Mark from the onset, acted as a trusted adviser. Mark advised on the steps that should be taken to prepare the property, advising on an effective sales campaign and negotiated on our behalf for the best outcomes. I would recommend Mark and the team, whether to advise on market insights and to act as an agent.

It is a pleasure to give a review for Mark Kapterian. We were so lucky to have Mark as our agent. He filled us with confidence that he would get the job done and he did. He secured a great price in today's market which meant that we could move on to the next phase of our journey. Mark is honest, punctual, hard-working with a has a sense of humour, and did what he said he was going to do. We would absolutely recommend Mark to sell your home. Thanks Mark, can't thank you enough.

We found Mark to be experienced, honest and professional in every way with selling our property. From the start we felt comfortable with him and all through the process he kept us constantly updated. I have no hesitation in recommending Mark for selling any type of property.

Mark Kapterian was a name that I saw pop up on quite a number of sales in Willoughby. I did my research and interviewed three agents who I noticed had sold a number of properties locally and Mark impressed me with his industry knowledge, strategy and professionalism. He even answered a call when he was overseas on holiday! It highlighted his dedication to his job and after consideration, we decided to go with him. And this turned out to be a brilliant decision. All the way from our initial conversation to settlement, Mark guided us through the entire process. He set our expectations, provided valuable advice and overall, made us feel at ease during this incredibly unsettling time. He is very knowledgeable about the market and industry, has a calming manner and top notch communication and negotiation skills. I'm very happy with the end result and would highly recommend Mark to anyone. I would definitely consider using him again too.

It is always a pleasure to work with someone who is passionate about what they do, and this was clearly the case when we engaged Mark and Joseph Kapterian from Richardson and Wrench to sell our Longueville house. Mark and Joseph both went the extra mile, time and time again to ensure a smooth and easy sale and used the deep knowledge of the local market to maximise the value we were able to achieve from our property. This was the second time that Mark and Joseph helped us sell a home, and we would not hesitate to recommend the team at Richardson and Wrench Willoughby to anyone looking to list their property for sale.

We were delighted with the service provided and the results achieved by Mark Kapterian. From the outset of the sales campaign, Mark’s relationship skills, communication style, professionalism and his detailed local knowledge really impressed us. At all times, we felt comfortable that Mark was working to achieve the best possible result for us. I have no hesitation in recommending Mark to prospective vendors.

I have known Mark for a long time and he has always provided valid information and guidance for both my son & I and helped us buy our first investment property without any stress at all. sonal manek

I chose to use Mark as my agent after a friend highly recommended Mark, Joseph and R&W Willoughby. I was not disappointed. At one stage I was considering selling my unit myself. I am sure glad I didnt. Mark is a great and genuine guy who helped me through what can be a stressful process. Mark has a great knowledge of the market, strategies, pricing and marketing. His communication went above and beyond my expectations. Nothing was a problem or too difficult. He chased up every lead and followed up every enquiry. All of the above resulted in a great turn out at my auction with very active bidding. The final price I received was excellent and above expectations for the suburb. I would certainly recommend Mark and R&W Willoughby.

Mark was a great, professional and patient agent. He gave me advise that I was glad I listened to in the end as the property sold for much more then I expected. He was patient with me as I was travelling overseas and did not always have internet access or was not available so easily. I was very happy with the outcome of the sale, Mark as an agent and his Richardson & Wrench Willoughby team.

We recently purchased an apartment at auction - always a tense event. Our agent, Mark ( R&W Willoughby) throughout the sales period and on auction day could not have been more professional and supportive. Mark willingly arranged several requests for inspections at odd times to suit us - we cannot praise Mark - and the R&W staff enough - for enabling us to achieve the purchase of our new residence and have no hesitation in recommending Mark for your next realestate transaction Lachlan & Thea Gole

Professional is not just knowledge but also integrity in processes and respect in dealing with everyone. We could not be more pleased with the performance of Mark and his team with the sale of our apartment. Throughout the process he was very engaged in all our discussions and demonstrated very high levels of knowledge and competency as would be expected of his experience in the business and the area. What was unexpected was the excellent level and clarity of communication and this was particularly evident as we approached and went through the auction process; not only with us the client but he demonstrated the same with all the participants. I was particularly impressed with his integrity in dealing transparently with all parties. While he sought to maximise our return (which he did), he did so in an open and frank manner with all. I would use his services again without hesitation and would recommend Mark and his team to anyone, irrespective of the side of the transaction they may be on.

Mark sold me my first property and I was so impressed with his professionalism and passion for his industry that many years later, when I needed to sell my home I knew straight away that the only person for the job was Mark and his team. His upfront approach is refreshing - you know that he will do all that he can you sell your property and therefore you will always get the best price that the market has to offer. I would not hesitate in approaching Mark to help me with the sale of a property again.