Jess' profile

Jess' reviews

  4.9  
Jess has 803 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Awesome captain of an exceptionally great team!
over 5 years ago
Awesome captain of an exceptionally great team!

Hard to find appropriate words to describe Jess and her courteous and energetic team. She is a very knowledgeable person with capabilities and strong experiences. As a great negotiator with her proven skills, she communicated promptly, patiently, and clearly without being pushy. We would recommend "Team Smith" – which is a very young and well-oiled team in the industry. "Team Smith" is one of the most reliable and trustable brands in Canberra's real estate market.

Seller review
Jess is absolutely the best! We had a wonderful experience with Jess and her awesome team!
over 5 years ago
Jess is absolutely the best! We had a wonderful experience with Jess and her awesome team!

Jess is fantastic! She is so professional and energetic! Her positive and can-do attitude had us aboard from the get go! We trusted her knowledge of the market and judgment as she clearly demonstrated her experience. We were updated by Jess and her awesome team on a regular basis before and during the campaign. We are so grateful for her help in selling our property. If you are selling your house Jess is who you want!

Seller review
Trustworthy
over 5 years ago
Trustworthy

Jess Smith and her team were reliable. They explained everything in a way that was easy to understand and so clear which made it easy to work with them. They contacted us for each step and every home opening. They really built trust in such a short period. Thanks for all of your effort.

Seller review
Highly responsive and professional
over 5 years ago
Highly responsive and professional

We had a wonderful experience dealing with Jess and her team. They are a highly professional and responsive team, who are always available to answer any queries and kept us in the loop at every step, as well as explaining what to expect next. They made our first home-sale a smooth experience.  A special mention to Jess Doolan, who was our touch point and was extremely responsive and kept us up to date with the process. We highly recommend McGrath to anyone planning to sell and will definitely work with them again.

Seller review
A great Team Focussed on You and the Outcome
over 5 years ago
A great Team Focussed on You and the Outcome

Could not have been happier with the result and how Jess and her team performed and acted in all dealings with us. Team Jess handled the short fuse sale and frustratingly long journey to exchange and settlement with great professionalism and attention to our needs. I could not recommend her more highly.

Seller review
Enthusiastic, genuine and experienced!
over 5 years ago
Enthusiastic, genuine and experienced!

I can not recommended Jess and her Team more highly. When meeting Jess 5 years back at open homes in the beautiful suburbs of Gungahlin I was instantly drawn to her energy, honesty and enthusiasm. So when it came to selling my property this year it was an easy choice. Jess and her Team JD, Sam and Linely were continuously responsive, helpful and a pleasure to deal with. Jess's experience, expertise, passion for her job and genuine care for all parties involved meant we were able to successfully sell our home prior to Auction 6 days after being on the market!! And, the support did not end there, Jess was a critical support right through to the successful purchase of my new home a month on. I would recommend Jess to all family and friends, and anyone looking to sell today. Thank you again Jess and Team!

Buyer review
Fantastic experience!
over 5 years ago
Fantastic experience!

Jess was always friendly and welcoming when we looked through the house. She guided us through all the steps of what we needed to do and was always quick with her communication. Highly recommend!

Seller review
Professional with a personal touch
over 5 years ago
Professional with a personal touch

Jess and her team were fantastic. When we looked for an agent, we wanted someone who knew the area, had expertise in their field, good communicator, personable and above all prompt. Jess and her team fit the bill. I would absolutely recommend her to anyone.

Seller review
Wonderful team!
over 5 years ago
Wonderful team!

Jess and her team at McGrath have been an absolutely pleasure to deal with during the sale of our property in Amaroo. From our first meeting, Jess was open and clear on the best approach for our property drawing on her significant market experience in Gungahlin. She managed to secure us a sale prior to auction after being on the market for 10 days. We highly recommend Jess to our friends and family who are thinking of selling - you won’t be disappointed in the commitment and service from her team. We can’t thank them enough!

Seller review
Helpful, Kind, Informative and So Professional
over 5 years ago
Helpful, Kind, Informative and So Professional

My parents had to sell their house following a unexpected change in their circumstances due to a medical situation. Jess and her team ensured that we were informed, supported but always in control of the sale of their home of over 40 years. There was never any pressure or ‘sales pitch’. There was always flexibility and willingness to go through things again to ensure we were happy and comfortable with the process. The home sold for above the amount we we all thought it would and my parents are now comfortably settled in a home that is suitable to their needs. Thank you.

Seller review
Friendly and tenacious
over 5 years ago
Friendly and tenacious

Jess and her team was a pleasure to deal with. She kept me regularly updated on the situation, which was further complicated with me moving countries mid-process, and clearly articulated my options and the reasoning behind her suggestions. I also appreciated she worked around my work schedule, and was upfront about the potential issues in selling my place. I was also very impressed with her tenacity in contacting and securing the buyer. Thank you!

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