We have contracted Lou's services now on a couple of occasions, and each time he has not disappointed. His market knowledge is extensive, his professionalism on point, and his personality is very easy to deal with, both for the seller, & the buyer. And he's in no way one of these pushy "snake oil salesman" types, which this industry unfortunately is over supplied with. Just a good genuine fella working for a good honest local firm. We wouldn't hesitate to use him in the future, or recommend his services to our family or friends.

Really appreciated working with Lou on the purchase of our new property. Very accommodating from the beginning with inspections, requirements and details. Lou and his team have been transparent and clear in communication the entire time. Making us feel comfortable throughout the entire process. Would definitely recommend, purchase or sell with Lou again.

Lou was easy to deal with and on the ball the whole process through. Would highly recommend.

Right from the get go. I found Luigi (Lou) to be very helpful. His communication and dealings with the whole process of the sale of my family home to be very professional. I felt at ease as I felt I could trust him with my property. He was a really nice guy to deal with. I was very happy with the outcome of the Auction on the day.

Lou was very proactive in communicating with us after open houses and keeping us up to date with the progress of the contract exchange process , which was quite prolonged. He was easy to contact and very responsive to emails and phone calls.

Lou was great, he was available anytime I needed to speak to him, he ensured I had all the information I needed and was all-round helpful! I would recommend Lou to anyone wanting to purchase a house. Also thanks to Wendy in the office as she helped me also :) Thank you Lou

Lou made the whole process very clear from the beginning. He provided weekly updates on the sale and market reviews. He was always available if I had any questions or comments.

Based outside Canberra we decided to sell our Queanbeyan townhouse. We interviewed several agents and were impressed and comfortable with Lou Baldan from Blackshaws. Throughout our sale process Lou was positive, encouraging and assisted us in several ways to prepare and present our property for sale. The property sold readily and in a short timeframe. We were very happy with the result and obtained a price above our expectations. Lou was friendly, professional and maintained good communications throughout. This was very helpful as we are based interstate.

All went extremely well very professional

Lou was very communicative. He followed up with all parties at appropriate times which kept the process moving. We always felt sufficiently updated on progress without being overwhelmed with messages and communications. He also took extra effort to accommodate further viewing of the property.

Lou demonstrated efficiency and provided adequate detailed information, sharing knowledge from experience and working hard to achieve the best possible outcome. Lou is trustworthy and determined to accomplish set goals. Highly recommended.

Lou was amazing. So helpful always available by phone was great