Helen's profile

Helen's reviews

  5  
Helen has 347 reviewsacross 20 different locations, showing 12.
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Helen's qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, clear communication, local expert.
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Seller review
Picking the right agent is SOOO important!
about 4 years ago
Picking the right agent is SOOO important!

Helen really knows her sales strategy, ran the campaign seamlessly and knows how to talk to purchasers. Helen is very experienced and was onto our house sale like a boss! It wasn’t our first rodeo, so Helen knew we didn’t need babysitting and to focus her and her teams efforts on managing and coaching multiple buyers to build an environment where they wanted to put forward their best….mean best offers. We bought the house for $805k (plus a small Reno budget) and sold for a whopping $1,181kjust over 12 month later! Seriously we would not have got that outcome without Helen. It allowed us to buy our dream home and we are very happy 😊

Seller review
MOST INFORMATIVE, HELPFUL & COURTEOUS
about 4 years ago
MOST INFORMATIVE, HELPFUL & COURTEOUS

All positive and full of friendly, helpful information which helped me 'navigate' the minefields of buying and selling my house and downsizing, with much more ease! Her amount of expertise and positive attitude helped me through to a better than expected outcome!

Buyer review
Helped us find our home
over 4 years ago
Helped us find our home

Helene and the rest of Chapman were a great team working together in making sure we had a good experience.

Seller review
Happy to help with all queries
over 4 years ago
Happy to help with all queries

Helen was easy to deal with throughout the sale process and assisted with any queries that we had promptly and professionally

Seller review
High level of Professionalism
over 4 years ago
High level of Professionalism

Helen throughout the sale of our property displayed a high level of professionalism. It was obvious that Helen is well educated in real-estate and is a highly experienced real-estate agent. During the duration of the of sale, it ran smoothly and professionally. I was particularly impressed with the website video of the property. Fantastic approach!

Buyer review
Amazing experience and happy with our family home!
over 4 years ago
Amazing experience and happy with our family home!

My wife and I decided to purchase our first family home up in the blue mountains after spending many months in lockdown in a small apartment with our little 6 month old. After trying to get houses through domain and real-estate which always popped up already with Under Offer, we signed up to the VIP list of Chapman Real-Estate. Helen reached out to us and asked us what type of properties we were looking for. After that she regularly sent us properties that were new to market, and coming onto the market - and tailored the properties to suit our criteria. Now I don't really have a point of comparison as we have never purchased a property before. But Helen treated us so well during the purchasing process. Although Chapman Real-Estate was working for the vendor, she treated us extremely well and we felt she was looking out for our best interest. She walked us through the whole process and we felt incredibly empowered by the knowledge she gave us. We walked away with a home we love, for a fair price which our family could afford.

Seller review
Very transparent and easy to deal with
over 4 years ago
Very transparent and easy to deal with

Helen and the team at Chapman we very easy to deal with right from the start. Helen was upfront with everything that she told us and the communication was excellent.

Seller review
Sale and purchase of our previous & new home
over 4 years ago
Sale and purchase of our previous & new home

Very professional thoughtful and understanding of the pressures we were feeling. She was happy to give advice when it was required was easy to contact when needed went over and above to get the results needed for us. We are happy with the service given to us & would recommend Helen to anyone.

Seller review
Helen has been very professional
over 4 years ago
Helen has been very professional

Helen has ex ellent knowledge of market and always professional in her dealings

Seller review
Sold my Faulco home!
over 4 years ago
Sold my Faulco home!

The team at Chapman's Real Estate are totally professional and a pleasure to work with. I felt in my dealings with Helen that her advice and caring approach meant I was in the best of hands. Her expert knowledge of the market and competitive drive ensured that a quick sale was secured. I highly recommend Chapman's who have been of great assistance to me as both a vendor and purchaser. I can see why they rate as No. 1 in the Blue Mountains.

Seller review
Professional, knowledgeable and approachable
over 4 years ago
Professional, knowledgeable and approachable

I would highly recommend Helen to anyone who wants to sell their home quickly with results. She is very professional, realistic, honest. approachable and reliable. Helen has a extremely good knowledge of the Blue Mountains realestate market and never gave up on getting the best price for our house. She was easy to communicate with over the phone and via WhatsApp , always getting back to me within a timely fashion. Finally she listened to what we wanted and reassured me when needed. Could not ask for anything more of the person selling our family home.

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