Lucy's profile

Lucy's reviews

  5  
Lucy has 61 reviewsacross 10 different locations, showing 12.
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Lucy's qualities as told by our client reviews: reliable, stress-free process, responsive, local expert, friendly, clear communication.
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Buyer review
Lucy is Highly Professional, Extremely Helpful and Knowledgeable
over 1 year ago
Lucy is Highly Professional, Extremely Helpful and Knowledgeable

Having been browsing the market on Real Estate.com for some time I started physically looking for properties In Nelson Bay. The First National Port Stephens team really distinguished themselves from the local competition Professional Knowledgeable without the if buts and maybes of their competition!

Buyer review
A Professional Experience
over 1 year ago
A Professional Experience

We found Lucy Robson to be professional and approachable. Lucy was as open and honest about the negotiation process as she could be with us whilst balancing her responsibilities to the vendor. Lucy is a pleasure to work with and as such would recommend dealing with her.

Buyer review
Friendly, communicative, knowledgeable
almost 2 years ago
Friendly, communicative, knowledgeable

We had the pleasure of working with Lucy during the purchase of our home, and we couldn’t be more satisfied. She was incredibly friendly and approachable, always making us feel comfortable throughout the entire process. Her communication was excellent—keeping us informed at every step and promptly answering any questions we had. Her knowledge of the market and the home-buying process was impressive, and she was always ready with helpful advice. We truly appreciated her guidance and professionalism. We would highly recommend Lucy to anyone looking to buy or sell a home.

Buyer review
Professional and diligent. Smooth and enjoyable purchasing experience!
almost 2 years ago
Professional and diligent. Smooth and enjoyable purchasing experience!

Lucy was professional and diligent in representing the buyers while also being helpful and accommodating to us as prospective buyers. We especially appreciated her arranging a private viewing when we couldn’t attend the scheduled open house. Her assistance continued to be invaluable even after the sale, making the entire process smoother and more enjoyable

Buyer review
Very happy
almost 2 years ago
Very happy

Auctions are always stressful as you have no idea of what a property will go for and how much disappointment you are about to face if you lose a property, but Lucy had a positive attitude that kept our hopes up and answered the phone every time we called no matter what day or time, she worked in with us and made the whole thing very easy

Buyer review
We would highly recommend First National!
almost 2 years ago
We would highly recommend First National!

We were impressed right from the start with the communication, care & consideration that Lucy gave us to help us find our first home. It was an easy and professional experience throughout with zero stress. Thank you Lucy and everyone at FN who were involved with our purchase. We will not hesitate to use and recommend you in the future.

Buyer review
A successful phone Auction
almost 2 years ago
A successful phone Auction

Lucy was totally amazing from inspections to the successful Auction on my behalf. She never once hesitated to show me through the home 3 times in the week leading up to the Auction. Unfortunately I couldn't be at the Auction on the day and Lucy bidded on my behalf via phone. Since the successful purchase she has dropped everything to let me back into the home with carpet sample prior to settlement. Lucy has gone over and beyond for me. Very approachable, kind and considerate. I would totally recommend Lucy for any realestate needs. Thank you Lucy your a gem.

Buyer review
Exceptional Service - Knowledgeable, Genuine and Reliable
almost 2 years ago
Exceptional Service - Knowledgeable, Genuine and Reliable

Lucy along with the team at First National Port Stephens provided an outstanding level of service and professionalism when we were purchasing our property. From our first introduction Lucy took the time to understand what we were looking for. She and her team were always available to answer questions and ensure that we were able to inspect the properties that we were interested in. Lucy and her team had a thorough understanding of the local market and took the time to identify the key features of properties that we looked at. The negotiation process was straightforward and unambiguous. It was a pleasure to work with Lucy to purchase our house. She made the experience smooth and stress-free. We recommend Lucy to anyone looking to buy or sell a property. Thank you, Lucy, for your hard work and helping us secure a fantastic home!

Buyer review
Lovely Lucy looked after us so well!
about 2 years ago
Lovely Lucy looked after us so well!

This whole house buying thing is hard, confusing and down right costly these days. Lucy was attentive to every one of our nervous, dumb questions, prompt to return calls and texts and always helpful and patient!! She got us over the line and we couldn’t be happier.

Buyer review
Outstanding First Home Buying Experience with Lucy Robson
about 2 years ago
Outstanding First Home Buying Experience with Lucy Robson

We recently had the pleasure of working with Lucy Robson to purchase our first home, and we couldn't be happier with the experience. From start to finish, Lucy was both personable and professional, making us feel comfortable and confident throughout the entire process. Lucy truly went above and beyond in every aspect of our home-buying journey. She was there for us every step of the way, providing expert guidance, answering all our questions, and ensuring that everything went smoothly. Her dedication and commitment to finding us the perfect home were evident, and we are incredibly grateful for her hard work and support. If you're looking for a real estate agent who is knowledgeable, trustworthy, and genuinely cares about her clients, we highly recommend Lucy. She made our first home-buying experience a wonderful one, and we couldn't have done it without her!

Buyer review
Extremely helpful
about 2 years ago
Extremely helpful

Thanks Lucy so much for you help. You were very accommodating for a viewing and who would of thought within 48 hrs we extranged contracts. Thank you so much for all the time and phone calls, the after hours was extremely helpful. Thanks Lucy.

Buyer review
Amazing Service
about 2 years ago
Amazing Service

We have now sold a house and purchased a house through First National Port Stephens. Rebecca and the team have a vast experience of the area with incredible personal service from Lucy and Rebecca. Attention to detail and communication with Lucy was first class!!! It is not often that you find people that are caring and interested in supporting you through the whole process. We would definitely recommend First National to prospective buyers and sellers. Trish and Jim

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