Joy knows the maket and is very helpful.

Joy is extremely professional and delightful to work with. She did her best to meet my expectations while providing current market insight to aid my decision in selling my property. Even I was in overseas, Joy still kept me updated often for the selling status. I am grateful for her effort in selling the house at an excellent price given the declining market and the property location. I highly recommend Joy and would definitely return to her for future opportunities. William

From the moment we contacted Joy, she was very consistent with her work ethic. Weekly she contacted us with an update of the area and market progress. Once we agreed to engage her services she went out of her way. Joy met me at 7 am on Saturday to go over the sales strategy and marketing plan. Advised me on the best time to cary out sales inspections based on my property and similar properties for sale. At the end of each sales inspection she contacted me with a full updated report. When Joy contacted me that we had an offer that was close to our expectations after only 2 weeks on the market I knew we were with the right agen. When I accepted the offer she met with me at her house at 9 PM to exchange the contracts. I strongly recommend Joy to anyone looking for an honest and knowledgeable sales person to sell their property. Thank you Joy from our family.

Joy from Tracy Yap provides an excellent service. I felt like I was a priority at all times when it came to selling my property. I’m really happy with the level of service received and would recommend Joy to anyone if you want an easy, efficient service.

Joy knows the local market well. She has good database of buyers and maintain good connections with them. During this low period of the real estate market, Joy did a wonderful job, always handling things in a professional manner with positive energy. I can feel her carefulness and enthusiasm towards the people and the business. She visited my office in the city twice and I am really appreciate all the efforts she made. Highly recommended!

Joy understood the local market and had a clear campaign strategy to target them, organised the whole process well, and kept us informed and understand the state of mind of all protential.

Tracey Yap realty were recommended to us 5 years ago when we purchased our apartment and we needed to rent it out. They did a great job and when we made the decision to sell recommended Joy to us. We were very impressed by Joy's enthusiasm, professionalism and her knowledge during the first meeting. Joy's multilingual ability was also invaluable. Joy always provided us with feedback following open inspections and willingly discussed various sales strategies. Even though the current market is quite tough and continues to fall, Joy's positive approach together with her years of experience meant that she able to get a sale much quicker than we expected while also meeting our price expectations. It has been a pleasure to work with Joy and we have no hesitation in recommending her.

Excellent agent! Wonderful person!

Most efficient and focused agent. We will recommend Joy for her great help and support for selling our apartment. She worked on her potential buyers from Day One we were with her and gave us multiple offers even before the apartment goes on the market. She promoted our apartment in every channel and called through her entire clients database for inspections and offers. She is a hard worker and very easy to communicate with people with different background. She even helps us to organise tradesmen to finish the renovation within a week. It is highly efficient and absolutely a stress free process for us. We will definitely recommend her to sell for any potential seller on today’s tough market.

Dear Joy, I would like to sincerely thank you for all your hard work and effort in selling my mothers home at 3/28 First Ave Eastwood. From my personal experience in dealing with you as a vendor, your hard work and dedication never went unnoticed. Your persistence and working long hours to sell my mothers home was due to your high level of excellent service and dedication. I am impressed at your professionalism and constant feedback either by phone, SMS or email. I have no hesitation in recommending you to any other seller who wants a committed agent and a good price. Warm regards.

Work very hard, Good results!

Choosing Tracy Yap Realty to sell our apartment was a no-brainer. It is a well-known real estate agency in our area, consistently selling properties at top prices. Joy, the Area Sales Manager, was recommended to us. We were very impressed by Joy’s enthusiasm, professionalism, and her wealth of knowledge during the first meeting, so we signed the Agency Agreement without any hesitation. Joy’s multilingual ability is definitely an advantage in our local area. Joy always provided us with up-to-date feedback either by phone call or email. We also met again discussing various marketing options and sales strategies. Although the current market is very tough and the price is falling rapidly, thanks to Joy’s never-give-up attitude and years of experience, our apartment was sold exceeding our expectations. It has been our great pleasure working with Joy, and we sincerely appreciate Joy’s dedication and hard work during the sale process.