We recently purchased our first home, Troy was the real estate agent for the property. We had nothing but a positive experience. From the first time we met him, he was polite, super approachable, he broke everything down for us and kept us informed every step of the way. Troy made the process a very enjoyable one. I would definiately reccomend. The team at Carmen Briggs were super helpful as well and were on top of everything very quickly. They even worked late to help us get a contract written up when we wanted to move quickly.

The team at Harcourts are a pleasure to work with, always on the ball, adaptive to different communication styles and needs, explained things in plain English and never pushed us to make a particular decision, but worked hard to represent us and our interests. I wouldn't hesitate to use the team again if buying or selling in the Gap.

I recently purchased a townhouse from the Harcourts team at The Gap. Very happy with my experience. Carmen's team of Troy & Helga were fabulous. Troy was the Agent I dealt with & he was so helpful, responsive & had great communication. Nothing was too much trouble. It made my purchase a pleasure & stress free transaction. Thanks again guys! Highly recommended.

I had a great experience with Carmen, Troy and the team. From start to finish, they were professional, friendly, and genuinely committed to providing excellent service. The team kept me informed throughout the process, answered all my questions promptly, and made everything feel easy and stress-free. The whole team was efficient, knowledgeable, and a pleasure to deal with. I really appreciated their attention to detail and the care they put into their work. I wouldn't hesitate to recommend Carmen, Troy and the team to anyone looking for outstanding service. Thank you all!

Our experience with Harcourts in The Gap was one of warmth and clear communication throughout the purchase process. Sophie ensured we had ample time during each viewing to properly consider the property, creating an environment that felt unhurried and genuinely supportive. As we moved toward the final negotiation stage, Carmen stepped in to guide discussions with the seller, helping both parties reach a mutually satisfactory agreement. Troy provided steady assistance across the process, contributing to a stress free transition from negotiation through to the exchange of documents and the legal completion of the purchase. The team’s efficiency, combined with their friendlty, respectful approach, made the experience reassuring and well‑managed. We are very happy in our new home and though I don't plan on needign the services of agents any time soon, I would recommend them as a great starting point whether buying or selling in the area.

The were knowledgeable about market trends, followed through the selling process in a very supportive manner. Excellent at communication. I give a wholehearted thank you for all they did to achieve an excellent outcome. Very highly recommend them.

Troy sold our house recently and had the nicest, easiest and stress free experience. He was honest, reliable and helped in any way he possibly could including the purchase of our new home. Even though the house was further out than where they are based it never made a difference, which to us showed they know what they are talking about from start to finish. Would highly recommend Troy and the team to anyone.

Fantastic experience from everyone at Harcourts. Special shout out to Luke (go Knicks), Helga and Sophie. The team genuinely care about their work and that's reflected in their advice, quick responses and ongoing support. Thank you for making what is inherently a stressful process as smooth as possible.

It was not just Carmen it’s her whole team working with her . Things got done. Questions answered. I would highly recommend them.

We had a great experience working with Carmen Briggs and the team to sell our property. Their focused approach gave us confidence from day one, and their commitment to achieving the best result never wavered. What really set them apart was their combination of broader market and local knowledge. They understood exactly how to position our property and provided valuable insights that helped maximise its appeal. Their vision for presenting and marketing the home was exceptional and played a significant role in the successful sale. They also brought great resources to the table, including access to trusted trades and professionals who helped prepare the property to the highest standard. Having reliable access to trades made the entire process much easier and less stressful for us. We highly recommend Carmen Briggs and the team to anyone looking for a dedicated, knowledgeable, and results-driven real estate agent.

Carmen, Troy and the Team found the perfect home for me, and helped make the purchase easy in a difficult time. Their market knowledge, dedication, and assistance was very professional, and very much appreciated. Moving and a big change in lifestyle and location is never easy, and we are most grateful to Carmen, Troy, Sophie and the team for easing some of the stress with their impressive competence, caring and exceptional knowledge of the market.

We recently sold our property with Carmen Briggs and her team, and the entire experience exceeded our expectations. From start to finish, the process was seamless, efficient, and exceptionally well managed. Despite everything moving so smoothly, we always felt genuinely supported and cared for throughout the journey. Carmen is an outstanding negotiator. She managed discussions with potential buyers, kept us informed every step of the way, and consistently provided honest, timely updates. Her professionalism, market knowledge, and dedication gave us complete confidence throughout the sale. We couldn’t be happier with the outcome and would highly recommend Carmen Briggs and her team.