Excellent market knowledge, easy to deal with excellent customer service, great cummunication always there to help nothing to too much trouble

It was a pleasure dealing with Karen who presented factual information re our area . A true profession who did her job extremely well. We felt we were in good hands . Always returned calls, offered advise, she is very knowledgeable. Well done Karen and team.

Karen was very informative when she came to visit on our first meeting. She was friendly and very switched on. She and Joanne looked after us very well and put a lot of time in which resulted in us selling our house. Very happy.

Wanted the best outcome for all.

Karen and her team have been great to deal with, Their knowledge of the current market is second to none, They went above and beyond and kept us informed every step of the way. Highly recommend!

We met Joanne while looking at another property. She was friendly and welcoming and great to deal with. Joanne kept us on file and informed us of another property that was due to come on the market and invited us to view it. Which we did. And we purchased it. Joanne’s communication throughout the whole process was so open and easy that it made this purchase a pleasant experience. After dealing with numerous other agents who lacked decent communication skills, it was comforting to meet one who valued her potential buyers and their needs in such a competitive local market. Thank you again Joanne for everything. We couldn’t be happier with the property and we looked forward to not only moving in but dealing with you again.

After having worked with Karen to sell a property in Capalaba, at a price that far exceeded our expectations, I had no hesitation in engaging her as our agent to sell a property in Thornlands. Karen provided an expert opinion on the value of the property backed up by comprehensive data. Throughout the sales cycle Karen & Chloe kept in close contact, so that we were aware of the market feedback at all times. Due to this we were able to evolve the sales strategy to suit the shifting market and Karen closed the deal at a price that we were happy with. I wouldn’t even consider using another agent to sell a property in the Redlands.

Our relationship goes back to 6 years ago when we bought this unit as an investment property through Karen. The unit was literally never ever short of tenants! When we decided to sell this unit, Chloe from Karen's team has been working closely with us. Due to some unpredicted incidents, Chloe has been taking care of us almost 24/7. We saw her text messages, emails and calls after business hours, on Sunday and even the New Year Holiday! She always communicated with us in a very professional way: not only responsive but also with the spot-on answers. During the whole selling process, she has also shown us her strong team spirit which is a good way to market business for Karen :) As a client and seller, we are happy with the final result.

Karen and her team embarked on a no nonsense marketing campaign after carefully listening to our needs. We had four offers the day after the first show house. Two of the offers sparked our interest and she negotiated with the potential buyers until we had an acceptable signed offer to hand. What was most impressive was her tenaciousness in getting a back up offer signed "just in case". This turned out to be very wise as the first offer fell over and the inconvenience was minimised. We highly recommend Karen and her team as proficient, professional and pragmatic. Plan B saved the day. Additionally they kept us calm and informed through the whole process.

Although we did not meet Karen personally, Joanne, our sales representative was so helpful and calm when presenting the house and answered all our questions in a warm and stressless manner. Joanne's approach and knowledge I expect would reflect from the Karen Renouf Real Estate Training and administration. Thhank you.

Karen and her hard-working team did a great job in selling our house in Capalaba. Karen is proactive and very helpful. She gave us good advice which resulted in a very quick sale. Karen is a good communicator, ensuring we always understood the progress of the sale process. Karen ensured this was a stress-free process for us. We would definitely use Karen again.

I was very impressed the way Karen understood the advantages of and architecture design home. She was very knowledgeable on the soled structure of my home and understood the work that had gone into the gardens. Also I appreciated that she organised the styling and advertising of my property this made the process all a lot less stressful I am very happy with the way the sale of my house was handled by Karen and her team Lucy Freeman