We set Louise and Julian a tough task of selling our house within a couple of weeks. They certainly exhausted all possible options and sold our place for a wonderful price. We would certainly recommend them!
From the minute we met Louise we knew she was the only agent we wanted to work with to sell our family home. Calm, friendly, understanding and with a wealth of knowledge and experience, we just knew we were in good hands and could completely trust the process with Louise at the helm. Louise and the team went above and beyond to help us make the sale as easy, successful and stress-free as possible.
As a buyer we found Louise to be very professional and knowledgeable, her calm demeanor got us through the stress of buying. She is extremely helpful and will go the extra mile to ensure the buying process is as stress free as possible. We would most definitely reach out to her in the future if and when we make the decision to move again.
We met Louise at a number of open homes on our journey to buy a home. At every encounter Louise was professional, honest, open and very patient with all our questions. We were overjoyed when we finally secured our new home through Louise and Stone, she was extremely helpful and guided us through each step of the way, answering all our questions with a smile and making us feel v confident in our final purchase. I highly recommend Lou & her team.
My experience with Louise as a selling agent was terrific. From start to finish Louise helped me with so many things big and small and assisted in achieving the best possible outcome for the sale. I’d recommend Louise and her colleague Julian to anyone that I know who is looking to sell their house.
Louise was a pleasure to interact with pre and post purchase. Responsive, helpful, down to earth and friendly. She made my buying experience seamless and positive.
Working with Lousie on the sale of our home was a seamless, hassle-free experience. At all times we felt that Lou had our best interests at heart. We were her priority and that service never wavered. Selling houses is a stressful experience, however, Lou was the calming voice among all the noise.
Louise came highly recommended to me and provided excellent support and guidance throughout the campaign. I have been truly delighted with the results.
I met Louise by chance, she was showing a house in my street a few doors up. Viewing time was over but I caught her just as she was heading out the door and I asked if I could pop in for a sticky beak. Despite a long, hot day (Saturday to boot!) and probably looking forward to getting out of her heels and onto the couch, she was bright, cheerful, welcoming and more than happy to let me in for a quick look around. She made time to chat about the aspects of the house and the subsequent value she believed that held. I was so taken by her humble yet knowledgeable approach, I asked if she would have a moment to look at my place for a mini appraisal, which she did, immediately after locking up and leaving what should have been the end of her long, hot day. Previously, I had been advised to seek out agents with the highest number of sales, largest gross turnover, biggest media presence... but after meeting Lou, I realized the most important criteria in choosing a representative for your home was trust, respect and admiration. If you feel it, others will too, and this ultimately draws people in. Needless to say, a few months later we ran a campaign and two opens later it was sold for a record price. And throughout, Lou was cheerful, thorough, patient and always, always gracious. She's my favourite kind of person.
Perfect Agent, at the start Stone Real Estate and Louise weren't forceful at all, once we were agreed on terms, the service was unrivaled.
Louise really spent the time through the entire process in making sure she was across all aspects of the sale. From getting the property ready for sale, providing the contacts for tradesmen, to giving us a well rounded overview of the market, to providing feedback across all the open houses, Louise didn’t miss a trick. We were delighted with the final result, and really enjoyed working with Louise. She was the steady hand we needed in a stressful time. I would confidently recommend Louise to anyone thinking of selling their property.
Louise was very patient with me and listened to my questions, thoughts, and doubts as I debated making the biggest purchase of our lives. I visited the house many times to get a proper feel for it, and she gave me space and encouraged me to take my time. I really appreciated Louise’s calm, gentle approach. I’ve had other agents try to make me feel panicked, projecting a sense of really urgency to put in a bid immediately or else! I find that approach stressful and I was so pleased Louise was the opposite. She was very understanding, appreciating the enormity of the decision and was there to listen as I talked it through. I would highly recommended Louise. She made purchasing our house a really nice experience. Thank you
