Juan's profile

Juan's reviews

  4.9  
Juan has 270 reviewsacross 20 different locations, showing 12.
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Juan's qualities as told by our client reviews: friendly, great negotiation, honest, reliable, supportive, clear communication, local expert.
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Seller review
Very happy
over 5 years ago
Very happy

I was very happy with all the nessessary Arrangement

Seller review
Worked very hard to get us the best price during tough conditions in covid.
over 5 years ago
Worked very hard to get us the best price during tough conditions in covid.

Over the years Juan has helped me with valuations and rental appraisals for our financing and nothing was too difficult. When we chose to sell our property there was no shopping round for an agent. I called Juan and had a quick discussion and listed with him. We had low offers which Juan didn’t encourage to take, he was very patient and waited our time until the right buyer came along and we achieved the right price. Juan provides ongoing feedback and updates and was never unavailable for a quick chat. Can’t recommend highly enough. If you want an honest agent that doesn’t pressure and makes you feel the sale is about you and your family then give him a call when you need to sell. Thanks Juan

Buyer review
Wonderful and friendly
over 5 years ago
Wonderful and friendly

Josh was very helpful and informative from first inspection to the purchasing of our first home. We are still awaiting settlement but we have had nothing but a great experience with this agent and highly recommend. Thanks Josh!

Seller review
Gave us the confidence. Made us feel informed and in control.
over 5 years ago
Gave us the confidence. Made us feel informed and in control.

You'd think that selling the biggest single asset you own would be both a difficult decision to make and a stressful process. Juan, Josh and the team that surrounds these two made it easy. No pushy sales to get us to sign up to sell. Easy open communication and always made us feel confident in our decisions even when we started getting a cold feet with stage 4 restrictions announced two days prior to going to market! Juan told us they could get it done and he was true to his word. Even when a deal fell through he picked us up, dusted us off and got us across the line with another buyer - all in record time! The whole time we felt we were in control - no push to accept a deal, offers laid out for us to make informed, calm decisions. Realistic suggestions that never changed in regards to what he felt was a fair price range we could expect achieve. But its more than that; the whole time Juan has talked with us about the next step we take in the market rather than the sale. Where do we want to be? what do we want from our next home? Lifestyle, location etc. A life coach for ones journey of moving through the real estate marketplace if you will. 100% would recommend.

Seller review
I felt very confident with Juan's professional expertise
over 5 years ago
I felt very confident with Juan's professional expertise

Thank you to Juan Merchan Real Estate for the successful sales launch & campaign for the sale of my Cottage in Frankston South. After contacting Juan and discussing that I was ready, to put my Cottage on the market. He came to give me an appraisal and advise me of all the options, preparations and expectations. I felt very confident with Juan's professional expertise, experience and his knowledge and intuitive nature in Real Estate. He and his right hand man, Josh set it all in motion. Juan recommended the services of " The Property Stylists ", that was a stroke of genius!! Everything was perfect. Not even the Covid 19 Virus and Security Lockdown Would dampen this teams spirits. Again, a huge Thank You to Juan and his team , for going above and beyond throughout every stage Leading up to my property being Sold!

Seller review
Professional and helpful
over 5 years ago
Professional and helpful

For the entire duration of our sale period, Juan was professional, friendly and always available to help with the sale of our property. He not only provided invaluable advice and attention to detail, he genuinely respected our wishes and cared about achieving a good outcome for us. I highly recommend Juan.

Seller review
Juan got it darrn
almost 6 years ago
Juan got it darrn

Juan is an absolute professional and highly experienced. I would use Juan again for buying or selling my home and would recommend him and his team to others. Under some very unusual circumstance thanks to our friendly neighbourhood COVID, Juan was still able to assist me in getting my sale across the line in a very small window. It was very much appreciated.

Seller review
An excellent result - in only 4 days!
almost 6 years ago
An excellent result - in only 4 days!

Juan and his team were so professional, knowledgeable and helpful right from the start to finish. Juan was always available by phone or text to discuss our listing and always offered sound advice. We could not recommend Juan and his team more highly and we think the fact it sold in 4 days is testament to him. Thank you for all your help!!

Seller review
Juan Heck of an Agent!
almost 6 years ago
Juan Heck of an Agent!

We are insanely happy with our experience with Juan. His market knowledge is incredible and his professionalism and charisma are second to none. He was honest with us throughout the whole process and consistently kept us informed. Juan sold our house quicker than we ever imagined and for more than we thought possible. We are so thankful.

Seller review
Generous and Committed
almost 6 years ago
Generous and Committed

Juan journeyed beside us for over ten years with our family home. Due to a change in our jobs, we had to move into town and Juan helped us tenant out our home but always kept in touch, keeping us abreast of the market and our homes current value. When it came time to sell, there was no question that we wouldn't go with him, as he knew us and our property well. Plus as a local, he understood the mindset of the local buyer and the potential of our property. He was generous with his contract pricing and tenacious with his selling and together, we navigated the tsunami that was Covid 19 as it smashed into our selling campaign on our first week of being on the market! However despite the pandemic, we did sell and got a good result. Many thanks to Juan, Josh and the team!

Seller review
Five Star Satisfaction
almost 6 years ago
Five Star Satisfaction

In a challenging market and environment Juan was outstanding. His years of experience in the industry combined with his great knowledge of the current market and economic climate plus adding to this his great communication and negotiating skills helped sell my investment property to my absolute satisfaction. I have no hesitation in recommending Juan and his team if you are looking for a great Real Estate Agent . If u want one of the best you can rely on Juan Merchan

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