Karen's profile

Karen's reviews

  4.8  
Karen has 660 reviewsacross 35 different locations, showing 12.
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Karen's qualities as told by our client reviews: friendly, responsive, honest, reliable, supportive, local expert, clear communication.
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Seller review
Dedicated and Passionate Agents
about 5 years ago
Dedicated and Passionate Agents

We found Karen and her team ( especially Joanne ) to be very professional and their knowledge of the local market was exceptional. Their friendly and easy going nature helped ease the stress and made the process easy. We would highly recommend Karen and Joanne to anyone selling their property.

Seller review
Stress Free Selling Our Home
over 5 years ago
Stress Free Selling Our Home

We trust Karen - a down to earth, tell it like it is no BS gal with fantastic sales service! Always available to answer questions, nothing is too much trouble. Karen gave us the best outcome we could of asked for and we’re very thankful for honest, reliable company to work with. I have recommended Karen to three friends in the last two months and they have all had successfully sold and would also highly recommend Karen and her team

Seller review
Outstanding!
over 5 years ago
Outstanding!

Karen and Chloe went above and beyond to ensure we got the best price for our apartment. They communicated with us every step of the way and made the process of selling easy. We are so happy with the outcome - cannot recommend them highly enough!

Seller review
Professional and worked tirelessly for best outcome
over 5 years ago
Professional and worked tirelessly for best outcome

Karen deals in facts and not emotions. Her market knowledge is broad and based on experience not opinion. She took control of the whole situation and made the process completely stress free. She understood communication needs rather just dictating to me. She was awesome. A word not mentioned much in real estate...."honest"...Karen operates in a manner which projects honesty and integrity. Now you cant' say that about many agents you come across. Professional to the core. Not only did she look after me as a seller she seemed to match me up with the perfect buyer and not entirely based on price. The buyer will fit so well into the neighbourhood and Karen knew that. Can't finish off without mentioning Chole. Chloe is a star in the making! She was faultless during the whole process.

Buyer review
Great service, was well looked after
over 5 years ago
Great service, was well looked after

Karen and her team were a delight to deal with. This is my first home that I’m buying and am more than impressed with the service we have received. Always made to feel important and not treated like a number.

Buyer review
Karen Renouf You Were Fantastic
over 5 years ago
Karen Renouf You Were Fantastic

As we are located interstate, Karen was very helpful and considerate and went out of her way to provide us the opportunity of having an advocate look at the property for us outside of the standard "open for inspection" time. Karen was upfront when communicating with us but what was really appreciated was her ability to make us feel confident in buying this property virtually. Karen's honesty about the state of the property didn't make us feel like she was pushing the sale on us at all. I was very impressed not just with Karen and the whole LJ Hooker team were knowledgable and helpful when contact was required between us. Thanks Karen and thanks too to Ian and Chloe as well.

Seller review
Sale of our property
over 5 years ago
Sale of our property

The reason that we chose Karen as our agent was based on her local and comprehensive knowledge of the property market Karen provided us with clear expectations and information pertaining to the sale The information was concise and the marketing was practical and clear The website pictures and resources where of superior quality and the open home was very well attended Karens sound local knowledge allowed her to access a range of prospective buyers I would certainly use Karen’s service again should I be relocating

Buyer review
My experience with the team was excellent.
over 5 years ago
My experience with the team was excellent.

Ian has done an awesome job on my purchase. He and the team went beyond my expectation we are so happy highly recommend the LJ hooker team.

Seller review
Very good professionally
over 5 years ago
Very good professionally

She has vast knowledge of the Redlands, very professional service at a reasonable cost and easy to work with, very quick result

Buyer review
Remarkable in every way possible! ... Karen WILL find you your dream home!
over 5 years ago
Remarkable in every way possible! ... Karen WILL find you your dream home!

We first met Karen whilst putting in an offer on a house we fell in love with, she was straight up, no nonsense and gave us sound advice as to putting in an attractive offer in a never seen before sellers market in Brisbane. We followed her advice, but unfortunately lost the offer to another buyer (not by much) too which we were devastated. A few days later, out of nowhere, Karen called me and said she had a possible 2 houses for us to look at that were in our desirable range (wow! what a memory!) the care was instantly there, she told us she genuinely felt sad that we lost the last property and wanted to find us something.. it was then we knew we found an amazing agent. An agent for the genuine buyer, an agent who cared... Karen went next level on customer service in the real estate game. From there she allowed us to work with the seller to be invited into private inspections where we were completely head over heels with what she found us.. even better than the one we lost!... Karen then invited us to offer. An offer was placed, and Karen instantly talked to the sellers to where, in a short time, we all came at an agreement with a price and we signed the contract! IT WAS DONE! I can't speak highly enough of Karen's caring, understanding and professional persona. She WILL work with you to find what you want in a house, she WILL inform you on current, accurate market trends, she WILL give you an honest and open answer to any questions you may have, she WILL be there every step of the way before/during/after purchase. Karen is a credit to the LJ Hooker group and the real estate business and is to be commended on her work bar none. We wouldn't be in this happy world owning our amazing new dream home without her. Thank you Karen, for everything. You've changed our lives forever!

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