Mark is very patient, honest and friendly agent. I would like to recommend him to my friends

Marks diligence and great service was a delight. His charisma and hard work surely contributed to the great price we got in the current market. Will use again any day.

Mark was a pleasure to deal with. We found him very transparent from the start which gave us the confidence to put our best foot forward. He was more than happy to promptly follow-up on all our questions on numerous occasions. I would recommend and use Marks services whenever you are looking at entering or exiting the housing market. Agents like these that have integrity and honesty are rare these days so we are more than happy to highlight exceptional service when we see it.

Mark and Joseph’s exceptional market knowledge spanning decades, along with a personable & supportive communication style - made our purchasing journey an informed and calculted decision. We walked away knowing we made the right choice. We also felt that they had our interest at heart, and weren’t just out to make a quick buck. Thank you both again for making our dream home a reality.

The service I received from Mark Kapterian and Joseph has been flawless from first meeting to final sale result and follow up. Mark was 100% supportive across all aspects of preparation for sale, always promptly responsive, he never seemed stressed or indicated that any request was too much. These guys really 'have your back,' they have many years of experience and are so generous with their time and advice. Mark went the extra mile on all levels , opening for inspection to suit potential buyers and maximise exposure - 103 groups through in 4 weeks thanks to the perfectly pitched advertising campaign - ad package was well worth it too. I am thrilled with the sale result and Mark, Joseph and the team at R&W Willoughby are just sweet, sincere, real people who love what they do and do what needs to be done to get you a great result.

Having been a long time local in the Willoughby/Artarmon area and having dealt with almost every realestate agent in the locality, I have no hesitations to strongly recommend Mark Kapterian. Mark worked for us during one of the hardest selling periods in the down sliding Sydney market. Being a keen property enthusiast ourselves we bought at a high just before the downturn and with Mark’s tenacious and resilience approach to marketing our property, experienced negotiation tactics, we manage to sell at a profit during a time where most vendors were making losses. We highly recommend Mark as an agent for anyone looking to sell in the area.

Mark Kapterian is the kind of real estate agent you want to work with, going above and beyond the role of his profession. From day one Mark was open, honest and generous with both his time and knowledge making the process of buying our property a whole lot easier. Mark is also a great facilitator keeping an open dialogue between us and the sellers. I would highly recommend Mark to anyone as he is a true professional who takes pride in his work and I can't thank him enough.

Mark did a magnificent job in managing the marketing and sale of our property in the difficult market in the last quarter of 2018. We could not have hoped for a better result in the circumstances. Mark and his team also had done a fantastic job managing the property.

Mark is a fantastic agent and I would recommend him to anyone. He was able to get me a great price while managing the expectations and communication excellently. He is in my opinion the best agent I have ever dealt with and probably the best agent in Sydney.

Did a great job selling my house in a difficult market

Considering the stress of buying your first home we were very lucky to have Mark from R&W. He was very good with communication and making the process stress free and smooth. Even once the sold sign went up he has been very attentive with all our extra questions we have had and has really gone the extra mile. Thanks for helping with our first home.

Mark was very easy to chat with, and a great Agent to deal with. He was always on time, most helpful with any information requests, very eager to assist with any negotiation re: price and particularly the the special conditions and with the related difficulties. he kept us informed of the progress of the exchange and settlement process and did a lot of following up of Vendor and his solicitor. I would welcome any future opportunity to deal with Mark again.