Mark's greatest strength is his no-nonsense, honest and reliable manner of working. He was upfront about where things were with the market, and gave me an honest assessment of where the buyers were at. He approached the negotiation stage of the transaction with fairness to all, and ended up closing the deal before auction. I've recommended Mark to friends of mine because agents like this are hard to find!
Mark was honest, reliable and always communicating with us at every step of the sale. We both bought and sold our house through Mark, and were very confident in him as both a purchaser and vendor.
Known Mark for the last 5 years whilst he managed our investment property and then helped us sell it recently in August 2017. Mark was recommended to use from a family member. He is a lovely, honest and a genuine guy who really enjoys what he does. He is incredibly hard working - he would still be at the office and emailing me after 9pm on occasion. His communication is exceptional and he practices with the utmost integrity all the time. Would strongly recommend his services to anyone.
Another great experience second time round. Mark's honesty, advice, communication and feedback throughout the whole sales campaign made selling our apartment a very easy process. We would have no hesitation recommending his services. Janet and Craig Roberts
Mark and the team did an exceptional job in securing the sale of our house and we would highly recommend them to all. We chose Mark and R&W Willoughby after meeting a number of agents. Although our property was not in Willoughby, we were impressed with Mark's in-depth knowledge of the market in our area, his communication skills, his professionalism...and what a nice person he is! He did not disappoint. We made the decision to sell our family home in Sydney as part of relocating overseas meaning we were away for the lead-up to the campaign and auction. Mark advised on and managed the tasks associated with prepping the house for sale, his strategy for selling, kept us supplied frequently with information on the current status (including calls on the weekend) and was reliable and calming during what could have been a stressful time. At auction Mark and the team achieved a price well over our top expectations and continued to communicate with us until the house had settled. We were so happy with all of Mark and the team's efforts and delighted that we chose them to sell our house. It was a very positive experience where Mark and the team treated us as if we were their only client and we would not hesitate to recommend them to anyone for the sale of a property. Thanks guys!
From the first time I rang Mark he impressed me with his enthusiasm and confidence without being all knowing. He delivered in managing issues that came up with veritable ease. He contributed a lot to our bit of luck in selling our apartment for an unexpected high price. And Mark's a nice guy!
We used Mark and Joseph to sell our place in Cammeray and it could not have been any easier!! Mark was the consummate professional and was great to deal with. We got a sensational price and the entire process was exceptionally smooth. We hope to be able to work with Mark again!!
Mark was very helpful in helping us both buy and lease out this property. Highly recommended.
Honest, reliable and consistent over performance. These are 3 words I would use to concisely sum up our experience with Mark. Mark has consistently out-performed expectations in achieving record prices for the properties he has handled; including ours. I rate Mark highly for his honesty, reliability and integrity in presenting sound factual advice in our sale strategy which has delivered a fantastic outcome for us. Whilst he could have closed our pre-auction deal early and pocketed his commission, he has stayed true to his commitment in obtaining the best sales outcome for us using his expertise and sound judgement. His honesty and reliability in conducting his business dealings was also the main reasons we chose Mark in representing us in our sale.
Mark kept me updated continuously on the whole process, and his knowledge of the area / prospective buyers was second to none. I would highly recommend Mark to anyone wanting to buy or sell property.
We recently contracted with R&W Willoughby to sell our home in Belrose. The reason we chose this agency even though they were somewhat out of the area is that we had such a positive experience purchasing through them when we bought the property 2 1/2 years ago. They certainly performed perfectly the second time around. Both Mark and Joseph demonstrated exceptional market knowledge, communicated regularly throughout the process, and acted as consummate professionals from start to finish. It is rare when both buyer and seller feel that the experience was as positive as it possibly could have been. What impressed me the most was the employment of the appropriate strategy for the sale based upon the specific buyers that showed interest, and then the completely transparent negotiation that lead to a record setting sale price. I have to say that there was another local agent that sold several properties in the past month in our neighbourhood who may have been a more obvious choice, but the result that Mark and Joseph achieved in representing our property speaks for itself!! I highly recommend both of them to anyone looking to sell their property. I can't imagine anyone who could do a better job for you.
