Helen's profile

Helen's reviews

  5  
Helen has 349 reviewsacross 20 different locations, showing 12.
Map view
Helen's qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, clear communication, local expert.
Was this helpful?
Buyer review
A True Professional
over 4 years ago
A True Professional

Helen is extremely knowledgeable about real estate in general and in particular about the Blue Mountains area. She kept in regular weekly contact, pointing out properties that she knew might interest us. She's well-organised, a great listener and has enormous patience and energy. Whenever we had questions, she happily responded and when required, she patiently explained the process we had to undertake to purchase the property, which was terrific because we were truly babes in the woods! Helen is completely professional and ethical in every respect.

Buyer review
Dedicated & personal service
over 4 years ago
Dedicated & personal service

Met Helen at at open home years ago and she kept in touch. When it was time for us to sell, she looked after us all the way. Was very transparent throughout the process and we always knew where we stood. We were lucky enough to purchase our next home through Chapman, and Helen guided us through the process. Would definitely recommend Helen and the team at Chapman

Seller review
Picking the right agent is SOOO important!
over 4 years ago
Picking the right agent is SOOO important!

Helen really knows her sales strategy, ran the campaign seamlessly and knows how to talk to purchasers. Helen is very experienced and was onto our house sale like a boss! It wasn’t our first rodeo, so Helen knew we didn’t need babysitting and to focus her and her teams efforts on managing and coaching multiple buyers to build an environment where they wanted to put forward their best….mean best offers. We bought the house for $805k (plus a small Reno budget) and sold for a whopping $1,181kjust over 12 month later! Seriously we would not have got that outcome without Helen. It allowed us to buy our dream home and we are very happy 😊

Seller review
MOST INFORMATIVE, HELPFUL & COURTEOUS
over 4 years ago
MOST INFORMATIVE, HELPFUL & COURTEOUS

All positive and full of friendly, helpful information which helped me 'navigate' the minefields of buying and selling my house and downsizing, with much more ease! Her amount of expertise and positive attitude helped me through to a better than expected outcome!

Buyer review
Helped us find our home
over 4 years ago
Helped us find our home

Helene and the rest of Chapman were a great team working together in making sure we had a good experience.

Seller review
Happy to help with all queries
over 4 years ago
Happy to help with all queries

Helen was easy to deal with throughout the sale process and assisted with any queries that we had promptly and professionally

Seller review
High level of Professionalism
over 4 years ago
High level of Professionalism

Helen throughout the sale of our property displayed a high level of professionalism. It was obvious that Helen is well educated in real-estate and is a highly experienced real-estate agent. During the duration of the of sale, it ran smoothly and professionally. I was particularly impressed with the website video of the property. Fantastic approach!

Buyer review
Amazing experience and happy with our family home!
over 4 years ago
Amazing experience and happy with our family home!

My wife and I decided to purchase our first family home up in the blue mountains after spending many months in lockdown in a small apartment with our little 6 month old. After trying to get houses through domain and real-estate which always popped up already with Under Offer, we signed up to the VIP list of Chapman Real-Estate. Helen reached out to us and asked us what type of properties we were looking for. After that she regularly sent us properties that were new to market, and coming onto the market - and tailored the properties to suit our criteria. Now I don't really have a point of comparison as we have never purchased a property before. But Helen treated us so well during the purchasing process. Although Chapman Real-Estate was working for the vendor, she treated us extremely well and we felt she was looking out for our best interest. She walked us through the whole process and we felt incredibly empowered by the knowledge she gave us. We walked away with a home we love, for a fair price which our family could afford.

Seller review
Very transparent and easy to deal with
over 4 years ago
Very transparent and easy to deal with

Helen and the team at Chapman we very easy to deal with right from the start. Helen was upfront with everything that she told us and the communication was excellent.

Seller review
Sale and purchase of our previous & new home
over 4 years ago
Sale and purchase of our previous & new home

Very professional thoughtful and understanding of the pressures we were feeling. She was happy to give advice when it was required was easy to contact when needed went over and above to get the results needed for us. We are happy with the service given to us & would recommend Helen to anyone.

Seller review
Helen has been very professional
over 4 years ago
Helen has been very professional

Helen has ex ellent knowledge of market and always professional in her dealings

121 - 132 of 349
SMS
© 2026 RateMyAgent