After speaking to a few agents, we are pleased we have chosen Joy as our agent to sell our property. Joy's market knowledge and professionalism are exceptional. Her patience and hard working are greatly appreciated. We had challenges through out the process but Joy remained persistent to ensure selling process from start to finish is well taken care.
We are greatful with our decision to choose Joy as our sale agent. Joy demonstrated market knowledge and customer focused. Her patience and hard working are greatly appreciated.
From the very first meeting with Joy, I was very impressed with her professionalism, knowledge, genuine enthusiasm, warmth and honest approach. She always provided prompt and informative feedback which was given in a reassuring and supportive manner. All aspects were handled with smooth efficiency which enabled me to feel confident and stress free. Joy was an absolute pleasure to deal with, likewise her team member, Mina Lee. High recommendations and thanks to Joy and Mina.
When we got in contact with Joy Hsieh of Tracy Yap Realty, we instantly felt a good connection. We were impressed with her knowledge of the local area. She kept us well informed and due to her diligence, we were able to sell the unit within our price range in a market with lower activity than usual. Joy genuinely loves her job, was very professional at all times, and reassured us at every step of the selling process. Joy goes above and beyond and we would recommend Joy to anyone wanting to sell their property.
I interviewed about 4 agents before selecting Joy. I choose her because of her work ethic and professionalism and she definitely lived up to those expectations. During the time when the Covid situation presented with several difficulties Joy remained persistent and hardworking to make sure I had buyers coming to see my property at all times. I recommend Joy highly and thank her for her tireless work to sell my property
Joy is very professional and easy to approach. Well knowledgeable person about the local market who guided us with her professional sales process and achieved a great sale result at a downside market. We are very thankful to her not only just for her sales result but also for bringing a right buyer for our beloved old family home. Thank you!!!
Joy Hsieh and Vickie Yap were lovely to work with. They listened to our needs and they were very professional in their approach to selling the family home. They were very flexible in meeting us to finalise the details of selling the home and kept us up to date with open houses. A very smooth process to sell the home. Thank you.
I have no hesitation in recommending Joy to anyone looking to sell their property. Her wealth knowledge on the local property market is second to none, she is very friendly and approachable to go extra mile to make sure everything is in the right place. Joy took our interest personal and it was really phenomenon the dedication and thoroughness and detail that expressed myself and my family. Another thing that she expressed me the most was she managed to find the right buyer and sold the property within 5 days!!! and yet set the price record in the suburb. If you were to ask me: Did Joy deliver excellent customer experience? YES! Will I choose Joy again in the future? YES! YES! Am I going to recommend Joy to anyone and including you? YES! YES! YES!
I had a very positive experience working with Joy. From our first meeting I knew that Joy is passionate about what she is doing and has a lot of experience, skills and knowledge in the real estate. She is very easy to approach and talk to and she has made me feel more confident about selling my property. Joy has a great knowledge of the current market and would go far and beyond to achieve the desired outcome. I could not be happier having Joy as my agent.
What a lovely lady! From our first contact until the day of settlement, dealing with Joy has been a breeze. From being fully prepared and up front on all matters, property pricing, current market, commission and the whole process, our expectations were exceeded. I have no hesitation in recommending Joy to anyone thinking of selling their property as I believe Joy is an excellent agent and someone I can trust.
Her professionalism and knowledge of the industry is very impressive. Easy to work with and communicate with.
