Donna's profile

Donna's reviews

  4.9  
Donna has 77 reviewsacross 27 different locations, showing 12.
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Donna's qualities as told by our client reviews: honest, friendly, supportive, responsive, well-prepared, local expert, clear communication.
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Seller review
Not so simple Sale
8 months ago
Not so simple Sale

What to take this opportunity to thank Donna and staff at Helen Munro Property. Efficient service, prompt reply to information and paperwork needed to place my father’s property on the market. Located a buyer within days, complex settlement saw both Donna, buyer & legal teams work together to a resolution. Donna took the time to listen to my family’s needs, provided research for similar properties in the area and discuss suitable terms to achieve best result possible. Donna’s care and empathy was appreciated at a stressful time in my father’s life.

Seller review
Donna provided excellent support and information throughout the process of our sale.
9 months ago
Donna provided excellent support and information throughout the process of our sale.

Donna Glass provided outstanding professional services throughout the process of the sale of our home. Donna's knowledge of the market guided our choice of marketing method, our price expectation and preparation for the open house. Donna managed the open house and other inspections with respect, humor and good grace. We received several offers after the first open home and had a signed contract within a week of listing with a sale price above our listing price. We are extremely satisfied with Donna's professional services and highly recommend Donna to any person thinking of selling their property.

Buyer review
Highly recommend Donna.
9 months ago
Highly recommend Donna.

Donna's professionalism, communication and knowledge was second to none and this made what can be a stressful time, a seamless transition into my new home. Nothing I asked of Donna was too much trouble and she sought resolutions to all questions and requests promptly and professionally. Thank you Donna for a wonderful experience transitioning into my forever home. I love it and look forward to showing you the improvements once I am settled.

Seller review
Above and beyond my expectations.
10 months ago
Above and beyond my expectations.

I had a fantastic experience working with Donna to sell my home. From start to finish she was professional, responsive and incredibly knowledgeable about the market. Donna provided great advice on pricing and prepping the house and the entire process went smoothly. Communication was always clear and timely and I felt very supported every step of the way. The house sold quickly and for the price I was happy with. If I could give more than 5 stars, I would. I highly recommend Donna to anyone looking to buy or sell.

Buyer review
Ten out of ten
10 months ago
Ten out of ten

Highly recommend! Knows her stuff, pleasure to deal with through out the whole process and always happy to help with any request or questions I had.

Seller review
Great Result
11 months ago
Great Result

Phenomenal experience! Donna secured an offer above our asking price incredibly quickly. Their deep market knowledge was evident in pricing it perfectly to attract immediate, strong interest. Throughout the process, they provided exceptionally prompt and professional service, keeping us informed and making everything seamless. We are thrilled with the outstanding result achieved in such a short timeframe. Highly recommend!"

Buyer review
ABSOLUTELY FABULOUS! - FOR MY PURCHASE OF 6/94 THE STRAND NORTH WARD 4810!
11 months ago
ABSOLUTELY FABULOUS! - FOR MY PURCHASE OF 6/94 THE STRAND NORTH WARD 4810!

MISS DONNA WAS FRIENDLY, HONEST, POLITE, HELPFUL, PROMPT, EFFICIENT, GENUINE, TRANSPARENT & COURTEOUS. I CAN PERSONALLY RECOMMEND HER EXPERIENCE TO BUY, OR SELL YOUR NEXT PROPERTY & HER AGENCY! PS. CHECK OUT HER VIDEO WALKTHROUGHS! THANKS DONNA, CHEERS GLENN 🥂🎉

Seller review
Professional, Transparent and Personable
12 months ago
Professional, Transparent and Personable

I have no hesitation in recommending Donna Glass as experienced and knowledgeable agent. Her market appraisal was spot on. As I am not a resident of Townsville, Donna took charge the sale of my property from start to finish, arranging quotes for repairs from her trusted tradies, relaying offers, suggesting improvements and offering sensible advice. She responded to questions expeditiously, which ensured an immediate level of trust between agent and vendor. Donna kept me up to date by phone calls, text messages and emails with a friendly and amiable disposition. If able, I would have rated Donna 10 stars out of 5 if the RateMyAgent allowed.

Buyer review
Exceptional communication at all stages of purchase
about 1 year ago
Exceptional communication at all stages of purchase

Donna was highly professional at all times and was able to answer all questions. Donna kept me up to date, not just via email or text, but her first preference was via phone and this was both personable and timely throughout the contract/purchase period. She met me at the property several times, very flexible snd willing to purchase the buyer. Donna was warm, genuine and honest, my experience with Donna was excellent and I highly recommend her business and service.

Seller review
Donna was very easy to deal with, her knowledge and communication was excellent.
about 1 year ago
Donna was very easy to deal with, her knowledge and communication was excellent.

Donna was selected as our agent to sell the unit due to having prior experience dealing with her. We appreciated Donna's knowledge advising on what minor works and repairs that could to be done to enhance the visual appearance of the unit prior to advertising. I would highly recommend Donna to anyone wishing to sell.

Seller review
Excellent knowledge of the current market.
about 1 year ago
Excellent knowledge of the current market.

A recent family loss meant that we had to sell the family home. Right from first meeting Donna was professional and answered all of our questions honestly and with respect. Donna's knowledge of the current market in Townsville helped us to set a realistic price, above our expectations, and sell the property at the first showing. We returned interstate knowing that Donna had it all in hand and her communication kept us informed every step of the way. I would highly recommend Donna to anybody.

Buyer review
Smooth Process
about 1 year ago
Smooth Process

We recently purchased our home in Wulguru, and we are so grateful for Donna's expertise and guidance. From our initial inquiry to the closing, she was incredibly responsive, always available to answer our questions, and provided us with valuable insights into the local market. Donna's professionalism and attention to detail made the entire process stress-free. We highly recommend her to anyone looking for a reliable and knowledgeable agent in Townsville.

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