Eliana's profile

Eliana's reviews

  4.9  
Eliana has 352 reviewsacross 50 different locations, showing 12.
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Eliana's qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Best agent ever
over 5 years ago
Best agent ever

Eliana has been superb. We have sold two houses with her, and she has well exceeded our expectations at every turn. Not only has she gotten great prices for our sales, but she also negotiated a great buying price for us on our recent purchase. She even organised and project managed tradespeople for us while I was busy having a new baby, and has been nothing but professional, super friendly and reliable at every turn. I could not recommend Eliana any more highly, she is worth her weight in gold.

Seller review
El took the time to get to know us as individuals, not just as another customer.
over 5 years ago
El took the time to get to know us as individuals, not just as another customer.

Dear El, I wish I had all the words to describe the journey that I (and my ill-suffering family!) have been on with you. You always went above and beyond! And even after the sale was made, you didn't just disappear. You continued to stay in touch, check in, and help out if we had some niggling issues. From our first interactions, with your enthusiasm and passion, I knew I didn't want to work with any other real estate agent. No-one else even got a look in! Your personable and friendly approach to a couple of introverts like us hit the mark, and you delivered on everything you said you would do - and in record time! At every stage you were professional, honest, genuine, responsive, and of course, my personal psychologist at varying times. Not only did you guide us through this unnerving pandemic with your experience, your patience over 8 months was unwavering as you recommended homes to me, even taking me on a 1:1 tour of a property we liked in Tuggeranong. But it was your ability to get to know me and my husband as individuals that cemented our journey. You got to know US, and what we were looking for, which ultimately led you to not only sell our home at a price we deemed "a miracle", but also find our new place in the suburb we wanted to stay in and call home. There is a big part of me that is going to miss our regular interactions as I have thoroughly enjoyed every step with you. Thank you for everything. Brad and Sheree Fleming.

Seller review
Personal and professional
over 5 years ago
Personal and professional

We recently sold our family home of over 20 years with Eliana. Eliana guided us through the marketing and auction process with ease. We were updated and filled in on all the process and steps. We always felt confident in Eliana's processes and her sales abilities. Eliana has a wonderful way with people while maintaining her professionalism. We were really delighted with our result on auction day, and attribute the fantastic marketing campaign Eliana led to the abundance of interest in our home. We will ask Eliana to sell our other properties in due course and highly recommend Eliana when you are looking to sell yours.

Seller review
When excellence is standard practice
over 5 years ago
When excellence is standard practice

Our expereince with El and the team at Independent Tuggeranong was second to none. She was understanding, attentive, super professional, educative and senstive to our needs. With 3 owners she always ensured that all were involved in information sharing and decision making. So supportive and nothing was ever too hard.

Buyer review
Above and beyond
over 5 years ago
Above and beyond

Eliana has been really supportive and responsive. She has gone above and beyond to support us as purchasers. Thank you, Eliana.

Seller review
An amazing agent
over 5 years ago
An amazing agent

Eliana has gone above and beyond to support us through the sale of our house. She has helped us find reliable trades and has even supported us through buying our next property with another agent. I highly recommend her to anyone looking at selling.

Seller review
Sell with El - you'd be crazy not to!
over 5 years ago
Sell with El - you'd be crazy not to!

We've bought and sold quite a few houses in my time, but I've never experienced anything close to the service, support and success we got by selling with El! Knowing we needed a quick sale, El brought her team of tradies to the appraisal. Her advice on preparing the property was spot on, giving us a huge return on what we spent. Her tradies and stylist were competitively priced and fitted us into their schedule, despite our tight timelines. Their work was top notch and we saw that in the record price El delivered on Auction day! But it's El who is the real prize! Her passion for people and real estate is evident and it translates into a level of skill and service I've never experienced. We were moving interstate so El project managed all the pre-sale prep as well as putting together a stellar marketing campaign. She called us after every open house and sent a detailed report outlining her follow up with potential buyers every week to help us understand how the market was responding to our property. She put in so many hours with buyers, keeping them excited and helping them prepare for Auction day - a strategy that definitely translated into extra dollars for us! And on Auction day, El enabled us to hear auction and even made a short video as a gift, to help us feel part of the process. That's El to a tee... she thinks of EVERYTHING... she's not just across all the details of your sale. She's involved, committed and excited - she's right there with you. When you sell with El - you get more than a real estate agent - you get a partner in the process. Her advice is wise - her work ethic is phenomenal - her commitment to your sale and to achieving the best price is evident in all that extra work she puts in. El got us a record breaking price - but the peace of mind she gave us in the process - that was priceless!

Seller review
outstanding service with a great result
over 5 years ago
outstanding service with a great result

Eliana is one of those rare real estate agents who takes the time to develop a relationship with her clients and truly cares about the outcome. Very open and honest, and nothing is ever too much of a problem. Few agents will stay true to their word and maintain contact over several years, she does. The marketing campaign she compiled for us, and all of the valuable pre sale suggestions for the house were fantastic, and it paid dividends in the long run. We would highly recomment Eliana to anyone who is looking to sell their house in Canberra. If there were a 6 star rating, that is what we would give her.

Buyer review
Great service, easy to talk to and professional.
over 5 years ago
Great service, easy to talk to and professional.

Eliana was welcoming when we attended the open house, answered all our enquires and did not make us feel rushed in any way. She open and honest when agreeing on a suitable purchase offer, resulting in our offer being accepted. Eliana has kept us in the loop with how we were progressing towards exchange and has made the process simple and stress free.

Buyer review
Made buying easy
over 5 years ago
Made buying easy

Eli was amazing so easy to deal and communicate with.

Seller review
It was with much anticipation that I awaited Eliana’s best offer on my home. Over the tease she star
over 5 years ago
It was with much anticipation that I awaited Eliana’s best offer on my home. Over the tease she star

My experiences with Eliana as an estate agent have been, always been on the top rung of the ladder of success. Without much input at all from me the home was beautifully prepared, decorated and put up for sale. Eliana handled all the rungs on the ladder with the upmost professionalism, and the results of the sale speak for themsrlves.I am so thrilled with the outcome, and wish Eliana and her team success after success following this coup The no 4. Thankyou to all involved

Buyer review
From the first phone call to Eliana I was taken by her friendly, positive and helpful manner
over 5 years ago
From the first phone call to Eliana I was taken by her friendly, positive and helpful manner

Eliana is a true professional. Living in Toowoomba and buying a home in Canberra was a huge challenge and quite intimidating especially as we couldn’t travel there to inspect due to virus. Eliana went beyond all expectations to help us achieve our goal. She is a great communicator whom I look forward to meeting in the near future

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