El took the time to get to know us as individuals, not just as another customer.
Dear El,
I wish I had all the words to describe the journey that I (and my ill-suffering family!) have been on with you. You always went above and beyond! And even after the sale was made, you didn't just disappear. You continued to stay in touch, check in, and help out if we had some niggling issues.
From our first interactions, with your enthusiasm and passion, I knew I didn't want to work with any other real estate agent. No-one else even got a look in! Your personable and friendly approach to a couple of introverts like us hit the mark, and you delivered on everything you said you would do - and in record time! At every stage you were professional, honest, genuine, responsive, and of course, my personal psychologist at varying times.
Not only did you guide us through this unnerving pandemic with your experience, your patience over 8 months was unwavering as you recommended homes to me, even taking me on a 1:1 tour of a property we liked in Tuggeranong. But it was your ability to get to know me and my husband as individuals that cemented our journey. You got to know US, and what we were looking for, which ultimately led you to not only sell our home at a price we deemed "a miracle", but also find our new place in the suburb we wanted to stay in and call home.
There is a big part of me that is going to miss our regular interactions as I have thoroughly enjoyed every step with you.
Thank you for everything.
Brad and Sheree Fleming.