Eliana's profile

Eliana's reviews

  4.9  
Eliana has 354 reviewsacross 50 different locations, showing 12.
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Eliana's qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Wonderful Agent
about 9 years ago
Wonderful Agent

Eliana was amazing to work with, she supported us every step of the way selling our house even going above and beyond helping us find a rental then helping us negotiate a price to buy our next home. She really has her clients best interests at heart, and she always had a quick solution to any issue that would arise (eg. organising a handyman to get our house ready for sale) she works efficiently and was always very easy to contact if we had questions or concerns, she worked hard to minimise the stress for us throughout this process I will be very highly reccomending Eliana to anyone looking for a real estate agent

Buyer review
Fantastic, open and honest agent
over 9 years ago
Fantastic, open and honest agent

Eliana sold my wife and I our first home. She is an extremely good communicator and very open and upfront with her approach. At no stage did my wife and I feel like we were being left in the dark about anything. Eliana helped us navigate through what was initially a fairly difficult and stressful process. Whilst Eliana had the sellers interest at heart we felt as the buyers she also equally had our interests at heart. Eliana is extremely professional and went out of her way to help us with things during the process that she didn't necessarily have to. If or when my wife and I decide to sell the property we will definitely be using Eliana as our agent. My wife and I would absolutely recommend Eliana to anyone.

Buyer review
Shall recommend Eliana Rojas-Terry highly to friends and family.
over 9 years ago
Shall recommend Eliana Rojas-Terry highly to friends and family.

From our first contact with Eliana we were impressed by her straightforward, professional and personable approach. Eliana was consistent and transparent in her advice and prompt in responding to our communications. We considered she ran an excellent campaign for the vendor; specifically, in providing a second viewing for interested parties soon after the first open house, and in the presentation of the house. As the owner moved interstate immediately following the auction, Eliana has undertaken to water the lawn and feed the goldfish at the property we purchased. She has also advised us that on behalf of the vendor, she will arrange for the property to be professionally cleaned prior to settlement. We very much appreciate her conscientious commitment to providing excellent service to both the vendor and ourselves.

Seller review
Real person working for YOU
over 9 years ago
Real person working for YOU

Incredibly personable, can't do enough for you and always friendly and helpful. El was always upfront and honest with me and didn't just tell me what she thought I wanted to hear which I really appreciated yet was happy for me to be involved as much as I wanted to be.

Buyer review
Highly recommended
over 9 years ago
Highly recommended

Its has been a pleasure dealing with Eliana.. from the first moment we met her we just knew this agent was the one going to get us our first home.. she was always available anytime we needed...we would highly recommend her to friends family and colleagues

Seller review
Eliana Rojas-Terry Profile
over 9 years ago
Eliana Rojas-Terry Profile

Enthusiastic, polite, extremely positive, very professional and friendly. Note: my name starts with a"D" not a "O"

Seller review
Outstanding communication with both buyers and the seller
over 9 years ago
Outstanding communication with both buyers and the seller

I've met many agents at open homes in recent months, but Eliana really stood out as the agent that I wanted to work with to sell my property because she really connected with every potential purchaser. As a buyer, I found her extremely knowledgeable about her listed properties and very helpful regarding the purchase process. As a seller, Eliana made the process easy and helped us get a good price in the shortest time possible. I was really impressed with the way she followed up buyer interest and kept us informed every step of the way.

Buyer review
Eliana Review
over 9 years ago
Eliana Review

Eliana was very professional and friendly throughout the whole process. She always made herself available when I needed to contact her and kept me in the loop the whole time. Most importantly she was very honest and delivered on all promises/agreements that were made between myself and the sellers. I would definitely recommend Eliana as an excellent Real Estate Agent.

Buyer review
Rate my agent
over 9 years ago
Rate my agent

Eliana has been a pleasure to deal with. Stoked that she put a sold sticker on my property even though she wasn't my selling agent. Super easy and approachable throughout the entire process.

Seller review
Andy and Sandy
over 9 years ago
Andy and Sandy

First impressions of Eliana were of confident, well presented young lady. Eliana went through the home sale process explaining the auction process in detail, terms of the contract and finances involved. Our decision to engage Eliana was based on her sincerity, the fact that we were not pressured at any point and that she was able to arrange building inspection, conveyancing taking extra pressure off us at a stressful time. The post opening reports were comprehensive and from these we were able to ascertain reasonable market pricing detail. Overall Eliana provided excellent service, her experience level belies her age and we commend her. We highly recommend Eliana and the whole Tuggeranong team for house sales and purchases.

Buyer review
Perfect Agent for any home
over 9 years ago
Perfect Agent for any home

Eliana was approachable, friendly,helpful, and made herself available for every required viewing and negotiation visit. This was our first home purchase, we will recommend Eliana to all our friends and family.

Seller review
Great expectations
over 9 years ago
Great expectations

You know you made the right decision when all up the house took four weeks to sell. So I know it's not luck. The whole process was seamless and the knowledge of the market and buyers impressed me. So well done Eliana and Independent . Cheers Phil and Gini

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