Eliana is a true professional. Living in Toowoomba and buying a home in Canberra was a huge challenge and quite intimidating especially as we couldn’t travel there to inspect due to virus. Eliana went beyond all expectations to help us achieve our goal. She is a great communicator whom I look forward to meeting in the near future
We had to buy a house in quite a hurry for my daughter to start a job in Canberra end of Nov. This was extra challenging due to the virus and an uncaring Qld premier. I was out of my depth as my late husband usually took charge. However, from the first phone call with Eliana I felt confident that she would do all in her professional power to buy the house we had our heart set on. Eliana was always available to help and guide me through the process for which I will always be grateful.
Eliana has rich knowledge of market and provided me constructive advices on reflecting the property value. Being a seller living in another city, she has helped me to organize all the works of refreshing the property in a timely and well organized manner --it is absolutely a hassle free process for me. She also reply all the request immediately. I can feel that she has a passion for helping people, not only me but also buyers and liaises with the seller and the buyer in a very professional and caring way. I feel lucky to have this Eliana and her team to sell my property and will definitely recommend to my friends.
Ellie was great to communicate with. She was very responsive and prompt with her SMS and phone calls. Due to COVID there were pressure of finance (due to current climate circumstance) which was out of the buyer's control and Ellie attempted to mediate the best situation for both parties. We wanted to have the property purchase price "withheld", which was confirmed by Ellie as being possible to complete, but we had to give Ellie reminders as the price was not withheld when viewing online (post exchange of contract). Ellie did make her best attempts to finalise and approve the settlement ASAP, which made it more stressful for the settlement period (based on COVID circumstances). Thanks Ellie for your efforts and hopefully next time we interact, it'll have less COVID stressors.
El was great to work with, excellent service and stress free. Thanks heaps El appreciate it.
From the moment we met Eliana, we found her extremely professional and down to earth, she listened to our wants and needs and delivered exceptional service. Nothing we asked was too hard or too much. We highly recommend Eliana and hope that if the need arises, we can deal with her again in the future.
El is honest, easy to work with, enjoys her job and is skilled in what she does. Not only did she sell our house, but through Independent's sharing policy she found us our new one too. I highly recommend El, you won't find a better agent.
Eliana made contact with me when selling was my house was just a concept. I was motivated to sell as I was living elsewhere, but the house needed renovating and I had no idea how to start the process and was putting it off. Together we strategised and planned the renovations. She had excellent suggestions and expert industry contacts who supplied me with competitive quotes and carried out the work to high standards. Especially helpful was Flynn who staged my house and gave invaluable advice. Eliana was there with me every step of the way and went above and beyond of what was expected.
We selected Eliana Rojas-Terry as our agent in June 2018 after requesting for formal expressions of interest from about five companies. After reading proposals from, and interviewing all five, we selected Eliana because we were impressed by her unique, professional, methodical approach to the business of selling property. We planned to sell our property in 2020, not knowing that it was the year of the Coranavirus pandemic. The stress of a market dampened by factors beyond her control, seemed to inspire Eliana to higher levels of creativity. She managed to sell our property in less than a month at a price we thought was beyond reach given the pandemic. Eliana kept us informed all the way which had a calming effect. Towards the end when we found ourselves in tricky situations, Eliana had creative win-win solutions which worked for us as well as for the buyers of our property. Eliana's knowledge of the property market, supplemented by her capacity to tap into other knowledge bases, ensured that we got a good price for our property. We highly recommend Eliana for her skills, knowledge and impressive social skills.
El was so easy to talk to and was happy to tell you any and all information about the property. I would recommend using El for Buying, Selling or just general enquires 😊 Thanks again El you have been such a great help!
Eli Ana was professional enough to help us understand the whole operation step by step and friendly enough to make the whole experience enjoyable
Eliana is a great agent, she made the process of buying our first house externally smooth and enjoyable. No question was ever two small and if she didn’t know the answer she would seek it out and respond promptly. I highly recommend her.
