Mark has a very easy going, optimistic and relaxed manner which puts his clients at ease and engenders a sense of confidence. There is no hard sell with Mark. He is an excellent communicator and he was quickly able to explain all aspects of Chapman's VIP marketing strategy making a somewhat complex process, seem relatively simple. He gave us expert advice about preparing our home for sale, which proved to be invaluable. Mark is conscientious, diligently keeping us informed of developments during the marketing and settlement phases. On the rare occasions when he was unable to take our calls he was prompt in returning them. I believe Mark secured an excellent price for our property which exceeded our expectations and did so in quick time. We have no hesitation in recommending Mark's work.

We had a great experience with Mark. All correspondance was prompt, clear and up to date. We weren't in the state to meet mark personally, though this did not change his professionalism. He worked hard to sell our property and when it came to offers he was honest and clear. He wasn't pushy, allowing us to make our own decisions every step of the way. I can't rate Mark highly enough. Thanks Mark for your great work!

We were very happy with the way Mark handled the sale of our property. Mark knew the local market and had good ideas about marketing. Mark was always friendly and helpful.

Mark has excellent knowledge of the market & is good at communicating with difficult people.

Mark communicated with us well during the whole process and he was always willing to answers any questions we had. Mark and his team were dedicated to the sale of our property which led to us achieving a sale price beyond our expectations. We highly recommend Mark and Chapman Real Estate for selling and buying property in the Blue Mountains Area.

I had Chapman Real estate give me a valuation around 2016.Mark arrived,he inspected my home,and gave me a valuation that was a genuine valuation for the property at that time.It was not inflated to make me feel good,it was what my home was worth.Mark seems to genuinely,wish to help you get the best and fair price for your property.He knows his business,and is helpful anytime day or evening.I would recommend Mark to anyone who wants a professional job done.The whole team at Chapmans did a greatf job on the sale of mg home,regards Peter Davison.

There are no words to express my huge gratitude for the advice Mark provided and for being so accommodating and responsive to all the requests regarding the property. I appreciate the timeliness and the detail of replies to the queries, the tips on how to get the best deal, and the suggestions on how to turn a house into home. Mark helped to make this journey seamless and exciting"

I was looking at a number of houses in the mountains and went to a few Open House opportunities with Mark Poole as the on site agent. I found Mark to be straightforward, honest and unassuming. Mark didn’t shadow me walking through homes but assisted when necessary. He has a calming presence and didn’t try any hard sell tactics. He returned calls, answered questions and made himself available. I would recommend Mark to either sell with or buy from, with complete confidence. A true professional and gentleman.

Mark was an exemplary agent. He provided us with a well thought out marketting plan and put it into practice in a measured and careful way. His plan saved us money and worked well for the time of year we were selling and the market conditions. He advised us about where to put our energies in getting the property ready for market so that we would get the best result and gave us a realistic estimate for what we could hope to sell for. He never over promised but always delivered what he said he would and kept us informed on the results of advertising and open house days. The house sold quite quickly for a little more than we expected and Mark ensured that everyone was happy.

Mark was honest, upfront, and professional throughout the sale process. He was able to find a buyer in an amazingly short time and get the best price we could have hoped for. I was especially pleased to discover that he was equally upfront and honest with the buyer! Absolute pleasure to deal with, highly recommend.

Very friendly and accommodating to my requests. Gave honest feedback whilst also respecting my wishes throughout the sale period. Great customer service.

Mark is an incredible agent that goes above and beyond weather your the seller or buyer. We brought and sold our last house with mark and both times he has delivered 5 star service and results . Mark is very up front and gives real world advice when selling and is very honest when asked anything. I Can not recommend Mark and chapman real estate enough.