An unpleasant experience. When it got close to settlement ( 24hours) we were threatening that if we did not remove 2 large pot planters our contract was going to be crashed ! . We informed Jan that if that’s what it’s come to then go ahead and crash it, that was midday. We heard nothing for the rest of the day and evening, I think that was disgusting and not very ethical. We had legal advice that a contract could not be crashed on those terms and the agent should have known this. It was just a scare tactic which did not go down very well . On top of dropping our price and throwing in some extras we were really disappointed how it ended.

Very professional! Apart from that a beautiful lady to deal with! Very classy , very helpful and extremely decent! Was a pleasure dealing with her . She will sell your property!

From the initial telephone contact Jan's team, especially Michelle West, have been an absolute pleasure to deal with. The constant hard work and professionalism in marketing our property has been second to none as evidenced by the very quick sale. I have sold properties in Townsville, Magnetic Island, Gold Coast and Brisbane and I have no hesitation in saying that Jan's team at LJ Hooker have been the the best that I have ever dealt with and I commend them to you for any of your property dealings.

My first contact was with Jan who was very empathetic with my concerns with selling my home I was introduced to Michelle West who became my main contact person throughput the process of selling. Together they organised my sale to meet my needs with an amazing outcome. I cannot be happier with the results My home sold within a few days at an exceptionally great price Many thanks to Jan and Michelle for making the process so smooth

Effective correspondence, prompt response, fast adjustments to the contract details and requirements

I was aware from previous dealings with Jan that she is a super star! Jan was very approachable and made purchasing my beautiful new home a seamless process. I would wholeheartedly recommend Jan whether for buying or selling.

Jan and Shanna facilitated the sale of my home with great professionalism. They acknowledged my feelings of moving forward after 22 year. They were honest in their assessment of the property and openly discussed the market and best options for marketing. I was kept informed of feedback after each open house. I was provided with a news letter which enabled me to follow the market trend. I strongly recommend Jan and Shanna if looking for assistance selling your home.

Jan always communicated with us regarding the outcomes of the open house showings, offers received and prospective buyers requests. She worked hard to try to achieve the sale price, even though the market had slowed down. Jan would take or return our calls after hours without any bother. We would highly recommend her and her sales team.

Thank you for assisting us to embark on our next housing adventure. Your enthusiasm towards our sale was very much appreciated. We truly felt cared for when the time came to accept an offer on our beautiful home. We look forward to working with you on future projects!

Fast sale no issues. Great job. Would not hesitate to use again.

Jan and her team were prompt and extremely professional. Keeping us up to date on open homes and inspections. No fuss sale, I would recommend Jan and her team from LJ Hooker

Jan’s professionalism was impeccable. She made it stress free which isn’t easy when buying a house. We would have no hesitation in recommending Jan.