Excellent customer service. Prompt replies to your queries. Always there to help. Made our first home buying experience quite smooth. Highly recommend Stone Real Estate, Gungahlin.
Jess gave us great advice throughout our journey of selling our property. She gave us professional advice and guidance of the current market, what to expect and our options. She sold our house in the first week and made the journey smooth and easy. Her team are professional and amazing.
Jess is very patient and also had FaceTime with me to show me the property as I am in Sydney and cannot view the property Highly recommend
Jess was extremely supportive and and informative throughout our property search in the incredibly hot Canberra real estate market of 2021. She was very knowledgeable regarding the market and always approachable out of hours with our information requests. She discussed many issues with vendors on our behalf. Her feedback was always prompt, accurate and realistic. I would not hesitate in recommending her services to other prospective Canberra buyers.
Jess was so friendly and welcoming from the beginning to the end. She had assisted my partner and I to find our little piece if paradise. I would recommend Jess to anyone thinking about buying or selling there property.
Jess and her team were amazing to deal with in the sale of our property. They made the process of selling hassle-free with their great organisation and communication, always ensuring to keep us updated along the way. We felt very valued and really trusted Jess' experience and honesty through-out the process. I would highly recommend selling with Jess! A big thank you Jess and JD!
Very good communication, always fast responses, and ensured we were always kept in the loop throughout. Made for a very smooth purchase, thanks again to Jess and the team!
Been lucky enough to deal with Jess for a while and every time the experience has been amazing. It’s the after market extras that she does that make the difference and she goes above and beyond as an agent. Jess actually listens and plans a strategy around what I want as a seller or as a potential buyer and then goes about executing that plan without fault. Always keeps me informed and is available for my nagging questions and phone calls. You’re a star Jess!
We were so grateful for Jess' honesty and common sense as well as great communication through the process of purchasing our home. thank you!
Jess was a delightful young woman from the beginning very professional but very approachable as well Jess also was efficient and knowledgeable
Jess really looked after us. We found her to always be highly professional, friendly, and attentive to every detail. She went above and beyond in the way in which she managed our sale, and extended herself to make sure the property always presented well. Even after contracts had been exchanged she continued to make sure everything was in order for a smooth exchange. Her knowledge of the local market, genuine enthusiasm and expertise meant we received more than we asked asked for, and were extremely happy with the entire process.
We recently sold our family home, with the unremarkable assistance from Jess Smith and Stone Real Estate. We were extremely impressed with the marketing campaign set out by Stone Real Estate, and found Jess Smith and Jess Doolan to be open, honest and supportive throughout the entire process. Jess Smith’s knowledge and understanding of the market, our lifestyle and our expectations was invaluable and we truly don’t believe it would have been a successful auction without her. The energy from both Jess’ was infectious and their positive attitude was warmly welcomed come auction day. Stone Real Estate made the process of selling our beloved family home seamless and joyful and we would highly recommend them.
