It’s been a great pleasure to work with Joy during my purchase. She’s so helpful and approachable. Thank you!
It’s been a great pleasure to work with Joy during my purchase. She’s so helpful and approachable. Thank you!


Joyce came across as a very knowledgeable agent giving correct advise on pricing, showcase presentation and great negotiating for the seller and buyer to achieve a sale. Kind and deligent in her work attitude and never giving up when market is tough. Very impressive personality.

Joy is always available, personable, & extremely hardworking & efficient. She always did her best. I appreciated how she always follow up & take care of how things were done.

Incredibly hard working agent who gets results I am very happy to recommend Joy Hsieh as a selling agent. I approached her to sell my property in Carlingford In subdued market conditions she succeeded in selling the property after 3 weeks on the market, for a price that was at the upper end of my expectations. She worked well into the night to clinch a deal on the day of sale. I have been very comfortable dealing with Joy, she is a straightforward communicator and a good listener. Behind the scenes, the Tracy Yap marketing team worked quickly and professionally to advertise the property. Sincere thanks Joy

I don't do many referrals but Joy was a standout success. In short, Joy closed a deal that we were happy with even when buyers were changing minds or got cold feet. Joy's Strengths: -Follows up continually -Is methodical and does everything she says she will -Has building contacts to assist with quick makeover renovations Very happy with the service Joy received and have no doubt we chose the right person.

I could send SMS to Joy at any time and expects a reply soon. Joy worked very hard. I wanted an agent who knows the suburb very well. The strategy executed was effective to reach my target sold price. I am pleased with the result and the short period of time in which the property was sold.

On behalf of the family I would like to thank Joy for her professional & enthusiastic commitment in selling our family home of over 60 years. Throughout the pre auction and inspection process she maintained excellent communication levels, keeping me fully informed of the buyers interest levels. We were very happy dealing with Joy & the team at Tracy Yap Realty.

From the start, we could see that Joy Hsieh and Mina Lee were a great partnership and impressed us with their work ethic and keen enthusiasm for our property. We benefited from their deep insight into the area and the cultural nuances of the potential buyers, which in the end was what cinched a mutually satisfactory sale. Well done Joy and Mina, thank you very much.

From my first meet with Joy, we were impressed by her professionalism and politeness and we know we found someone we could reply on. Joy initially did a very details marketing strategy to my property base on her thorough analysis to the current market, recent buyers' expectation and market forecast and helped me to arrange the refurbishment works in a time wise and cost wise way. With her help, the refurbishment and online ad posting were completed within one week! She also arranged to have two house open each week with a very timely feedback sent to be on the same day. She worked extremely hard during the sales campaign reaching out all potential buyers and finally sign a good deal. We would recommend her to any one wants to sell property in Epping area .

Thankyou Joy and Vickie for your help with the sale of our property. Both you worked very hard to achieve the results we wanted. Your help from the preparation til the sale process was very professional. You took us through the process without any stress. You kept us uptodate with prompt feedback. This helped us immensely to make the right timely decisions.

Always been helpful and professional. Always available for any queries and provides update everytime after open house.