A professional experience incorporating a great feel for the market, and customer friendly first approach allowed a no stress result for us. Highly recommended.

I have dealt with many real estate agents and Juan has far outshone them all. From the initial contact to signing of the contract Juan understood our needs. His agency gave informed information regarding the entire process and expected price and our costs. Juan set us up for success with great advice regarding styling the house and what to expect throughout the process. The result Juan got for our mum was far beyond our hopes. Juan's local knowledge and genuine relationships with both buyers and sellers seriously helped with the outcome. Thank you Juan and the awesome tram.

Selling took a real leap of faith, however I found that Juan supported and guided me through the process - making it very straight forward. Juan's experience and knowledge of the sector is a real advantage, and I found him a pleasure to work with.

Juan and Josh have been so helpful and I cannot thank them enough. They have supported me all the way through this process and have always been honest. It wasn't easy but I felt really safe and looked after. Thank you for all of your help Juan and Josh

Our experience with Juan, Josh and Heidi was amazing throughout the whole process. We were provided with expert information and invaluable advice which assisted us through the whole sale and purchase process. From Heidi's care and lovely touches at our "Grand Opening" through to the work from Jaun and Josh at our auction - resulting in a successful sale. The support and advice did not stop there, Juan assisted in obtaining a great purchase price for us for our new home - negotiating on our behalf with the seller's agent. Could not be happier with either process, we highly recommend the Merchan Realty Group

It was an absolute pleasure to have dealt with Juan, Josh and Heidi Merchan in the process of selling our unit in Frankston South. From the outset, Juan was a true professional, who demonstrated a strong knowledge of current and local real estate trends. Supported by his team, it was obvious that his work ethic was strong, and his pursuit of obtaining the best possible outcome for us, the vendors, was genuinely his top priority. The ultimate result was a sale within 8 days at a price with we were delighted. Underpinning our whole experience was a high level of comprehensive communication from Juan, Josh and Heidi, all of them making certain that we knew exactly what was happening as the sale process progressed. We have no hesitation in recommending Juan and The Merchan Group to anyone considering selling or buying a home. Thank you all so much.

We had an incredible experience working with Juan and his team to sell our home. From the very beginning, they made the entire process smooth and stress-free. Juan’s transparency and clear communication were top-notch, ensuring we understood every step along the way. His deep knowledge of the market was impressive and gave us confidence that we were in great hands. The team was always responsive, attentive, and ready to help with anything we needed. If you’re looking for a trustworthy, knowledgeable, and professional team, look no further. Highly recommend!

On this occasion I was selling my parent's home. It was an unexpected sale and a quick result was imperative. Due to the timing there was no time to best present the property, but our family was obviously looking for a good return. Juan's market knowledge & marketing skills resulted in a quick sale at a price that kept the entire family happy. Well done to you Juan and of course the rest of your team.

My wife and I had the pleasure of working with Juan, Heidi and Joshua in the sale of our property and I couldn't be more impressed with their exceptional service. From our very first meeting, Juan demonstrated a deep understanding of the local market and provided expert guidance on how to position my home for a successful sale. They were proactive, professional and always kept us informed throughout the entire process, making sure we were comfortable with every decision. We truly felt like the team at Merchan Realty Group had our best interests at heart every step of the way. They worked tirelessly to market our home, staged it beautifully and were committed to getting the best possible outcome in the current market. If you're looking for a dedicated, results-driven real estate agency who will go the extra mile to ensure a smooth and profitable sale, we would highly recommend Juan and the team at Merchan Realty Group.

I had an outstanding experience with Juan and Josh from Merchan Real Estate. Their professionalism, deep understanding of the market, and mastery of their craft were evident from start to finish. They worked tirelessly to market the property, expertly handling buyer inquiries and open house events to maximize its potential. Not only did they provide a truly exceptional level of service, but their negotiation skills ensured that both the vendor and purchaser were fortunate in achieving a fair and mutually beneficial outcome. I wholeheartedly recommend Juan and Josh at Merchan Real Estate to anyone seeking dedicated, knowledgeable, and professional local real estate agents. They set the standard for excellence in the industry.

Thank you Juan and team for going above and beyond in a successful sale of our property. Your excellent knowledge of the market and communication with us the whole time made us feel we were in safe hands. We appreciate the time you also spent helping us secure a new home. We are so happy we put our faith in you and your team to achieve an excellent result!

Not the first time we’ve sold a property with Juan. Success every time. Their knowledge, their process and their communication was awesome ! We highly recommend Juan if you’re selling or looking to buy. A simple and easy process 5 stars !