Helen's profile

Helen's reviews

  5  
Helen has 354 reviewsacross 20 different locations, showing 12.
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Helen's qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, clear communication, local expert.
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Seller review
Sale of my property in Valley Heights
about 7 years ago
Sale of my property in Valley Heights

I was very satisfied with Helen's assistance in selling my property and the professionalism she displayed concerning issues out of her control and the process in general. If I were ever to move back to the Blue Mountains she would be the first person I contact. I wish her all the best in the future.

Seller review
Our experience with both Helen and Claudia was first rate. They provided courteous feedback & help
about 7 years ago
Our experience with both Helen and Claudia was first rate. They provided courteous feedback & help

We think her knowledge of the market in the area was spot on. Nothing seemed to be too much trouble as we negotiated the steps to settlement. As a psychologist I found they were good listeners thus giving confidence that we were in good hands. As the junior partner in the process Claudia was equally outstanding. We have no problem in recommending Chapman RE to other people.

Seller review
Friendly, knowledgeable, available, helpful and always positive
about 7 years ago
Friendly, knowledgeable, available, helpful and always positive

Helen gave us an initial appraisal some months ago when needing to know what we had to work with. the process was made clear. although, due to a subdued market, we didn't quite get what was thought initially, we managed to sell in a month. I am happy to recommend Helen to work with anyone - especially if you haven't been through this process in many years like us.

Seller review
Great communicator, caring & professional
about 7 years ago
Great communicator, caring & professional

Helen was responsive, hardworking and was very focused on getting the sale. It was a slow market and it took a while but we got there in the end. Thanks Helen for all your friendly, professional advice and support.

Buyer review
Highly recommended!
over 7 years ago
Highly recommended!

With this being our first property purchase, we had plenty of questions and doubts regarding the whole process. But Helen was very reassuring and answered our questions without any hesitations. She was very flexible and understanding with our schedule as well. We found Helen’s knowledge to be faultless, and her attitude and approach to be very professional. She was very reliable throughout the whole process. Thanks very much Helen. We are very lucky to have your as our agent.

Seller review
Good team and helpful
over 7 years ago
Good team and helpful

Helen was great in the sale of my home. She kept me informed and although I did not achieve what I was hoping for, it was the market conditions dictating the lower price, however Helen's professionalism stood out and she is a very easy person to deal with.

Buyer review
Friendly, efficient service
over 7 years ago
Friendly, efficient service

Helen is very knowledgeable about the local market. She worked hard on agreeing to terms of settlement and make the experience as smooth as possible. I would recommend Helen to anyone looking to buy property.

Seller review
My experience with Helen Harris and Josephine Jones - Chapman Springwood
over 7 years ago
My experience with Helen Harris and Josephine Jones - Chapman Springwood

After interviewing 2 other local real estate agents I engaged Helen and Josephine to sell my family home where I have lived for 23 years. HH and JJ as they are affectionately know where professional at all times. The advise I received was delivery respectfully, considered and supported with local knowledge and most importantly with my best interests at heart. Whilst this has been a stressful experience it was lessened by HH's communication and genuine compassion. I consider myself very fortunate that I walked into Chapman's Springwood in late 2018 and elected to meet with Helen or Josephine. Thank you girls for your tireless efforts in a declining house market.

Buyer review
Pleasant and Professional!
over 7 years ago
Pleasant and Professional!

Helen was friendly and approachable and responded quickly to any enquiries we made about the property without being too pushy. She was very familiar with aspects of the property and was able to answer most of our questions immediately. All in all, it has been a very pleasant transaction and Helen has appeared genuinely excited for us with our new purchase!!

Seller review
Took away any worry
over 7 years ago
Took away any worry

I moved to the UK and wanted to sell my house in Warrimoo. I had lots of questions when looking for an agent and Helen answered them all happily. Following the engagement of her services, even though I was on the other side of the world, Helen kept me up-to-date with every detail during the whole selling process. I put my house on the market at the beginning of February 2019 and sold it end of March 2019 I would definitely recommend Helen to anyone who wanted to sell their house in the price range they want. She knows what she's doing.

Buyer review
Bonus Viewing
over 7 years ago
Bonus Viewing

We thought we knew exactly what we wanted from a house here in Australia, as we’d owned 5 different houses in the UK, but we could never find exactly what we were after. Helen showed us everything we’d asked to see plus a bonus house that wasn’t even on the market. It seems Helen knows us better than we do as I’m writing this review sitting on my new couch in the bonus house 😁. Brilliant service and always a friendly on the end of the phone to answer any questions. All this was helped by the house buying process being much easier here in Australia than it is in the UK.

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