Mark was knowledgeable about the area, was efficient and clear in communication and made the process easy for us to understand

Upon looking to buy a house, my husband and I were delighted to have Mark from Chapman handle our transaction. Having met him at a previous listing that we missed out on, Mark was a familiar and friendly face that we trusted. Mark whilst of course having the sellers interests in mind, was always honest, genuine and approachable. Being a local himself, the sale felt personal to us, and we would be happy to use him for future transactions.

Mark is a fantastic agent who really listened to what we were looking for in a home. He kept us up-to-date with properties that were coming on to the market which matched our needs. Mark had a wealth of knowledge which made the process of looking for and buying a house an exciting experience for us. He was very insightful and did not hesitate to answer our questions with detail and honesty. Mark was always very prompt with his communication throughout the entire process. Buying a home is a significant event which can be daunting in the wrong hands but Mark's professionalism and passion for his job meant we had a very positive experience (and outcome!). Thank you Mark, we really appreciate your efforts.

On all 3 houses he has sold for us he showed us a good cross section of what the market is doing . He is always in contact with you and you get good feedback from all inspections. We would highly recommend him as an agent . Any problems you have are quickly followed up. We do not have a bad word about him highly professional.

We have sold and purchased a house with mark as our agent and would highly recommend him to everyone looking to buy or sell. He is honest, reliable, trustworthy and most of all: great at communicating. He kept us in the loop every step of the way while being really transparent. He went above and beyond and was always readily available. Thanks again mark!

Mark was the reason we sold our home the day after our first open house - his marketing approach, knowledge of the Blue Mountains market as well as additional research into our specific target audience, were exemplary. However the one point of difference Mark provided that made him stand well above the crowd for us was his friendly and welcoming personality - a down to earth, family man who, as we discovered both during and since the sale of our house, has a really positive reputation in the close knit mountains community, and we couldn’t agree more! We instantly felt comfortable and trusting of Mark to sell our house to the absolute best of his ability, which he did successfully, getting us more than market value and in record time. If you’re looking for a trustworthy and just generally easy going, realistic realtor who will get the job done, look no further than Mark Poole at Chapman Real Estate - we have nothing but praise for what he accomplished for us!

I had a few valuations done before deciding on an agent. They were for the most part in the same ball park. What impressed me about Mark was his marketing plan and his engaging manner. He knew the area well and in turn was well regarded. He kept me informed as to what was happening and obtained a really good and fair price. I would have no hesitation in dealing with him again or in recommending him.

We were very comfortable with Mark straightaway because of his data-driven and honest approach. He gave us clear, evidence-based reasons for his advice around decisions we had to make. We trusted him thoroughly. He has a very kind and authentic character and it was a delight to work with. We would highly recommend Mark to anyone and I’m glad that we found him.

We had our house listed with another agent for 5 months with no offers. After some consideration we decided to change agent to Mark at Chapmans RE we were not sure how he would be able to do things any different to the other agent but how wrong were we. Mark didn’t just do the standard email to his data base he actually rang them and encouraged people to come and view our home even though a lot of them had seen it online and as our title says he sold our home in two weeks. Amazing result and at the price we were hoping. If you are thinking of selling or buying We would highly recommend Mark who was totally professional, proactive and always available to answer questions even after the sale. Thanks again Mark

We had our house on the market for seven months with another Blue Mountains Realtor with no results. In September we decided to move to another Agent and read many reviews, finally settling on Chapman and working with Mark Poole. The results were fantastic. Not only did Mark provide greater feedback, including ranking potential interests, he provided candid suggestions and realistic responses. We sold our house within 8 weeks, a dramatic difference from the previous realtor. Mark is friendly, efficient, professional, engaged and candid. To add an extra element, we live in the United States and Mark had the added challenge of international clients which he handled without any issues. Our only regret was not working with Chapman to begin with. Don’t make the same mistake we did, make Chapman, and Mark Poole, your Realtor.

Our experience with Mark was fantastic! Great communication, answered all our questions. Great knowledge of the local area and Blue Mountains. Mark made the purchase easy, smooth and a stress free process. Will recommend Mark to friends and family. Very happy buyer here :)

Mark was very knowledgeable, always friendly and a complete professional. Due to a variety of circumstances Mark had shown us a number of properties within our criteria and budget. Mark was always happy to answer questions, set up appointments and worked to match us to an ideal property. If I was selling I would list with Mark; and if I was buying again or if I knew someone was looking, I would definitely recommend Mark.