Juan's profile

Juan's reviews

  4.9  
Juan has 270 reviewsacross 20 different locations, showing 12.
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Juan's qualities as told by our client reviews: friendly, great negotiation, honest, reliable, supportive, clear communication, local expert.
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Seller review
Juan the king of Frankston
over 6 years ago
Juan the king of Frankston

I originally bought this property with Juan as the agent in 2012. When we decided to sell there wasn't any other choice than Juan Merchant. He guided us through the process and had buyers through the door in no time. Juan had sold our house within 3 weeks of going to market. An outstanding ressult and Juan is a credit to the real estate profession.

Seller review
Friendly and professional agent with honest feedback.
over 6 years ago
Friendly and professional agent with honest feedback.

We found working with Juan to sell our much loved family home to be a stress free, simple experience. Juans communication and honest feedback were great and his knowledge of the area and market trends were second to none. We got the price we were expecting in a tough market in 2 weeks. I would definitely recommend Juan if you are thinking about selling.

Seller review
Professional yet personable
almost 7 years ago
Professional yet personable

Best experience I've ever had in selling a house! Juan is knowledgeable, reliable and nothing is a problem. He sold my house in 4 days and got me about $40,000 more than what 2 agents in area thought it was worth. Now I can have my holiday too! Thanks Juan and team at UFirst.

Buyer review
Great first purchase experience
almost 7 years ago
Great first purchase experience

My husband and I recently purchased our first home through Ufirst. Juan was really lovely and very helpful and all of our interactions with Ufirst were easy and professional. Highly recommend.

Seller review
"Juan is the One & Only!"
almost 7 years ago
"Juan is the One & Only!"

What can I say - this guy is the ultimate professional! My family and I have used Juan when selling the townhouses on McClelland. We have known each other for over 30 years, but I love his positive outlook on life, his upbeat, hard working, and transparent when talking real estate. If your looking for an agent, make sure you have Juan on Top of your list.

Seller review
ULTIMATE PROFESSIONAL
almost 7 years ago
ULTIMATE PROFESSIONAL

Thank you for your honesty. We went to Auction, where Juan oversaw the whole process, from meeting the buyers to auctioning the home as Auctioneer. We had 2 bidders on the day that bidded against each other, however the home was eventually passed in on a "live bid". The Highest buyer increased their offer after Auction, but Juan felt we could get more after Auction. Luckily we agreed, and 3 days later, Juan sold the property by an extra 5% more than what we had on Auction day-thanks to Juan's negotiation's skills! Juan made the experience seamless, stress-free, and we were kept up to date with the interested parties from day 1. Thank you for helping us, and getting the best possible price for us in the current climate! A job well done! Mick and Dianne.

Buyer review
Fantastic experience
almost 7 years ago
Fantastic experience

Our experience with Juan has been incredible. He found us a house from the first minute we met with him and ended up buying it shortly after. A quick and easy process for two first home buyers on the market with little experience, Juan was very informative and willing to help with any questions we had. Thank you juan for a great experience, we look forward to moving in to our new home.

Seller review
A Trusted Adviser who Delivers!
almost 7 years ago
A Trusted Adviser who Delivers!

“We sold our family home with Juan Merchan in 3 weeks and loved his approach. We originally had it on the market with another agent, and unfortunately didn't sell the home with that larger agency in 6+months with them. Juan had sold the home to us 6 years ago, and his extensive knowledge of the area combined with a large buyer database enabled him to have buyers come through instantly. We had an offer on the table within 1 week from listing the home. Juan advised us, to hold out for more, and had our best interest at heart which turned out to be correct. Juan was very understanding that we wanted it to be a "Quiet" listing, and that opens were not going to happen in this campaign- which he respected. We had over 3 parties interested in the end, and sold it "unconditionally" and rapt up within 3 weeks from signing up with him. He worked 7 days a week, and wouldn't waste his time in calling us, unless he had something positive to tell us. We would highly recommend Juan and his team in selling properties in South Frankston!”

Seller review
Excellent Service
almost 7 years ago
Excellent Service

Excellent service from Juan and his team made sure we understood the process. We would highly recommend UFirst to anyone wanting to buy or sell.

Seller review
Honest and Professional
almost 7 years ago
Honest and Professional

We Sold our house with Juan in Frankston South, and it did take a little longer than expected. However with the market conditions, he was always positive, kept us informed of all the feedback from the buyers good and bad, he conducted regular meetings with open and transparency, and kept faith in the process that he set out for us and nothing was ever issue for him. He gave us options, and in the end, Sold the home Before Auction It is a stressful time when selling, but Juan was working tirelessly on our home and in our corner, and we are pleased we got there in the end. We appreciate his honesty, and hard work that he did for us - and would not hesitate to recommend him and his team!

Seller review
THE COMPLETE PACKAGE
almost 7 years ago
THE COMPLETE PACKAGE

TALK ABOUT GETTING THE BEST..... What a result !!!! To get above the price guide in this current market when the media and others are talking it down, Juan is working the buyers up, and showing what a true professional he is. With 5 offers on the table, 2 weeks on the market 7 days a week service and over 40+ groups - we achieved $70,000 above our wildest expectations! His strong follow up on buyers, his negotiating skills and vendor feedback, kept us in the loop all the way through the campaign, and we knew we were in safe hands. I would not hesitate to recommend Juan and his team, as his extensive skill set, passion and integrity sets him apart from the rest and that's why he gets the best results!!

Seller review
Pleasure to deal with!!!
about 7 years ago
Pleasure to deal with!!!

Juan and the team at U-First real estate sold our townhouse and I couldn't be happier with the process they implemented and result achieved. With their extensive knowledge they guided me throughout the entire process from staging to advertising and then the final sale. They provided me with constant updates and was constantly in touch working hard to get the best result in today's tough market. I thank Juan and his team for all their efforts and cannot recommend Juan highly enough for any real estate related matters.

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