Lucy is extremely approachable, always there to answer any questions or concerns. She is very proactive with following up to ensure I had completed tasks to be done prior to auction and to see if I had any further questions. Her knowledge on what happens within an auction made me feel at ease as I understood the process. Overall, exceptional service from Lucy and the First National team. Thank you!
Lucy was amazing, she helped us purchase our new home. She kept us in the loop at all times, nothing was too much trouble. What a great experience even though it was a stressful time for us and being interstate didnt help. Highly recommend Lucy in assisting you in your search.
I found Lucy to be highly professional and knowledgeable in her field. Lucy assisted with the negotiation of a property I was interested in to my satisfaction. Lucy also took upon herself a challenge I put to her and quickly came to a resolution which I was happy with given my circumstances. I am very happy with the high level of service Lucy and the team at First National Real Estate have delivered. I would recommend First National Real Estate, Port Stephen’s to anyone interested in buying or selling a property. They have exceeded in service delivery beyond my expectations. Thank you to Lucy and the team at First National Real Estate Port Stephen’s.
From the moment we met the First National Agents during our property search, we were pleasantly impressed. Nothing was ever a problem, communication was key and in the end we secured a property that we are very happy with! A special thanks to Rebecca and Lucy for their support & efforts during this time. Your assistance made our journey very smooth and very pleasant..
We have had the pleasure of buying 2 properties through Lucy recently and she has been nothing but kind, helpful and generous with her time. Lucy was always so quick to get back to my messages and calls and would go out of her way to help us through the sale process. Her genuine nature makes her such a dream to work with, we couldn't recommend her more.
Having had our property with another Realtor for the 3 months, where we had small responses to open homes and a lot of missed detail, we decided to swap to First National after meeting with Lucy Robson previously. She and her principle, Rebecca Dean met with us to map out a plan, timing and expectations. These were confirmed in writing and acted on promptly with very successful first weekend. We had another 4 opens, and then a discussion, professionally prepared about options and buyers. Together we picked a course, and in 2 days Lucy had closed the deal on our property. At all times Lucy was clear in communication, respectful of our needs, extremely kind and of course a great closer. We recommend both Lucy and her team to you. Clark
Lucy's approach was clear and professional, managing both the needs of the vendor and the buyer to make a deal happen in a difficult market. She was always responsive to messages and worked hard to meet our needs for viewings which were challenging due to work and distance. She even kept in touch when the offer was rejected and it looked like the deal could not be reached, moving to a point where both parties agreed. Buying through Lucy was easy, and if I was selling I would certainly talk to Lucy.
Lucy is professional and helped us secure a beautiful home that was perfect for us in our price range. She’s been so lovely to work with.
Lucy assisted us in our recent home purchase in Corlette. She was pleasant, knowledgeable and very approachable . Kept us well informed of buying process even when things got a little stressed at times. Lucy went out of her to make sure we secured our beautiful home. She is highly recommended.
Having been browsing the market on Real Estate.com for some time I started physically looking for properties In Nelson Bay. The First National Port Stephens team really distinguished themselves from the local competition Professional Knowledgeable without the if buts and maybes of their competition!
We found Lucy Robson to be professional and approachable. Lucy was as open and honest about the negotiation process as she could be with us whilst balancing her responsibilities to the vendor. Lucy is a pleasure to work with and as such would recommend dealing with her.
We had the pleasure of working with Lucy during the purchase of our home, and we couldn’t be more satisfied. She was incredibly friendly and approachable, always making us feel comfortable throughout the entire process. Her communication was excellent—keeping us informed at every step and promptly answering any questions we had. Her knowledge of the market and the home-buying process was impressive, and she was always ready with helpful advice. We truly appreciated her guidance and professionalism. We would highly recommend Lucy to anyone looking to buy or sell a home.
