Helen's profile

Helen's reviews

  5  
Helen has 349 reviewsacross 20 different locations, showing 12.
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Helen's qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, clear communication, local expert.
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Buyer review
Thoroughly pleasant and seamless
almost 7 years ago
Thoroughly pleasant and seamless

From the moment we met Helen at the open house, she was a delight to deal with. We found her very proactive, supportive and professional from the very start and anything we queried or were unsure about, she put our minds at ease with swift resolution and responses. Helen made herself available for when times were convenient for us and nothing seemed too much trouble. We certainly felt like we were in very capable hands with her and she went above and beyond to ensure the process was a seamless and pleasant experience. We definitely recommend working with Helen to buy or sell a property and would certainly procure her services if ever needed again in the future. Thank you Helen!

Buyer review
Great support
almost 7 years ago
Great support

Helen was really helpful with my recent house-hunt. She took the time to show the houses I was interested in, including after I'd indicated that I was pretty set on one but wanted to see a bit more for comparison. When I'd decided on a house she was very transparent about the process, what the owners were looking and making sure everything went smoothly.

Buyer review
Great agent
almost 7 years ago
Great agent

All it took was one phone call and Helen found us the perfect house. Helen has great local knowledge, she very approachable and is always willing to help. Thanks Helen!

Seller review
Great selling experience
almost 7 years ago
Great selling experience

We found Helen to be very easy to deal with, giving us honest advice regarding pricing etc. Open houses were organised with plenty of notice, with good feedback after each. Very happy sellers! Thanks so much Helen.

Seller review
Efficient and professional
almost 7 years ago
Efficient and professional

I think Helen did as well as she could in the market we sold. I feel we needed more personal support with the way the market was. It was a very emotional time for us. Helen was always very professional and courteous and I would recommend her services.

Seller review
Helen came across as knowledgeable and friendly
almost 7 years ago
Helen came across as knowledgeable and friendly

Helen's knowledge of the local market climate is outstanding. Helen was helpful in unpacking the local real-estate market and giving an appropriate assessment of what to possibly expect in the current climate of uncertainty.

Buyer review
Friendly, professional and patient
almost 7 years ago
Friendly, professional and patient

Helen clearly knows her business, she is courteous and approachable, and she went to a lot of trouble to accommodate us when we were having difficulties getting answers from the banks. She was always readily contactable and was both friendly and frank.

Seller review
Sale of my property in Valley Heights
almost 7 years ago
Sale of my property in Valley Heights

I was very satisfied with Helen's assistance in selling my property and the professionalism she displayed concerning issues out of her control and the process in general. If I were ever to move back to the Blue Mountains she would be the first person I contact. I wish her all the best in the future.

Seller review
Our experience with both Helen and Claudia was first rate. They provided courteous feedback & help
almost 7 years ago
Our experience with both Helen and Claudia was first rate. They provided courteous feedback & help

We think her knowledge of the market in the area was spot on. Nothing seemed to be too much trouble as we negotiated the steps to settlement. As a psychologist I found they were good listeners thus giving confidence that we were in good hands. As the junior partner in the process Claudia was equally outstanding. We have no problem in recommending Chapman RE to other people.

Seller review
Friendly, knowledgeable, available, helpful and always positive
almost 7 years ago
Friendly, knowledgeable, available, helpful and always positive

Helen gave us an initial appraisal some months ago when needing to know what we had to work with. the process was made clear. although, due to a subdued market, we didn't quite get what was thought initially, we managed to sell in a month. I am happy to recommend Helen to work with anyone - especially if you haven't been through this process in many years like us.

Seller review
Great communicator, caring & professional
almost 7 years ago
Great communicator, caring & professional

Helen was responsive, hardworking and was very focused on getting the sale. It was a slow market and it took a while but we got there in the end. Thanks Helen for all your friendly, professional advice and support.

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