The sale was a little complicated in as much as the seller was a family trust and the trustees worked shift work and were located in different towns. However we were kept informed at every single stage, with clear, timely communication that made a potentially stressful process quite easy. In addition the sales price that was achieved was in excess of our expectations.
⸻ ⭐️⭐️⭐️⭐️⭐️ “Great experience buying our investment property. Donna was friendly, professional, and very helpful throughout the buying process. Communication was clear and timely, and they made everything simple and stress-free. We’re really happy with Donna and appreciate all the support.
What to take this opportunity to thank Donna and staff at Helen Munro Property. Efficient service, prompt reply to information and paperwork needed to place my father’s property on the market. Located a buyer within days, complex settlement saw both Donna, buyer & legal teams work together to a resolution. Donna took the time to listen to my family’s needs, provided research for similar properties in the area and discuss suitable terms to achieve best result possible. Donna’s care and empathy was appreciated at a stressful time in my father’s life.
Donna Glass provided outstanding professional services throughout the process of the sale of our home. Donna's knowledge of the market guided our choice of marketing method, our price expectation and preparation for the open house. Donna managed the open house and other inspections with respect, humor and good grace. We received several offers after the first open home and had a signed contract within a week of listing with a sale price above our listing price. We are extremely satisfied with Donna's professional services and highly recommend Donna to any person thinking of selling their property.
Donna's professionalism, communication and knowledge was second to none and this made what can be a stressful time, a seamless transition into my new home. Nothing I asked of Donna was too much trouble and she sought resolutions to all questions and requests promptly and professionally. Thank you Donna for a wonderful experience transitioning into my forever home. I love it and look forward to showing you the improvements once I am settled.
I had a fantastic experience working with Donna to sell my home. From start to finish she was professional, responsive and incredibly knowledgeable about the market. Donna provided great advice on pricing and prepping the house and the entire process went smoothly. Communication was always clear and timely and I felt very supported every step of the way. The house sold quickly and for the price I was happy with. If I could give more than 5 stars, I would. I highly recommend Donna to anyone looking to buy or sell.
Highly recommend! Knows her stuff, pleasure to deal with through out the whole process and always happy to help with any request or questions I had.
Phenomenal experience! Donna secured an offer above our asking price incredibly quickly. Their deep market knowledge was evident in pricing it perfectly to attract immediate, strong interest. Throughout the process, they provided exceptionally prompt and professional service, keeping us informed and making everything seamless. We are thrilled with the outstanding result achieved in such a short timeframe. Highly recommend!"
MISS DONNA WAS FRIENDLY, HONEST, POLITE, HELPFUL, PROMPT, EFFICIENT, GENUINE, TRANSPARENT & COURTEOUS. I CAN PERSONALLY RECOMMEND HER EXPERIENCE TO BUY, OR SELL YOUR NEXT PROPERTY & HER AGENCY! PS. CHECK OUT HER VIDEO WALKTHROUGHS! THANKS DONNA, CHEERS GLENN 🥂🎉
I have no hesitation in recommending Donna Glass as experienced and knowledgeable agent. Her market appraisal was spot on. As I am not a resident of Townsville, Donna took charge the sale of my property from start to finish, arranging quotes for repairs from her trusted tradies, relaying offers, suggesting improvements and offering sensible advice. She responded to questions expeditiously, which ensured an immediate level of trust between agent and vendor. Donna kept me up to date by phone calls, text messages and emails with a friendly and amiable disposition. If able, I would have rated Donna 10 stars out of 5 if the RateMyAgent allowed.
Donna was highly professional at all times and was able to answer all questions. Donna kept me up to date, not just via email or text, but her first preference was via phone and this was both personable and timely throughout the contract/purchase period. She met me at the property several times, very flexible snd willing to purchase the buyer. Donna was warm, genuine and honest, my experience with Donna was excellent and I highly recommend her business and service.
Donna was selected as our agent to sell the unit due to having prior experience dealing with her. We appreciated Donna's knowledge advising on what minor works and repairs that could to be done to enhance the visual appearance of the unit prior to advertising. I would highly recommend Donna to anyone wishing to sell.
