she is very nice person.

What a great experience and outcome in a not so perfect environment with Melbourne being in full lockdown. From my 1st contact with Joan she said buyers are not backing away from online Auctions. We had a 4 week campaign and had people virtually inspecting the house daily in multiple numbers. The outcome was on Auction day we had a record number of registered bidders of over 60. Dexter the Auctioneer was outstanding as he always is and we got a great result from the hard work Joan had put in during the 4 week campaign. Joan & Harcourts are 10/10 in my books and would not hesitate in recommending them for the sale of my house.

I found Joan as a sales agent to be highly professional, knowledgeable and her organisation skills showed. She provided very helpful advice on marketing and kept me informed after every open with a commentary list of all who inspected. She was very positive even in a difficult sales environment as the governments were imposing restrictions as a result of coronavirus outbreak and it was great feeling to have the property sold. I highly recommend Joan to anyone who is looking to sell his or her property.

Thanks Joan for your effort for selling our property. We appreciate the way you did it achieving the price we nominated.

We dealt with Joan from the beginning to the end on the sale of our unit. We found it easy communicating with her through messaging and like her quick response. She was always courteous and polite. Joan found a buyer for our unit after only 2 weeks in the market with a 30 day settlement period. The whole process went smoothly. Thank you Joan. The only problem we had was that accounts did not process the balance of our 10% deposit until the day after settlement. We have sold other properties in the past and got our deposit within 3 hours of settlement.

Joan Eu is truly a professional. At onset of the sale she has meticulously guided us throughout the sale process in advertising thru various media, mapping out a timetable to sufficiently organize house inspections in preparation for an auction. In all these processes Joan keep the communication door open with us. She regularly update us on the number of attendees in house inspection, likely candidates to bid and type of people interested to live in the area. She displayed keen enthusiasm and genuinely interested in helping us to sell our property. Auction is a nerve wrecking experience for us. But Joan and her Team in particular the Auctioneer were incredible in pushing the price beyond our expectation. A big Thank You to Joan and Harcourt.

From our first meeting, Joans Knowlegde and expertise are exceptional. Above and beyond service , and great advice. Highly recommend this agent.

Well presented mature and caring - excellent support during this stressful time. Would have liked personal contact in the days after the auction.

Joan listened to what aspects we wanted in a property and was proactive in her recommendation. As a purchaser or vendor I believe Joan would carefully listen to what you wanted and achieve the best result possible. She is very personable and extremely helpful. We highly recommend Joan. Her quiet approach is refreshing in the real estate game and as a buyer sometimes exactly what you want. Joan knows it's all about finding the right buyer and the right seller and matching them up. It's all about the customer not about the agent and Joan is a wonderful example of customer service that is usually missing in real estate.

I enjoy working with a professional who provides calm, clear and precise advice which gives one a great sense of confidence. Joan Eu is one such person. From day one the market assessment, the marketing plan and the costs involved were clearly outlined. Regular progress reports were provided to me throughout the marketing period. It was a privilege to have Joan as my agent and she comes with my highest recommendation.

Joan kept in touch with us throughout the campaign and kept us informed about all parties who viewed our property. She also kept in touch with those parties. She knows all about Glen Waverley and surrounding area and our estate (the Avendon estate). Joan was unfailingly polite to everyone. In this unusual market she had her finger on the pulse and we are still happy with the decision to accept an offer prior to auction. We would definitely recommend Joan.

We were so happy to have Joan Eu sell our townhouse for us! Her knowledge of real estate and marketing skills are second to none. Along with her assistant, Gladys, she attended to every aspect of the sale of our property meticulously. The process was seamless and we were kept informed of the progress constantly. She proved herself to be a skilled negotiator and we were very happy with the outcome at a difficult time in the Melbourne market. We would recommend Joan Eu to anyone thinking of selling their home with minimum fuss and maximum expertise. Sandra & Frank