My wife and I decided to purchase our first family home up in the blue mountains after spending many months in lockdown in a small apartment with our little 6 month old. After trying to get houses through domain and real-estate which always popped up already with Under Offer, we signed up to the VIP list of Chapman Real-Estate. Helen reached out to us and asked us what type of properties we were looking for. After that she regularly sent us properties that were new to market, and coming onto the market - and tailored the properties to suit our criteria. Now I don't really have a point of comparison as we have never purchased a property before. But Helen treated us so well during the purchasing process. Although Chapman Real-Estate was working for the vendor, she treated us extremely well and we felt she was looking out for our best interest. She walked us through the whole process and we felt incredibly empowered by the knowledge she gave us. We walked away with a home we love, for a fair price which our family could afford.


