From our first contact with Eliana we were impressed by her straightforward, professional and personable approach. Eliana was consistent and transparent in her advice and prompt in responding to our communications. We considered she ran an excellent campaign for the vendor; specifically, in providing a second viewing for interested parties soon after the first open house, and in the presentation of the house. As the owner moved interstate immediately following the auction, Eliana has undertaken to water the lawn and feed the goldfish at the property we purchased. She has also advised us that on behalf of the vendor, she will arrange for the property to be professionally cleaned prior to settlement. We very much appreciate her conscientious commitment to providing excellent service to both the vendor and ourselves.


