I interviewed about 4 agents before selecting Joy. I choose her because of her work ethic and professionalism and she definitely lived up to those expectations. During the time when the Covid situation presented with several difficulties Joy remained persistent and hardworking to make sure I had buyers coming to see my property at all times. I recommend Joy highly and thank her for her tireless work to sell my property
Joy is very professional and easy to approach. Well knowledgeable person about the local market who guided us with her professional sales process and achieved a great sale result at a downside market. We are very thankful to her not only just for her sales result but also for bringing a right buyer for our beloved old family home. Thank you!!!
Joy Hsieh and Vickie Yap were lovely to work with. They listened to our needs and they were very professional in their approach to selling the family home. They were very flexible in meeting us to finalise the details of selling the home and kept us up to date with open houses. A very smooth process to sell the home. Thank you.
I have no hesitation in recommending Joy to anyone looking to sell their property. Her wealth knowledge on the local property market is second to none, she is very friendly and approachable to go extra mile to make sure everything is in the right place. Joy took our interest personal and it was really phenomenon the dedication and thoroughness and detail that expressed myself and my family. Another thing that she expressed me the most was she managed to find the right buyer and sold the property within 5 days!!! and yet set the price record in the suburb. If you were to ask me: Did Joy deliver excellent customer experience? YES! Will I choose Joy again in the future? YES! YES! Am I going to recommend Joy to anyone and including you? YES! YES! YES!
I had a very positive experience working with Joy. From our first meeting I knew that Joy is passionate about what she is doing and has a lot of experience, skills and knowledge in the real estate. She is very easy to approach and talk to and she has made me feel more confident about selling my property. Joy has a great knowledge of the current market and would go far and beyond to achieve the desired outcome. I could not be happier having Joy as my agent.
What a lovely lady! From our first contact until the day of settlement, dealing with Joy has been a breeze. From being fully prepared and up front on all matters, property pricing, current market, commission and the whole process, our expectations were exceeded. I have no hesitation in recommending Joy to anyone thinking of selling their property as I believe Joy is an excellent agent and someone I can trust.
Her professionalism and knowledge of the industry is very impressive. Easy to work with and communicate with.
When I had the first meeting with Joy, I can feel that she knows the area and market very well.Joy showed me that her research based on my property and the similar properties for sale recently.She adviced me a good sale strategy which let me have a faith that she would achieve the outcome I wanted. Once I engage her services,she worked very hard to help me.It was very impressived that in the first inspection,she had already got a buyer with the best offer.Thanks for Joy's hardworking and guidance,the property can be sold so quickly and the process is so smooth. I strongly recommend Joy to anyone looking for a good sales person to sell their house. Thank you Joy.
Our house had been on the market for a while without success until our friend recommended that we contact Tracy Yap. When we had the first meeting with Joy, we knew we had found the right person for the job of selling our house. Joy was such an easy person to deal with, was very professional, explained the process clearly, truly understood our situations and worked very hard to get us the best possible price with the current market. We had every faith in Joy that she would achieve the outcome we wanted and she exceeded our expectations. She helped us selling our house with less than a month, which was very impressive. I honestly cannot thank her enough for her guidance and honesty throughout the process and would highly recommend Joy to anyone looking to sell their home.
Joy was extremely professional, courteous and very friendly throughout the process of selling our property. Joy has a great knowledge of the market and gave us excellent guidance of what our property was likely to achieve. We were extremely pleased with the result and would highly recommend Joy and her team at Tracy Yap.
Joy was very professional and helpful to deal with . She was always available to assist us to achieve our sale . We strongly recommend her .
