Lucy's profile

Lucy's reviews

  5  
Lucy has 61 reviewsacross 10 different locations, showing 12.
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Lucy's qualities as told by our client reviews: reliable, stress-free process, responsive, local expert, friendly, clear communication.
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Buyer review
Engaged, Friendly, Trustworthy Service
12 days ago
Engaged, Friendly, Trustworthy Service

We received a helpful, friedly, honest & professional service from Lucy Robson at First National Nelson Bay. From the moment we approached her she was fully engaged, generous with her time, professional and trustworthy with her advice & answers to our queries. Lucy provided us with a selection of properties she believed suited our price range and financial plans & assisted us all the way thru to purchase. Happy to receommend Lucy to any prospective buyer or vendor.

Buyer review
Friendly and responsive service
21 days ago
Friendly and responsive service

Lucy and Rebecca were receptive and responsive to our questions and were great at facilitating all our interactions with the sellers - we would happily recommend them. Thanks again

Buyer review
Lucy’s great at what she does, she listens and helps you find the right home.
22 days ago
Lucy’s great at what she does, she listens and helps you find the right home.

We bought our home through Lucy Robson at First National Port Stephens, and she was unreal from start to finish. She actually listened to what we wanted, understood our needs, and found us a place that genuinely felt right for us. She never pushed us to buy anything we didn’t like or weren’t keen on, she gave us space, was honest, and let us make decisions without any pressure. Her communication and professionalism were next level. Nothing was ever too hard, she kept us updated the whole way through. You can tell she genuinely cares about her clients and takes pride in matching people with the right home. If you want someone who goes above and beyond and actually gets what you’re after, she’s the one. Couldn’t recommend her highly enough.

Buyer review
All together a positive experience.
about 2 months ago
All together a positive experience.

Lucy was a delight to deal with, friendly, informative, punctual and always returned our calls promptly. Our first and only auction experience, Lucy helped us understand the process. Very professional. Thanks very much Lucy.

Buyer review
Friendly and Professional
about 2 months ago
Friendly and Professional

We recently purchased a property in Shoal Bay. Lucy was professional, responsive and kept us informed throughout the process. Lucy was easy to deal with and helped make what can be a stressful process a positive one. Thank you for your assistance.

Seller review
Excellent service!!!
about 2 months ago
Excellent service!!!

We were soooo happy with our experience with Lucy from First Nation real estate.. from the beginning Lucy was first class! Always keeping us informed about what was happening, and always at the end of a phone when we had questions. She managed to sell our house in 3 weeks, an awesome result! We would recommend these guys to anyone looking to sell in the area…

Buyer review
Excellent communication with care for her clients.
3 months ago
Excellent communication with care for her clients.

Lucy and the team made this a seamless experience. They kept us up to date with progress and made the auction process a little less scary for first home buyers. Lucy, thank you so much!

Buyer review
Patient, Professional and Incredibly Supportive
3 months ago
Patient, Professional and Incredibly Supportive

Lucy went above and beyond to help me find the perfect property. Over several months, and after navigating multiple unsuccessful properties, she remained incredibly patient, kind and professional throughout the entire process. What truly stood out was how much time she invested in understanding exactly what I was looking for. She took the time to listen to my needs and preferences, ensuring that every property we considered aligned with my needs. Lucy was always honest, supportive and readily available, whether it was answering a quick message or taking the time for a phone call. Her knowledge of the local area, along with her strong connections with other agents, was invaluable and made a real difference. Buying a home can be a stressful experience, but Lucy made me feel heard, informed and confident every step of the way. I couldn’t recommend her highly enough.

Buyer review
Seamless and Professional Transaction from Start to Finish
3 months ago
Seamless and Professional Transaction from Start to Finish

I had the opportunity to work alongside Lucy on a recent transaction, and it was a genuinely positive experience from start to finish. Their communication was clear, timely, and transparent, which makes a significant difference when you’re working to align both buyer and vendor expectations. They had a strong understanding of the market and positioned the property well, allowing for a smooth and efficient process. As a buyer’s agent, you value agents who are easy to work with, responsive, and act with integrity, and this was certainly the case here. I’d welcome the opportunity to work together again and would confidently recommend them to others in the industry.

Buyer review
Outstanding Service from Start to Finish
4 months ago
Outstanding Service from Start to Finish

Lucy was an absolute pleasure to work with throughout our property journey. She was professional, approachable, and incredibly helpful every step of the way. Communication was clear and timely, and no question ever felt like too much trouble. Lucy was understanding, patient, and genuinely went out of her way to help where she could. We really appreciated her transparency and willingness to explain things clearly, which made the whole process far less stressful. We’re very grateful for Lucy’s support and wouldn’t hesitate to recommend her to anyone looking for a knowledgeable and caring real estate agent.

Seller review
Great Communication, Enthusiastic and Positive Professional
4 months ago
Great Communication, Enthusiastic and Positive Professional

Lucy and the team sold our Corlette property for the best outcome with a steady approach, she found the perfect buyer for our home…. As an agent I would rate Lucy very highly for her communication and willingness to listen and follow up at every turn.

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