Charlie facilitated our viewing of the property we purchased as a add-on at short notice prior to her booked appointments. She was friendly, professional and informative, showed us key features, took us for a 4wd in our aging 25yr old Disco around the property, leaving us plenty of time to explore the house(s) by ourselves whilst remaining quietly in the background to answer our queries. An excellent outcome for us we are still excited about our purchase and can't wait to move in. Thanks Charlie.

Charlie is in a league of her own with her professionalism, dedication and care! I’ve dealt with so many realtors over the decades and Charlie is truly extraordinary. Her love for her work shines through in everything she does. We wanted a certain price, which others thought was not doable, but she said “Yes, that’s what it will be” and achieved it. She screened all enquirers heavily, which meant very few inspections (and we all know how much work those are with 2 houses and on 100 acres!), and only true potential buyers in agreement with our (difficult to sell) conditions and pre-approved finance were allowed to inspect. She found several buyers for us and we were in the amazing position to choose the people we felt were right for our place. To make this clear, Charlie is not getting this 10 out of 5 star rating from us because she achieved our record selling price but because she did all the things you want your realtor to do: superb professionalism, always keeping you in the loop, falling in love with your place and land, hence selling it with heart and soul, having your back under all circumstances, taking care of truly everything and simply having intuitive brilliance. I am very careful who I recommend but with Charlie and her team I know you and your property will be in the best of bestest hands. I hold her in highest regard and highly recommend her for anything Real Estate! …and as an added bonus she is also a wonderful human being!

Charlie and her team, have excellent comunication skills, knowledge and very helpful and pleasant to deal with. Tori facilitated our home purchase and was ever ready to attend to us whenever we requested assistance and readily communicated with vendor to answer our questions. We highly recommend The Agency, Charlie and Tori Lund and their team.

Charlie Lund listened to what we had to say about the restoration and renovation of a late Victorian house which is now 129 years old.Her marketing emphasised the beautiful features of our home as illustrated by an excellent video.Charlie targeted an appropriate wide audience.she remained persistent and professional throughout. We are very grateful to Charlie for her fine work in achieving an excellent result.

Charlie and her experienced team were an important component of making this buying experience effortless. Charlie quickly demonstrated that she knows her market, understands the needs of her clients and acts in an expeditious manner to close deals. At all stages of the process, she was tenacious in ensuring that the sale was on target. She assisted us in researching the history of the property and her team will no doubt be dedicated in their commitment to manage the property on our behalf. It was a pleasure dealing with Charlie and her exceptional team and we look forward to securing further investment properties with the support of Charlie in the future.

Charlie was brilliant during the sale of our house, she was very honest and reliable and knows the area extremely well. We would definitely recommend Charlie to sell your home!

We found Charli very helpful when we contacted her about this property

I had high hopes engaging Charlie as my agent as I had heard a lot of positive stories about her. Despite difficulties thrown up by Covid, I was very pleased with Charlie's professionalism, expert knowledge of the industry and her promptness with dealing with any enquiries I had. The sales process was easy and an excellent result was achieved. Highly recommend Charlie and her team.

Charlie is a straight shooter, she’s motivated, efficient and gets the job done, she is on the pulse with what the market is doing, she is honest and manages expectations along the way. We were completely happy with the service provided by Team Charlie, they achieved a great result for us. If you are wanting to sell, look no further!

Charlie was very helpful and it was obvious she knew the local market. She was able to answer all questions that I had and was very quick the respond to follow up emails. Very cheery and a pleasure to deal with. She would be my go to in the Hunter for future real estate needs. A true gem.

From our first meeting I felt comfortable and confident Charlie would deliver Her experience and competence was evident. With photos and video's done the house was on the market in a week with an enormous response. Resulting in the house being sold on the first day of inspections. The communication was excellent and I was trilled with the outcome. I would highly recommend Team Charlie. Thank you so much.

Charlie, Tori and all The Agency Team go above and beyond to make this stressful time run smoothly. I can't rate them highly enough, they all go the extra mile to get the best price for their clients and in a fast time frame. They have contacts from all sides of the country wanting to relocate to this area. Great work Charlie and Tori another great result.