Donna took the effort to respond to all the questions that I asked(I had quite a few). She would often reply late in the evenings, which shows her commitment to her job. She also helped organise the various inspections that I requested for, which would have required a bit of coordination with the tenants as it was a tenanted property. She came across as an assertive & no-nonsense individual, which is fair as long as the transaction works out to the seller's and buyer's satisfaction. She was reasonable in her response to my requests for an extension for key dates in the process, and for a reduction in the sale price based on the findings from the inspections, while safeguarding the interests of the seller she was working for. There were some things during the transaction which were probably not known to her or beyond her control but I guess that comes down to buyer's due diligence.

Wonderful to deal with, followed up everything I needed, and got my house sold. Such a lovely honest and reliable lady, I would not hesitate to recommend Donna's expertise, and would definitely employ her services again should I need to. Thank you, Donna, for all your professional assistance.

Donna was very good in all aspects, obviously experienced and at no stage did we feel pressured to take any action we weren't comfortable with. Donna was able to answer any questions we had and provided good advice in preparation of the property for sale. She also kept us well informed of all aspects pre and post sale. A pleasure to deal with.

Donna Glass was very professional and a pleasure to deal with, her knowledge in the industry is second to none. Will be using Donna for any future real estate deals

Donna was great to work with and was willing to work with our tenants throughout the sale process and open homes. Always kept us up to date on any offers and provided sound advice when comparing our options. We ended up with a really good result. Would certainly recommend Donna for anyone looking at selling around Townsville.

From our first interaction with Donna it was obvious she was experienced in the field and really had her finger on the pulse of the market in Townsville. She guided us with current market trends and insights the only a seasoned and pro active agent could possess. Donna did not fixate on one method of selling the property and this invoked confidence in us that our property and was in the right hands and that she had our best interests at heart. The sale was efficient, painless, and we were very happy with the end result. If we were to sell a property in Townsville again, the first person i would call is Donna.

Donna's transparent and honest advice made the processing of selling our home so easy and stress free. Donna was committed and had several open homes over a long weekend, which ultimately sold our home on the first inspection!! We achieved more in our Sales price then ever expected and were so impressed by Donna's customer service and professionalism. If you are looking for an Agent who calls back when they say they will and provide updates regularly, then don't go with anyone else, Donna is your best choice! You won't regret it.

Donna was very professional in her selling the property. I was interstate and had no problems in dealing with Donna. She made the whole process so easy. I would recommend Donna to anybody wishing to sell.

We had an outstanding experience working with Donna Glass from Helen Munro Property when we bought our IP in QLD. From the beginning, her commitment to excellent customer service was evident. She was highly professional, demonstrating in-depth knowledge of the real estate market in the area. Her friendly demeanor, bubby personality and helpful attitude made the entire process enjoyable. We were particularly impressed with her prompt responses to our inquiries, and her communication skills were top-notch. Donna went above and beyond to ensure that our needs were met and that we felt informed and comfortable throughout the entire transaction. Her dedication to providing a positive experience truly set Donna apart. We highly recommend Donna for anyone seeking a real estate professional who excels in every aspect of their service. A well-deserved 5-star rating!"

Professional, knowledgeable, efficient and supportive in all aspects leading to a successful quick sale.

It was such a pleasure to have Donna with us on the purchase of our property 😀 she made life alot easier by answering any questions we had was always prompt on returning our calls if it wasn't for Donna we wouldn't have got our family home we highly recommend Donna 😀

Donna was great to deal with and made selling our property very quick and easy. She provided transparent advice and accepted our need to pursue selling whilst tenanted, to achieve a quick and close enough to asking price sale.