Juan, Heidi, Josh and the team at Merchan Realty provided us with the most exceptional service, from our first meeting right through to final sale. We can't thank the team enough for their efforts and professionalism during our sale. We would highly recommend this wonderful team to anyone looking to buy or sell property.
Juan and the family team at Merchan Realty really stood out for their professional expertise throughout the sale of my property. I’ve bought and sold properties as an investor and home owner in four Australian states, but have not experienced their level of personalized service. Juan’s calm and supportive presence, always keeping me informed, made the stressful process of selling my home of thirteen years easy and effortless. I highly appreciate Juan’s integrity, transparency and skills in achieving a successful result.
Juan, Josh and Heidi were amazing in every way. Super easy to deal with and their knowledge of the Frankston South area is exceptional. We were overseas for two weeks while our house was on the market and the communication was awesome. We will be recommending them in the future. Thanks again guys.
I have sold and bought property previously with Juan. There was no doubt that Juan would be the agent to sell our home during an uncertain and difficult market. Juan, Josh and Heidi are professional, honest, transparent and supportive. Juan and Josh are a great team with experience, knowledge, high energy and professionalism. The marketing on our property was second to none. I would highly recommend Merchan Realty if you want an agent that exceeds expectations.
This is the second house Juan and Josh have sold for us this year. We did not hesitate to go back to them for the second sale. With their incredible knowledge of the current market and the excellent advice on how to prepare our property for sale, we were confident we would get the best price. Their communication, availability and professionalism throughout the whole process was excellent. They really know how to get the market buzzing! We can’t recommend them highly enough and would absolutely use them again.
Juan and Josh were very polite, respectful, and cooperative. They were very punctual, they did what they said. Very professional operation and gained excellent results. We have no reservations about recommending them.
Juan and the team at Merchan Realty Group set the standard for professionalism and service. Juan displayed a level of knowledge and expertise that really took the stress out of selling. The strategy, next steps, and communication was clear right through the process. We were kept well informed through every step. He provided a strong approach that delivered a fantastic result. We highly recommend speaking with Juan Merchan for selling or buying your home.
We found Juan and the Team to be very informative and caring. Every step along the way was explained in details and every question we had, was answered in the most professional and compassionate manner. We were overseas for the month our house was on the market, followed by the most AMAZING auction, and the result was absolutely outstanding. Juan is such a professional and competent auctioneer, not only does he get great results, but he also makes the experience lively and entertaining. We highly recommend The Merchan Realty Group for any vendor or buyer.
Juan tried his very best to sell our house. He was very passionate, energetic and enthusiastic. Juan kept us constantly informed and organised regular meetings with us as well.
Our experience with Juan and the team was excellent. He is highly collaborative and clear on the process, what good looks like and the strategy to achieve our desired outcomes. I always felt we were in good hands through the process and confident in his ability to land the result.
From the first phone call to when the final hammer went down Juan and Merchan Realty were nothing less than professional! Juan's knowledge of the local area and the marketplace was second to none. The whole journey including communication, styling, and advertising was superb. To highlight all of this Juan was able to get a result for us above our reserve. We unquestionably recommend calling Juan and Merchan Realty to sell your property.
From our experience Juan knew the Market, sales and details of the local properties.
