Helen knows the market near here very well. She works in a very efficient way to satisfy the needs from buyer and seller side. She never refuse the request and provide her support and service as quick as possible even on Sunday. She is also very kind to support you in arranging the other matters of selling, for instance, arranging a house moving company to assist you. I think her success is not only because she is professional but also because of her hard working and considerate of her customers deliberately.

Very professional throughout. Kept me updated and was always available to take a phone call.

Helen worked hard to secure a sale of the property.

两年前一次很偶然的机会在房屋拍卖现场结识了海伦，当初看房只是想了解市场信息，最近2.3个月频繁的看房，看拍卖，跟很多房屋中介了解市场行情，做买房前的准备。期间刚好赶上圣诞节，好多中介都出去旅游，享受大自然的美丽风光去了，而海伦却在圣诞的早晨为买家和卖家签约！完成了买卖双方的心愿！海伦就是一个工作狂，我经常跟我老公说，她是拿一天当三天用的人，无论早晚只要联系她即使当时忙着没回复，忙完后也会第一时间回复的！而且有问必答，了解客户需求，提供相应的房源！海伦笑容总是那么灿烂！衣着打扮总是那么精致！是我所接触到的中介中最懂客户需求的人！没有之一！我现在明白了海伦的销售业绩为什么常年站在霸主的位置了！而且无与伦比！

Helen works very efficiently and helped us confirm the deal very fast.

We were looking for a new house for me to move into, and Helen was incredibly helpful. She was available on a Sunday, closing hours for us to make the offer. She also helped refer me to a great conveyancer at discounted rated, who is also an absolute workaholic like her. Together they helped make the purchase incredibly quick and smooth for us. Would always recommend her as your agent.

非常好的服务，我们很满意，非常感谢你们。

Helen is brilliant,approachable,informative person,she was working very hard throughout the purchase progress for me.Helen is deserved to receive the 7 star rating for her professional works.Highly recommended to everyone!

Helen is diligent, professional and efficient, undoubtedly the best agent I have seen and dealt with. Selling our property during this time of uncertainty was rather daunting. Helen gave us all the support and guidance we needed , which made the whole process much smoother and manageable. She's very knowledgeable of the Balwyn/Balwyn North property market and worked tirelessly to achieve the best outcome. I highly recommend Helen to anyone who are considering selling their beloved properties.

Helen was extremely helpful during this purchase. At no time was anything too much trouble. Even her after sales service has been excellent

Helen Yan is a highly motivated and personable agent, she is the hardest working agent I have met. Helen sold our property in this current difficult market, I would like to Thank Helen and highly recommend Helen to any vendor or purchaser.

Very thorough and kept us up to date with property details. Highly recommended if you plan to buy/sell property.