Donna's profile

Donna's reviews

  4.9  
Donna has 469 reviewsacross 50 different locations, showing 12.
about 3 years ago
Great communication

Donna and her team were very responsive to how I wanted to sell my home. There advice on the market in a time of instability was spot on and their care and attention to detail was great. I was constantly kept in the loop and care and attention was always there with regular check-ins and updates. For what is meant to be an stressful process - Donna and her team made this feel easy.

about 3 years ago
Confident and excellent communicator

We were super happy with Donna and her team. She instilled us with confidence from day 1. This was our first time selling, and she was honest, communicative and confident every step of the way.

about 3 years ago
Another Property Sold with Spillane

Donna and the team did another wonderful job selling our house at Coal Point in what is a challenging market. This was the second house we have sold with Spillane Property having sold one in January 2021. The service that the team provided was excellent.

about 3 years ago
Premier Service

Donna leads an outstanding team who not only knew our home (personal visits by 4 team members before market), but ensured as many prospective buyers as possible inspected our home before auction (whether online or in person). We received a timetable for key events which was met on every occasion. We always knew what was going on and why. We received oral and written reports after every inspection as well as weekly Vendor and Analytics reports. Donna and her team followed up all leads and left no stone unturned at our house sold well at auction. Donna was always on the ball and provided sound advice with respect to strategy. She made us feel confident in our own decision making about the reserve and ultimate sale. During the 5 week campaign we interacted with people who provide independent support services (e.g. staging, 3D video, building reports, auctioneer etc) and all spoke highly of her professionalism. By contrast, we also visited other houses during this period (as prospective buyers) and were surprised by the lack of follow up by other agents even though we were clearly in the market. In a nutshell, Donna is a star performer and walks the talk.

over 3 years ago
Supportive, Honest, Caring and Dedicated

Donna and the team helped us work through a tricky time in the market utilizing their experience and knowledge in order to get a result. We highly appreciate the extra lengths they went to in order for us to get the result we did.

over 3 years ago
Excellent outcome

Donna and her team were diligent, competent and friendly with me through the build up and sale of my property. I have no hesitation in recommending Spillane Property to any considering selling their property Janice

over 3 years ago
Friendly and supportive

Donna is a fast and great communicator and very helpful through the process, particularly being first home buyers. Friendly and warm communication and happy to answer any questions

over 3 years ago
Donna is great to work with

From the beginning I had a good feeling about Donna. I'd seen her at a number of house inspections. She had a clear strategy and great advice about preparing the house for sale. Donna is a great communicator, she or her team made daily contact. She worked hard to get a great result and keep me informed through the campaign. Auction day wasn’t at all stressful in her calm and capable hands. Her appraisal, negotiating skills and the result were spot on. Thanks Donna, your team and Luke. I would recommend Donna to sell your home.

over 3 years ago
What to expect when your selling

Peter and I were first time sellers and we really had no clue where to start! We put our house on the market right after Xmas and just before we went on a 4 week holiday, there was so much happening and we had a million questions! Donna and the team at Spillane really stood out and we’re able to answer all the questions we could possibly have, often before we even needed to ask them! From our first meeting I really had no doubt that Donna and the team could get the job done and keep us informed along the way! We sold in a highly changing market and while other agents might have shrugged their shoulders and waited for buyers to make an offer the Spillane team were willing to act quickly and effectively to get us the best result at auction day. We could not recommend Donna and the team at Spillane Enough!

over 3 years ago
Exceptional customer service

Donna and her whole team that we dealt with had exceptional service, and not only that we found them very friendly and open to communicate with. From the minute we walked through the door of our first inspection to the auction and beyond they held our hand and supported us with amazing advice.

over 3 years ago
A happy customer

Donna was professional, attentive and hardworking. She is a great problem solver, calm and thoughtful, always available through a busy pre Christmas sales period to respond to my questions. She negotiated the sale of my house quickly and with ease. I would have no hesitation recommending Donna to others.

over 3 years ago
Excellent service

Donna was very professional. He advice was spot on and she worked hard with excellent communication to achieve a very good result for us.

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