Always respectful and honest

Fiona is an extremely proactive and high efficient sales person. Well communcation and good negotiation skills throughout the sales process. She is also a pleasant and nice person to deal with. If you are thinking about selling your property, Fiona is the right person you can trust, no fuss, good fees and excellent service. 10 our of 10, highly recommended!

Very knowledgeable in her field, is always in a hurry but she does a good job. Compare to other agents, she says the way it is (price wise) , not mentioning higher prices just to get the business. Her estimates were not far off, therefore it was sold for the price we are happy with. We would like to thank her partner in crime (LOL), Daisy Lin. Together they make an awesome team, helpful in all regards. We are obviously very impressed. Thank you once again. Regards, John & Mai Floridia

Fiona is extremely friendly, reliable & efficient. Nothing is ever a problem, even on her days off. Trying to help you find the right property is one of her strengths. Communication is quick and helpful. Highly recommend Fiona as an agent.

We sold our home in Eastwood by employing Fiona Lee from Tracy Yap Realty as our agent. The selling process happened when Sydney auction clearing rate dropped from above 80% to below 60%. We had previously listed our property with another agent. Even though we entered two contracts, both purchasers rescinded the contract. We consequently sold our home within our price range after employing Fiona. I believe it was her patience, trustworthiness and persuasive skill that facilitated the sale. I would recommend Fiona and her team to anyone selling property in the area. Hetty and David Eastwood

Fiona helped us to achieved a very fast sale. She was always professional but approachable. She was always available to talk through any questions I had and was very knowledgeable about our area. The price negotiations and signing of contracts went very smoothly. I can highly recommend Fiona Lee.

It's a pleasure to write this letter to thank you for all your hard work in selling our property. Thanks, in your case, certainly is not enough! We hope this letter explains our belief that you are an exemplary agent. From the time of our first meeting, you were honest and direct. You explained to us how the process would unfold so we wouldn't be surprised, and you recommended things that we could do to help with the sale. When it came to setting an asking price and later when we adjusted that price, you always listened to our thoughts. In those discussions it quickly became obvious that you knew your market and the players in local real estate. Unlike many of your contemporaries you communicated frequently and effectively with the community and us, your clients. To your credit we were never blindsided or in the dark at any time. You were proactive and kept us looking ahead of the present. No one knew how much real estate values were going to fall but they certainly did. Other agents, we're told, started to focus more on quick easy sales but you did not. It was during these difficult times when we needed your best, and that was what we got. By this time we had grown accustomed to your sense of humor, high energy level, and great work ethic, but now you amazed us with your flexibility, creativity, and persistence in making the sale. It is no exaggeration that selling a property is a stressful endeavor both emotionally and fiscally. You provided that support and confidence we needed to know things would work out. Through it all you were an agent who was clearly a partner and a friend. For all of these reasons this is why we can unconditionally recommend you to our friends and acquaintances. It is without hesitation we would seek you out with any future real estate needs. Yours sincerely, Elisabeth & Myung Kim

Fiona & Daisy responded to all our calls and e-mails immediately. Thanks again.

I am very happy to recommend Fiona Lee as a selling agent. I approached her recently to sell my property in North Ryde after it had languished on the market for three months with another agent. In subdued market conditions she succeeded in selling the property after a week on the market and just one open house, for a price that was at the upper end of my expectations. She worked well into the night to clinch a deal on the day of sale. I have been very comfortable dealing with Fiona, she is a straightforward communicator and a good listener. Behind the scenes, the Tracy Yap marketing team worked quickly and professionally to advertise the property. Sincere thanks, Fiona.

Fiona is a very professional and responsible agent who, regardless of the time of the day, is always doing her utmost to ensure the best outcomes for her clients. Whether it be on her days off or during the holidays, Fiona has always been a phone call away and attending to matters at hand. I will definitely be reaching out to Fiona for any future projects down the track.

Fiona is a very good and experienced agent. She tried her best for us to get a higher sales price even she had a good offer already and she did it! Thanks a lot for her great effort on this deal. We will still engage her as our agent if we'd like to sell other properties.

It is the second time within this financial year that we have the honour to use Fiona Lee as our selling agent. At the initial contact with Fiona, I had the joke with her that I was preparing my proprorty couldn't be sold at the end as my unit is in very original condition. Fortunately, Fiona was able to secure a buyer for me within a very limited open house visitors in a short period. Both my wife and I are very happy with the selling results. We feel it is our great fortune to have Fiona as our selling agent again. We will strongly recommend her to anyone who is keen to sell their properties at the expected price in such a tough market. Finally, we have to say 'Well done Fiona, you sold again. You did it again!!! Thank you.' Michael and Nicky