We have had the pleasure of buying 2 properties through Lucy recently and she has been nothing but kind, helpful and generous with her time. Lucy was always so quick to get back to my messages and calls and would go out of her way to help us through the sale process. Her genuine nature makes her such a dream to work with, we couldn't recommend her more.
Having had our property with another Realtor for the 3 months, where we had small responses to open homes and a lot of missed detail, we decided to swap to First National after meeting with Lucy Robson previously. She and her principle, Rebecca Dean met with us to map out a plan, timing and expectations. These were confirmed in writing and acted on promptly with very successful first weekend. We had another 4 opens, and then a discussion, professionally prepared about options and buyers. Together we picked a course, and in 2 days Lucy had closed the deal on our property. At all times Lucy was clear in communication, respectful of our needs, extremely kind and of course a great closer. We recommend both Lucy and her team to you. Clark
Lucy's approach was clear and professional, managing both the needs of the vendor and the buyer to make a deal happen in a difficult market. She was always responsive to messages and worked hard to meet our needs for viewings which were challenging due to work and distance. She even kept in touch when the offer was rejected and it looked like the deal could not be reached, moving to a point where both parties agreed. Buying through Lucy was easy, and if I was selling I would certainly talk to Lucy.
Lucy is professional and helped us secure a beautiful home that was perfect for us in our price range. She’s been so lovely to work with.
Lucy assisted us in our recent home purchase in Corlette. She was pleasant, knowledgeable and very approachable . Kept us well informed of buying process even when things got a little stressed at times. Lucy went out of her to make sure we secured our beautiful home. She is highly recommended.
Having been browsing the market on Real Estate.com for some time I started physically looking for properties In Nelson Bay. The First National Port Stephens team really distinguished themselves from the local competition Professional Knowledgeable without the if buts and maybes of their competition!
We found Lucy Robson to be professional and approachable. Lucy was as open and honest about the negotiation process as she could be with us whilst balancing her responsibilities to the vendor. Lucy is a pleasure to work with and as such would recommend dealing with her.
We had the pleasure of working with Lucy during the purchase of our home, and we couldn’t be more satisfied. She was incredibly friendly and approachable, always making us feel comfortable throughout the entire process. Her communication was excellent—keeping us informed at every step and promptly answering any questions we had. Her knowledge of the market and the home-buying process was impressive, and she was always ready with helpful advice. We truly appreciated her guidance and professionalism. We would highly recommend Lucy to anyone looking to buy or sell a home.
Lucy was professional and diligent in representing the buyers while also being helpful and accommodating to us as prospective buyers. We especially appreciated her arranging a private viewing when we couldn’t attend the scheduled open house. Her assistance continued to be invaluable even after the sale, making the entire process smoother and more enjoyable
Auctions are always stressful as you have no idea of what a property will go for and how much disappointment you are about to face if you lose a property, but Lucy had a positive attitude that kept our hopes up and answered the phone every time we called no matter what day or time, she worked in with us and made the whole thing very easy
We were impressed right from the start with the communication, care & consideration that Lucy gave us to help us find our first home. It was an easy and professional experience throughout with zero stress. Thank you Lucy and everyone at FN who were involved with our purchase. We will not hesitate to use and recommend you in the future.
Lucy was totally amazing from inspections to the successful Auction on my behalf. She never once hesitated to show me through the home 3 times in the week leading up to the Auction. Unfortunately I couldn't be at the Auction on the day and Lucy bidded on my behalf via phone. Since the successful purchase she has dropped everything to let me back into the home with carpet sample prior to settlement. Lucy has gone over and beyond for me. Very approachable, kind and considerate. I would totally recommend Lucy for any realestate needs. Thank you Lucy your a gem.
