Jess was punctual and prompt replying to questions and helped us to see the benefits of buying the property.
Jess was punctual and prompt replying to questions and helped us to see the benefits of buying the property.

Jess and her team are very skilled and have lots of knowledge in Canberra local real estate market. I have very happy and satisfied with her great service during whole property process. Strong recom her and her team to everyone buying/selling property in ACT. Many thanks to Jess and her team!

We have bought and sold properties from Jess Smith and her team and could not speak highly enough of their professionalism, support and expertise. Jess and JD are very easy to talk to and explain everything every step of the way. They are upfront and reliable and we feel at ease when dealing with them. Jess and JD are fantastic at what they do!

Jess has been super communicative throughout the whole processes, and so knowledgeable on the market. We are super grateful to have purchased this house through Jess. No other agents in our journey for our forever home have even compared to the level of detail and knowledge expressed! Has made buying a house super easy in an really stressful and competitive market.

Jess excels at her job and inspires confidence and trust. With Jess and her team you can be assured that you are in the right hands with someone who will always keep you well informed and will go above and beyond to reach the best outcome for all. During the far from ideal situation surrounding the Covid lockdown, I found Jess's positive outlook and never give up attitude was vital for the sale of my property in what has been a very difficult time for all involved. Despite these obstacles, Jess persevered and delivered an outcome exceeding my expectations. I would not hesitate to recommend Jess and the team at Stone Real Estate to anyone looking for the best.

Jess is an excellent agent, highly personable, responsive and helpful through all steps of the process. It’s the second time I have engaged her and both times she has been great.

Jess and her team always tries to get the best outcome possible for her clients. It not always a smooth sale or a smooth purchase. This is particularly significant with the Covid 19 Pandemic, but despite trying times, lockdowns and low availabilities of relevant parties, Jess continues to persevere to get the best outcomes in the circumstances. My experience is that while most agents are primarily interested in a sale, Jess places the human factor before self-interest and has displayed remarkable integrity, humility and courage in displaying an interest in human concerns rather than monetary gain. I will definately seek her assistance in both sales and purchases in the future.

Jess was selected from a rigid selection criteria across multiple real estate agents. Jess ticked the boxes for meeting the requirements and exceeded our expectations in the initial engagements with her. What became amazingly obvious during the campaign, is that she does this ease, making the whole journey extremely comfortable and less stressful. Jess will sell our future properties as we have developed a strong connection and reliance on engaging professional, knowledgeable hard working teams.

Jess is such an amazing and reliable person to talk to. Great and open communication and she was very passionate about helping me purchasing property. She put extra effort to sort out issues I had and I am very glad that i worked with her.

Jess and her team were able to put our home on the market in what felt like world record time, and then sold our home a little over a week after it went live. The team were amazing in making all the behind-the-scenes things happen with no fuss whatsoever. They are a well-run enterprise. Would highly recommend Stone Gungahlin.

Historically, selling my house has been a stressful unpleasant experience, mainly because (a realisation gained in hindsight), I did not enjoy a relationship of trust with my chosen agent. I often had the sense they were not being truthful and I was just a means to an end for them. By contrast, my experience with Stone Real Estate Gungahlin and in particular Jess Smith and Jess Doolan has been a welcome breath of fresh air. In my view they are two smart women who make a wonderful team, combining Jess Smith’s experience, knowledge and wisdom with Jess Doolan’s energy and enthusiasm. And they both possess a manner and relational style founded on genuine interest and care for the client, both seller and buyer, that inspires confidence and trust. Because what they told me during our various meetings made sense and they answered my questions directly and without guile, I developed a settled calm belief in them and the process they invited me into. I knew they would keep me informed, would consult where needed and would always act in a way that served my interests. Consequently, this house selling experience was rewarding and positive, not just in the financial sense but in many other ways too. And I am grateful to them for that.

We chose Jess from her reputation in the north Canberra market. She has been working in the area for many years and knows the market intimately. And it really shows. She is a real pro and was very easy to deal with. She achieved a great result for us.