Dena's profile

Dena's reviews

  4.9  
Dena has 152 reviewsacross 12 different locations, showing 12.
about 11 years ago
Super friendly until the house is sold

Buyer beware, misleading advertising and false information given. The agents were extremely helpful up to purchasing the property. After purchasing the property on final inspection we realised the kitchen advertised as "Brand New with stainless steel appliances" infact had an old oven and dishwasher rusted and dirty. Even though the agent confirmed these were "brand new never used with the manual inside", whilst trying to sell the property, there seems to be a "grey area" of definition! We were assured by the agents the ducted heating was working and had been regularly maintained, unfortunately we trusted them, on the day we moved in the ducted heating is broken and we have sat mid winter in the freezing cold whilst paying hundreds for a repair man. We haven't been given any keys to any hot water units that also need repairing as we have very little hot water. We were led to believe there was a phone line there was not again costing us extra. All we received was a rude response from the agent who before settlement was super friendly. Just remember agents represent the vendor not the purchaser.

over 11 years ago
Dena is a bit of an enigma – a Real Estate agent you can trust!!

When it came to selling our family home we chose Dena. Dena’s advice and experience was invaluable - clearly she wanted what was best for us, rather than looking for a ‘quick buck’ by making a fast sale, ( which is often the case in today’s market.) When to sell; how to market the property; even down to the small details like styling and arranging the room layouts for maximum effect– Dena’s knowledge encompassed it all. Dena honestly takes the worry out of selling, from the moment we handed over our keys, to the minute we signed the sale contract, she was with us every step of the way. Dena is a clear communicator and we always knew exactly what was going on. As interstate vendors we were dependent on Dena for so much extra – little things like putting out the rubbish bins, sweeping the doorsteps before each open for inspection, as well as heating the house several hours before opens etc. So many agents simply wouldn’t take the time to assist in this manner. But that is the boutique level of service you get from Dena, rather than with a big company that sells multiple properties every week. The final cherry on the pie is that Dena achieved an extraordinary result for us. She found us a buyer who loves our house and she got us a price we are so impressed by. Be assured, when you choose Dena with the E View team behind her, you will get the best. Dena is a bit of an enigma – a Real Estate agent you can trust!!

over 11 years ago
very Professional

We found Dena very professional in every manner. Dena's service and knowledge of real estate is both a credit to her career. I have recommended Dena to friend an has sold a property of a friend. I have no hesitation what so ever in personally recommending Dena to buy or sell anybody's home. Well done Dena. YOU ROCK!!!!!

over 11 years ago
Amazing!

On behalf of my husband and myself I would like to start by saying Dena has been so amazing through the whole process of selling my husbands house. She has been patient while we were sorting things out with the partner owner of the property. She is someone we will recommend to everyone we know who will be buying or selling a property in the future. She is honest and has great knowledge about the market. Her help has set us up for the future for our family and we couldn't be more grateful of her assistance. On a personal level she is kind and really cares about your personal situation. She is just AMAZING!!!! If you ever need a real estate agent, Dena Kibblewhite is the one to call! Honest, humble and very professional! Thank you thank you thank you! Absolutely fantastic!

over 11 years ago
Regarding realestate agent Dena Kibblewhite

I can only give my best recommendations about Dena Kibblewhite, as she have been fantastic in every way with the whole process of buying our dream house in Mount Eliza. She has been excellent in communicating, always got back to us straight away as well as kept us informed all the time. Dena was very helpful to guide all along the way (without being pushy/always given us privacy to look at the property), but also very respectful working for the vendors. After the sale, Dena was very kind to take photos of us putting the sold sign up & giving us time to measure up and she have helped us out with lots of little things to make everything as smooth as possible before settlement. Thanks, Dena for your outstanding work, we will defiantly recommend you to anyone & contact you again, if we had to sell. From Sussi & Stewart Anderson

over 11 years ago
Govt Rd Property

Dena went beyond the normal expectations by working (on leave) hard to meet our very short timelines. The property was very well presented in the advertisements, and this resulted in a higher than expected sale price. Very happy to recommend Dena.

over 11 years ago
Sale of Spray St Property

Dena went beyond the normal expectations by working (on leave) hard to meet our very short timelines. The property was very well presented in the advertisements, and this resulted in a higher than expected sale price. Very happy to recommend Dena.

over 11 years ago
Integrity and Professionalism of the highest calibre!

I could not recommend Dena more highly to any vendor or purchaser. The whole process on Dena's part was extremely professional and her ability to follow all aspects of the sale through to its entirety is beyond what I have experienced with any other agent. As the purchaser we experienced issues during settlement and still many months later on going problems. I feel Dena genuinely cares about her clients and when I approached her many months later she was only too willing to help us resolve problems. Anybody choosing Dena as their agent will choose an honest, trustworthy, reliable and hardworking agent. Engage Dena and you will certainly not regret your decision!!!

over 11 years ago
Overall a great experience

Dena has been a fantastic agent, taking the time to visit with us and determine our needs. Dena was happy to work with us when we changed the timing of our sale, and made the whole process flow smoothly. Dena even was willing to chase our conveyancer when paperwork needed to be changed. The only area I would like improved is the communication post sale as we have never sold a house before and were not sure what happened with keys, etc. Dena did not contact us in regards to this, it was only from my questions to her, which were answered quickly, that I found out what we needed to do. Dena was willing to meet outside of business hours to make arrangements, etc. which really helped. Thanks for everything.

over 11 years ago
Dina sold my house when no other agent could!!

When we met Dina from Eview, our house had been on the market for 18 months with three separate agents. From when she first looked at our house, she had fresh ideas and brought a new approach to selling. She gave us great advise on how to make our house as saleable as possible and she was the first agent that didn't push us to lower our expectations on price. We had a great experience with Dina and would definitely recomend her as a great agent that advocates for her vendors.

over 11 years ago
Service, Service, Service

I highlight the word service, because this is what I received. Dena assisted me from start to finish, the property was an absolute mess from the previous tenants. Dena recommended where I should and shouldn't spend money, how I could maximise my return for effort. We were able to successfully add an ensuite to the house within the existing floor plan, which added at least $20k to the sale price. On open day we had over 26 groups through and Dena was able to negotiate a suitable end sale price. If you want genuine advice and great service from start to finish, go with Dena, you won't regret it.

over 11 years ago
Very Happy!!

Dena achieved a very successful outcome on this sale for us. It was a brand new build in a rural location, Dena was able to market and sell the property being over 100 kms away. With minimal enquires and offers, Dena was able to negotiate the end sale figure to not only meet, but exceed our expectations.

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