good communication skills and knowledge

Helen is an effective communicator and understands the market well. She is professional, courteous and analytical. It’s been a great pleasure to go through Helen with our purchase.

Helen has an excellent reputation in the local Balwyn industry - and for good reasons, she was very professional and pleasant to work with, communications were timely and direct. Her market knowledge was based on comparable sales, and her ability to communicate how to best market the property was on point. We achieved an amazing result, and are extremely happy with the way the whole process was handled by Helen. Helen is a true professional, and is clearly the best real-estate agent in the Balwyn area. If someone I knew was looking for an agent to sell a property in the area, I would recommend Helen without any hesitation.

I found Helen to be outstanding, in her attention and understanding of our situation. We are so grateful to have connected with someone so capable and knowledgeable but also exceedingly considerate in advising us about the off-market sale of our beloved home in which we have lived for 27 years. She is truly an amazing asset and expedited our every need, query, suggestion and request with the utmost courtesy, patience and professionalism. Having been in business myself for over 35 years, I can recognize exceptionally great customer service when I experience it, although unfortunately these days it is getting rarer and rarer to come across. It is truly refreshing to come across such a switched-on, honest and friendly property agent and she has certainly left a very positive impression on me. Well done Helen!

Helen非常专业，为人热情，不辞辛劳一次次带客户去看房，真的很用心，为她点赞！

We would like to say the BIG thank you to Helen YAN. She always shows us her professional skills when dealing with people. 十分感谢Helen帮我们找到合适的房子，她很专业也很有耐心。

Helen is the most diligent and professional agent we’ve ever seen during the several year of buying and selling. We wish we could meet her earlier, she would give us some wonderful and honest suggestions no matter we were in the position of buying or selling. She worked so hard on our property that we almost feel privileged.

Friendly. Helpful. Efficient. Fully Experienced.

Helen brought in genuine buyers who had the appropriate funding available to purchase. She appears to have a broad range of potential buyers and was able to accurately present our home with all its features and bonuses. We contribute the success of the sale to her expertise.

Helen is knowledgeable professional agent, insightful and attentive to product details. We found her very customer focused and gives good impartial advice . She is an extremely delightful professional to advise us in the selling process.

Helen is an experienced professional agent,who is very nice,patient and considerate. And she knows a lot about the market.

Helen is incredibly hardworking, trust worthy and listened to our needs. She is so lovely to deal with and I would absolutely recommend her to anyone in the area. Her knowledge and ability to move quickly for us was truly appreciated.