Friendly, articulate, presents well, enthusiastic, keeps you updated, punctual and understanding. As first-time vendors, we felt quite anxious and overwhelmed with selling, but Lauchlan reduced our stress levels immediately from the first meeting. He is polite and friendly - assertive but not aggressive. We had every confidence that Lauchlan was the right man for the job. He was helpful with recommending a conveyancer, trades and stylists, and we also appreciated his advice on where to concentrate our money to improve the apartment's overall appeal, without spending a fortune. The team working with Lauchlan were incredibly helpful too (James and Caz). We felt we were quite picky in how we wanted to present our apartment - but Lauchlan and co. took all our comments and requests in their stride.

Under the circumstances of which I was selling Lauchlan and James did a fantastic job. I couldn't be more please with the outcome and quick turn around. Thanks guys!

Dear Lauchlan , Firstly, we would like to thank you for realising a terrific outcome for our property. From the time we met you we realised straight away that we had to engage you and your company to market and sell our property and you have exceeded our expectations. You have always been extremely professional, personable and thoughtful . You were always so friendly and happy to see us even if you were very busy and made us feel that we were your number one clients and that nothing was too difficult or too much to ask of you. We would without hesitation highly recommend you and your company to anyone. We hope that we can buy and / or sell with you again one day. It has been a great pleasure to meet you and we wish you well in your future endeavours. Yours sincerely, Kris and Greg Rundle

From the first appraisal meeting I found Lauchlan Waterfield and Andrew Summers experience in the local market and their guidance very helpful. Following appointment Lauchlan gave me detailed updates following all open for inspections and submitted weekly feedback for online interest, site visits and formal enquiries. The profiling of potential interested parties was very valuable and reassuring during the campaign and I felt well informed at all times. Following a solid marketing campaign, Lauchlan, conducted the auction on the day achieving an excellent result. It was a real pleasure to deal with Lauchlan and I appreciated his sincerity and professionalism at all times. Thank you!

Lauchlan was professional from our first meeting. He and his colleague, James, came very well prepared to meet me with detailed information about comparable sales in the area, as well as the sales process. Lauchlan was very realistic about price expectations and didn't try to win my business by making promises that were unrealistic. I was kept well informed throughout the sales campaign and felt that Lauchlan dealt with potential buyers very well. His knowledge of the area is fantastic.. Lauchlan wasn't pushy for us to set our reserve too early or at a certain level. His auction technique was fantastic and we ended up getting a better price than we expected. Although we didn't witness the auction, by all accounts he read the crowd extremely well and was able to successfully get us a very good price. Overall, we were very pleased with Lauchlan, James and Hocking Stuart Armadale.

As a person with a marketing background myself, I thoroughly recommend Lauchlan Waterfield as one of the best Agents I have come across. In the last 12-18 months I have been in contact with many Agents both in and out of Melbourne and I can truly say that Lauchlan was a real stand out performer. His honest and straightforward approach in marketing my property was very welcome. His regular updates following each open for inspection made me quickly aware of the level of interest throughout the campaign period. His great rapport and style also meant he was a pleasure to deal with. I would have no hesitation in appointing Lauchlan again.

Lauchlan is an experienced agent with excellent communication skills. Drawing on his thorough market knowledge, he negotiated the best possible outcome for us. Lauchlan's enthusiasm for his job and care for his clients made the selling experience a pleasure and a success.

I found Lauchlan to be highly skilled, motivated and professional. I have dealt with agents before where I felt we just didn't get the same service. I also appreciated his honest approach the whole way through the campaign. If you are looking for an agent, then we suggest Lauchlan and we will use him again.

Lachlan was helpful, kept me informed and negotiated a good price with the buyers. However, I found having to negotiate the commission difficult especially as I did not see why I should have to pay a higher commission because my unit wasnt worth a lot.

Completely honest and personable with a thorough knowledge of the local market, Lauchlan worked very hard to successfully sell our house. I would strongly recommend him to anyone selling a property.

Lauchlan did an excellent job selling our property. He is honest, he has excellent communication skills and he has a thorough knowledge of the local market. He is also a proficient auctioneer and I would recommend him to anyone selling their property.

Excellent market knowledge and sales stratagy