Louise's profile

Louise's reviews

  4.8  
Louise has 110 reviewsacross 14 different locations, showing 12.
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Louise's qualities as told by our client reviews: detail-oriented, empathetic, responsive, supportive, local expert, friendly, clear communication.
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Seller review
Frenchs Forest Property Sale
almost 5 years ago
Frenchs Forest Property Sale

My experience with Louise as a selling agent was terrific. From start to finish Louise helped me with so many things big and small and assisted in achieving the best possible outcome for the sale. I’d recommend Louise and her colleague Julian to anyone that I know who is looking to sell their house.

Seller review
Trusted Partner
about 5 years ago
Trusted Partner

Working with Lousie on the sale of our home was a seamless, hassle-free experience. At all times we felt that Lou had our best interests at heart. We were her priority and that service never wavered. Selling houses is a stressful experience, however, Lou was the calming voice among all the noise.

Seller review
Friendly Professional Honest
about 5 years ago
Friendly Professional Honest

Louise came highly recommended to me and provided excellent support and guidance throughout the campaign. I have been truly delighted with the results.

Seller review
Genuine, Honest, Humble
about 5 years ago
Genuine, Honest, Humble

I met Louise by chance, she was showing a house in my street a few doors up. Viewing time was over but I caught her just as she was heading out the door and I asked if I could pop in for a sticky beak. Despite a long, hot day (Saturday to boot!) and probably looking forward to getting out of her heels and onto the couch, she was bright, cheerful, welcoming and more than happy to let me in for a quick look around. She made time to chat about the aspects of the house and the subsequent value she believed that held. I was so taken by her humble yet knowledgeable approach, I asked if she would have a moment to look at my place for a mini appraisal, which she did, immediately after locking up and leaving what should have been the end of her long, hot day. Previously, I had been advised to seek out agents with the highest number of sales, largest gross turnover, biggest media presence... but after meeting Lou, I realized the most important criteria in choosing a representative for your home was trust, respect and admiration. If you feel it, others will too, and this ultimately draws people in. Needless to say, a few months later we ran a campaign and two opens later it was sold for a record price. And throughout, Lou was cheerful, thorough, patient and always, always gracious. She's my favourite kind of person.

Seller review
Absolutely Amazing!
about 5 years ago
Absolutely Amazing!

Perfect Agent, at the start Stone Real Estate and Louise weren't forceful at all, once we were agreed on terms, the service was unrivaled.

Seller review
Attentive care and attention all the way through the process
about 5 years ago
Attentive care and attention all the way through the process

Louise really spent the time through the entire process in making sure she was across all aspects of the sale. From getting the property ready for sale, providing the contacts for tradesmen, to giving us a well rounded overview of the market, to providing feedback across all the open houses, Louise didn’t miss a trick. We were delighted with the final result, and really enjoyed working with Louise. She was the steady hand we needed in a stressful time. I would confidently recommend Louise to anyone thinking of selling their property.

Buyer review
A listening ear
about 5 years ago
A listening ear

Louise was very patient with me and listened to my questions, thoughts, and doubts as I debated making the biggest purchase of our lives. I visited the house many times to get a proper feel for it, and she gave me space and encouraged me to take my time. I really appreciated Louise’s calm, gentle approach. I’ve had other agents try to make me feel panicked, projecting a sense of really urgency to put in a bid immediately or else! I find that approach stressful and I was so pleased Louise was the opposite. She was very understanding, appreciating the enormity of the decision and was there to listen as I talked it through. I would highly recommended Louise. She made purchasing our house a really nice experience. Thank you

Buyer review
Professional and very personable
about 5 years ago
Professional and very personable

Louise was fantastic to deal with all on levels, her communication was flawless and her personable attitude made buying a house such a pleasurable experience. Nothing was a hassle for her and she helped with all our requests, which I’m sure we had more than the average bear! Thanks again Louise for being part of us buying our beautiful new family home! Stone are amazing to work with 😃

Seller review
passionate and determined
over 5 years ago
passionate and determined

louise had been engaging with us for 2 years before we finally decided to sell the property through her she worked very hard and negotiated expertly throughout the campaign whilst the property didn't sell at auction it did sell a couple of weeks later at our desired range I believe it sold because louise never gave up and kept the potential buyers engaged and feeling fomo creating a sense of competitive tension even after the auction has passed in well done

Seller review
Professional, trustworthy, reliable and confident
over 5 years ago
Professional, trustworthy, reliable and confident

The sale price has been lower than what we expected but lousie has worked very hard to close the gap. We think she has done good job on her end. She has been very professional through the whole process.

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