Emma Thomson

We feel extremely fortunate that Emma was our real estate agent. From our first contact she epitomised professionalism, presenting us with thorough, accurate information of up to the minute detail about the market segment relevant to us. Emma explained the options available for selling our apartment and was clear about the costs, advantages and disadvantages of each alternative. She was assiduous in communicating feedback from open viewings and undertaking additional research for potential buyers to enhance the possibility of a sale. We were aware Emma was working very hard for us and keeping us in the loop. She was also very patient and painstaking in helping us cope with technology which was much appreciated. We felt very comfortable and supported through the major process of selling our apartment buoyed by Emma’s warm personality, obvious competence and comprehensive marketing knowledge, we had an enjoyable experience and a successful financial outcome.

We had a wonderful experience with Emma as our selling agent. Her communication throughout the whole process was fantastic and she kept us well informed. We sold prior to auction for a fantastic price and I've no doubt it was due to Emma's diligence and knowledge of the area and her customer base.

Emma that did a great job for very the start and was a pleasure to work with. She has outstanding communication skills both verbal and written, she was up to date with the latest market information and most importantly showed her negotiating capability when it counted. We understood the process from start to the end and obtained a price above our expectations selling before auction. Next sale with be with Emma.

Emma was proactive but patient, extremely knowledgeable but also very humble and worked very hard to get us the outcome we were after. She was always easy to get a hold of, very accomodating, never pushy and gave great guidance. Highly recommended

Mary-Jane + Emma were very professional and friendly with all aspects of the sale. Always keeping me up to date with weekly briefings. They even assisted with selling the excess furnishings post sale.

Emma and the team listened to what was important to us. Organised everything required with minimum inconvenience to ourselves. Liaised perfectly with the trust representatives in Brisbane as well as keeping close personal touch with my elderly mother who is currently staying in the unit. Kept us fully informed of the progress after each open for inspection and when we got a serious offer after only 2 weeks of marketing was able to go back and negotiate an even better offer which we happily accepted. Emma and Mary Jane are as I write this going above and beyond again to meet with my mother and the purchaser on site to confirm exactly what the purchaser would like us to leave and what needs to be removed. A truly special attitude and level of service, I can't praise them highly enough.