marketing strategies for the property. He was never pushy or arrogant, but was always very genuine with us, and not too proud to get the opinion of a second agent at McGrath when he felt it was necessary. Also, it was very important to us to choose an agent which we felt would have been equally as honest, friendly and helpful to potential buyers as he was to us. We know that Ben has met this criteria. Some family went along to the viewings and said he was fantastic. He took a number of groups that couldn't make the public viewings to the property privately, sometimes outside business hours. When exchange of contracts for the property was held up by solicitors, he was keeping the buyers as well as us informed on the progress on almost a daily basis. In sum, we cannot sing Ben's praises enough! He is an honest person who is determined to go out of his way to get the best outcome for his clients.


