Lauchlan's profile

Lauchlan's reviews

  4.9  
Lauchlan has 591 reviewsacross 29 different locations, showing 12.
Seller review
Highly recommend
about 9 years ago
Highly recommend

We found Lauchlan Waterfield from Hocking Stuart Armadale a great real estate agent. His knowledge of the market as well as his professionalism is outstanding. He gave us feedback after each open for inspection and come auction day we were very happy with the result. Being an agent and auctioneer l think helps with a smooth campaign from start to finish.

Seller review
Dynamic Duo
about 9 years ago
Dynamic Duo

Lauchlan is very personable and professional, we found him very easy to deal with, kept us in the loop and most of all we had a terrific outcome on the day...We also had great synergy working with Lauchlan and Marshall Rushford of the Elsternwick office - together they were a dynamic duo which really complimented our sales and marketing strategy...overall it was a fun and stressless campaign with a great result...

Seller review
Delivered Result that Exceed Expectations
about 9 years ago
Delivered Result that Exceed Expectations

I cannot recommend Lauchlan enough! My first impressions of Lauchlan were that of a professional and knowledgeable agent, something he proved to be throughout our campaign. He helped ease the stress of selling through patience in answering questions and providing clear, comprehensive and timely feedback after every inspection. He was always approachable and kept us well informed of all potential leads and generously provided honest advice when asked. What sets Lauchlan apart is his ability to create rapport with buyers, keeping them invested and engaged throughout the campaign. This resulted in 5 bidders on auction day and a result that exceed expectations. I am confident that no other agent could have delivered the result that Lauchlan and his team did for us.

Seller review
Exceeded expectations
about 9 years ago
Exceeded expectations

We were very picky when it came to choosing the right agent to sell our home. It was clear Lauchlan and the team had the experience selling in the area, confident and helpful with tips on getting inspection ready. Communication and transparency were what we as vendors wanted most and that was delivered to us with updates after every inspection and everything else between. We had never gone through the selling process before so we had a lot of questions, each beig answered with patience, honesty and with clear knowledge of the business. Auction day nerves were settled by knowing Hocking Stuart had done everything in their power to get the crowd there. We had an amazing result driven by many bidders on the day. We can't thank Lauchlan and his team enough for the attention to detail and their personable approach to not only us, but the potential buyers alike.

Seller review
Best agent in the Inner South East
about 9 years ago
Best agent in the Inner South East

Over the past 5 years Lauchlan has sold 4 properties for myself and extended family. Two were sold prior to auction and two went to auction and were sold well above the reserve. We have always found Lauchlan to be diligent and honest in his dealings and a pleasure to work with. I would highly recommend him to anybody considering putting their property on the market.

Seller review
Helpful and kept me updated
about 9 years ago
Helpful and kept me updated

Lauchlan is a hard working person. Has excellent communication skills and completed the task of selling the property. It was for his efforts that the property was sold.

Seller review
Fantastic service and result
over 9 years ago
Fantastic service and result

I cannot recommend Lauchlan highly enough. This process was fully managed, not stressful and very professional. Our result exceeded expectations and he was great to deal with.

Seller review
Great Agent
over 9 years ago
Great Agent

We were happy with all our dealings with Lauchlan over the sale period. He was always quick to respond to queries we had and his knowledge of the local area was very high. We would happily recommend him to family and friends.

Seller review
transparent and a great communicator
over 9 years ago
transparent and a great communicator

Lauchlan really took it upon himself to get the best possible result for our property. He was transparent in his communication with us which we really valued, and didn't play any games. I appreciated the time and effort he spent keeping us informed and advising us of buyers and whether he thought the house was being received well. We got a great result for our property as a result of Lauchlan's and the rest of the team at Hocking Stuarts hard work. As an added bonus we had several editorial features in the Herald Sun, Financial Review and The Age which helped promote the property. Overall I would use Lauchlan again when selling another property.

Seller review
Great agent
over 9 years ago
Great agent

Lauchlan was very helpful, informative open and engaging during the selling process.

Seller review
Seemed distracted.
over 9 years ago
Seemed distracted.

Auction price was listed incorrectly in print media on day of auction. He seemed distracted through the campaign. Left my house unlocked twice after open times. Failed to mention and show attic storage space even after being asked about it by interested buyers. When I questioned things, he was always defensive. Did not feel heard. I may not have sold my property for a higher price with a different agent but I was very disappointed in the experience.

Seller review
A dedicated agent, who communicates clearly & effectively
over 9 years ago
A dedicated agent, who communicates clearly & effectively

Lauchlan was great to work with during the sale of my property. He was realistic with his advice, showed great knowledge of the apartment market, promptly communicated with me after inspections and worked hard to achieve a successful result. Thank you Lauchlan!

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