Lou and his team were just amazing. They made the whole process so easy to understand and supported me every step of the way. The result is better than I could have hoped because Lou went above and beyond.
Lou recently sold our house in Jerrabomberra. Lou and his team were organized, professional and helpful throughout the entire process. Their communication during the process was outstanding. It was a pleasure dealing with the team from Blackshaw's
Lou made the process of buying very simple. He was quick with getting information to us and always available at the end of the phone answering our queries. Lou's support did not stop once we purchased our property. He organised quotes and provided us with helpful contacts to assist us with our renos. His ongoing support has surprised us, he certainly goes above and beyond!!
Lou was very professional and provided excellent service. Keep in communication all the way. Very supportive and enthusiastic about helping us. Highly recommended his services.
Lou guided me through the sale of my property in a relaxed and professional manner. His communication was clear and he followed up with me at each stage of the process. There was no pressure from him concerning the steps I chose in the lead up to the sale of my property. I would certainly recommend lou to anyone wanting to sell their property.
Lou made the purchase of our first home straight forward and clear. He was very transparent with the process and with the communication between the vendors and ourselves. He had excellent knowledge of the surrounding market which helped us in finding a house within our budget.
To say a house sale is stressful is an understatement particularly as an individual. I have to say that Lou made it as smooth a transition as possible from my initial decision to the final outcome. Lou was considerate of my stresses & was supportive & encouraging throughout the process. Despite my stops & starts to put my home on the market there was never any pressure, only honest, calming and reassuring words to help me through a difficult time. He was very knowledgeable about the market and professional. I cannot thank Lou & James or recommend them enough for helping me achieve a wonderful outcome of the sale of my home. I will be forever grateful for all the assistance I received. This really was the final piece of a puzzle that is now complete. Thankyou
Lou & the Blackshaw team were terrific throughout the entire sale. A consummate professional and the embodiment of friendliness & integrity, Lou kept us updated & thoroughly informed at every step, always came ready & prepared, and regularly went over & above to advise on & help deal with all of the little things that popped up during what would have otherwise been a challenging sale process. The thing that surprised me was how smooth and straight-forward the process was, at every turn Lou carefully explained what would happen next and then it happened as expected. I always thought selling a house was supposed to be difficult & stressful - not so with Lou & Blackshaw! Thanks again for everything Lou!
Fantastic communication, and quick to respond. Good to work with. Conducted himself very ethically. A true man of integrity.
I was seeking an agency who made it their mission to move a parcel of land in an area flooded with land for sale. I needed the confidence in a agency and was eager to above and beyond to get the job done and be hungry in a difficult market. The Blackshaw team was successful in meeting my request and did so with a sincerest level of customer centricity and business professionalism. Although the market dictated net result that could have been better, the teams efforts to get a sale done swiftly was a main focal point and extremely appreciated as a vendor.
Lou and James were fantastic throughout what was a painful process with the bank. They kept us well informed and up to date and were very approachable and professional. We highly recommend them to find your and your family a wonderful home.
